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Marshall Auto Body
Customer Feedback for 2002 - 2004

 

We are proud to serve our customers with the highest level of service in the aftermath of their auto accidents. Many of our customers are so pleased with our service that they took the time to let us know how satisfied they were with our timely repair process and convenient claims handling.

 

Following are some of their comments:

"Everyone was awesome! Mike was very thorough and genuine - Kudos to him! . I appreciate everything - The work was super. Again, great job. I hope I don't see you all again anytime soon, but if I need to come back, I'll look forward to it!"

Rebecca P. - 2001 PT Cruiser
Milwaukee, WI
12/27/04 - (25243)


“Tim was exceptional to work with! Everyone at Marshall went above & beyond to help – Thank you!!!”

Stacy R. – 2004 TL
New Berlin, WI
12/22/04 – (25466)
“Excellent service! Marshall had already contacted the insurance company before I could call them with updated information – Thank you! Jason and Tim were both great in helping with the insurance company and having my car repainted. Thank you so much!

Mark S. – 2000 Outback
Wauwatosa, WI
12/22/04 – (25373)
“Marshall’s has a very professional and clean facility. My car looks great!”

Colleen S. – 2004 Santa Fe
Milwaukee, WI
12/17/04 – (25377/25379)

“Thank you for doing such an awesome job on my civic and having it done a day earlier than promised.”

Sarah B. - 2003 Honda Civic
New Berlin, WI
12/15/04 – (25266)


“Your service was great! Our truck looks better than ever!”

Dennis & Emily P. – 2001 Blazer
Milwaukee, WI
12/09/04 – (25168)


“Both Mike & Jason was very helpful and friendly. Marshall Auto Body is very good to do business with. Thank you!”

Sue & Larry B. – 2003 Honda Accord
Waukesha, WI
12/09/04 – (25334)
“Tim made the whole repair process very easy. He explained the needed repairs very well, called the insurance company that was paying for the repairs, and assured me a rental car would be waiting for me when I dropped off my car. Everything went smoothly, and you did great work!”

Karl R. – 2001 Honda Civic
Oconomowoc, WI
12/01/04 – (25249)
“Everyone at Marshall’s is top notch, professional, and makes doing business there easy! Excellent job! My car looks great! – Thanks!”

Ray G. – 2002 Bravada
Brookfield, WI
11/02/04 – (25086)
“Mike was great to work with. Great job on the repair – Nice detailing job too!”

Andy D. – 2001 Acura CL
Cedarburg, WI
11/04/04 – (25084)

“Tim was extremely helpful in facilitating crasher pay. You guys provided the most cost effective estimate of the three I got.”

Janet P. – 2000 Odyssey
Brookfield, WI
11/05/04 – (25151)


“We have been a customer of Marshall’s several times over the years. Very professional organization and quality work.”

Sue & Steve B. – 2002 Yukon
Franklin, WI
10/29/04 – (25047)
“Incredible service! Jason did a great job. Your customer service is above and beyond – Keep up the good work!”

Courtney H. – 2003 BMW Z4
Waukesha, WI
10/14/04 – (24967)
“They went beyond what I had expected! Everything was handled with great ease. Tim was very helpful and incredibly nice. I just want to say thank you. You guys did an amazing job!”

Rebecca W. – 1999 Ford Escort
Waukesha, WI
10/13/04 – (24931)
“Tim did just an outstanding job from start to finish. He kept me informed on every step of the repair. In 35 years of dealing with auto repairs, this was my best experience.”

William T. – 2003 Chevrolet Impala
Brookfield, WI
10/08/04 – (24885)
"From the people in the office to the people who worked on my car. It is nice to see that people still take pride in their work. Nice job. Thank You!"

Karen C. - 2002 Nissan Xterra Wagon
Brookfield, WI
10/05/04 - (24874)
“Mike was great to work with and very professional! Everything worked out smoothly with my insurance company. I will most definitely recommend Marshall Auto Body to all my friends. Thanks for the cookies!”

James S. – 1997 Toyota Avalon
Brookfield, WI
09/27/04 – (24724)
"I am very pleased with every aspect of our repair experience. I would certainly recommend your company to all my friends and clients."

Tara S. - 2002 Suburban
New Berlin, WI
09/24/04 - (24776)
"Mike was wonderful!! Having the rental service available was very helpful, epically coming from Appleton!"

Duyeb B. - 2002 Acura TL
Appleton, WI
09/22/04 - (24735)
“The repair process was very pleasant. I would highly recommend Marshall’s to all my friends and customers. All communication to the insurance company was clear and accurate. The hours were very convenient and I had no difficulty matching my hours with the hours of the repair shop. I would like to thank Mike who handled my repair and Aaron Marshall for all the time he spent with me. Marshall Auto Body does a great job! Their staff is personable, friendly, and professional!”

Mary H. – 2004 Honda Civic
Waukesha, WI
09/15/04 – (24690)
“Everyone acted in a most courteous and professional manner. Marshall’s also did many extras that were not expected.”

Gordon M. – 2003 Mercury Sable
Waukesha, WI
09/07/04 – (24720)
“Mike kept me up-to-date and he lived up to his promises! If you want to make your repair process painless, let Marshall Auto Body do the healing for you and your car.”

Patrick C. – 1994 Plymouth Voyager
Shorewood, WI
09/03/04 – (24691)
“The help you provided with dealing with my insurance company was greatly appreciated. My repair was completed ahead of the anticipated time - -Thank you!”

Josh U. – 2002 Ford F-250
Waukesha, WI
09/02/04 – (24655)
“Tim is awesome – I’m a 3rd time customer! I have recommended you to others based on your price and superior performance. Again, easy and perfect service!”

Steve D. – 1999 Ford Ranger
Waukesha, WI
09/01/04 – (24640)
“Mike was great! My car was ready earlier than expected and they even stayed open a little later for me. I will recommend you to all my clients as well!”

Susan S. – 2001 Ford Windstar
Delafield, WI
09/01/04 – (24626)
“Truly liked the updates on the repair by Tim. Many thanks for excellent service.”

Vicki S. – 1999 Acura TL
Milwaukee, WI
08/24/04 – (24529)
“I was very happy with the entire repair process and communication. I appreciated the convenient Saturday availability. It was a pleasure working with Tim. Nice touch by putting the cookies and vehicle checklist in my car – Very professional.”

Mike M. – 2001 Acura TL
Brown Deer, WI
08/21/04 – (24396)
“Tim and the rest of the staff were very helpful. The car was very clean when it was returned to us. The repairs were very well done.”

Allen L. – 2000 Dodge Neon
Waukesha, WI
08/20/04 – (24643)
“Every detail was handled well. Thank you!”

Cindy G. – 2004 Acura TL
Wales, WI
08/20/04 – (24580)
“The repair process was PERFECT! My car was delivered earlier than promised and everything went perfect with the insurance company. The entire staff is helpful and friendly. I have recommended you to everyone I know – Outstanding experience!”

Holly J. – 2003 Honda Accord
Milwaukee, WI
08/19/04 – (24553)
“The entire repair process was easy and you took care of everything with the insurance company just great! The hours were very convenient too. Tim has great customer service skills. The car looks great and the cookies were a nice touch too! Thank you all!”

Joann R-K – 1996 Plymouth Voyager
Milwaukee, WI
08/18/04 – (24558)
“We were very pleased with the service and friendly staff.”

Brian Y. – 1994 BMW 530I
Brookfield, WI
08/12/04 – (24545)
“I was impressed when I picked up my car that it was washed and cleaned inside and out. Thanks for the jar of touch-up paint.”

Abby & Ken W. – 1997 Toyota Corolla
Muskego, WI
08/09/04 – (24508)
“Tim did a fantastic job coordinating my repairs.”

Scott H. – 2001 Honda Accord
Fitchberg, WI
08/06/04 – (24598)
“Easy process and friendly staff. I was extremely satisfied with the dork done on my car. Everyone was great and my car was delivered earlier than promised.”

Jennifer P. – 2001 Mitsubishi Eclipse
Fort Atkinson, WI
08/05/04 – (24504)

“Your staff is great! Mike was outstanding (give him a raise). This is my 3rd visit to Marshall Auto Body – You’re #1! Will highly recommend!”

Ken B. – 1994 Nissan 300ZX
Colgate, WI
08/03/04 – (24487)


“Everyone was very professional, kind and helpful. Your shop was recommended to me and will be recommended by me!”

Ann P. – 2000 Saab
Milwaukee, WI
07/28/04 – (24376)


“Your service was exceptional! Tim & Erica were very helpful. When you need a commercial advocate, call me. PERFECTO!.”

Rivera P. – 1996 Acura RL
Milwaukee, WI
07/26/04 – (24347)
“Everyone was pleasant and helpful – We like the fact that the shop is so clean. Mike was helpful and went out of his way to make everything go smoothly. We have complete confidence that when we bring our car in to Marshall’s that the repair will be 100% satisfactory every time. Our car was even ready ahead of schedule!”

Lori & Ken O. – 1999 Acura TL
Franklin, WI
07/16/04 – (24102)
“Tim was very efficient & courteous. I would return, if necessary, for any vehicle.”

Mary Ann B. – 2002 BMW 325I
Wauwatosa, WI
07/15/04 – (24325)
"Tim is fantastic!!! I have used Marshall’s 5 times. They are absolutely the best! 1st Class Service!”

Lance K. – 1997 Saturn SL1
Waukesha, WI
07/15/04 – (24300)
“I was very impressed with the finished job.”

Jeff B. – 2001 Acura MDX
Brookfield, WI
07/12/04 – (24247)
"Awesome job! Treats customers well. This is how all businesses should be run – Very customer orientated.”

Adam S. – 2002 Toyota Solara
Waukesha, WI
07/08/04 – (24368)
“Mike and Tim are most accommodating. I consider the service and attention to be outstanding. Thanks!”

Don S. – 1999 Volvo C70
Brookfield, WI
07/01/04 – (24163)
“Tim was very courteous & helpful. Nice job once again - You’ve become my #1 choice!”

Ken S. – 1996 Toyota Tacoma
Waukesha, WI
06/21/04 – (24260)

"Best service experience I have ever experienced. Excellent Service!"

Patrick H. - 2004 Honda Odyssey
Hartland, WI
06/09/04 - (24108)


"Everyone was courteous and professional. Tim was also helpful and informative. My van looked better than when delivered new by the dealer. I am very satisfied with your work and would recommend Marshall Auto Body to all my friends."

Jim C. – 2004 Honda Odyssey
Menomonee Falls, WI
06/09/04 – (24079)

“Everyone at Marshall Auto Body seems to go above and beyond the expected! Having been to Marshall’s many times; we have always been impresses with every aspect of service. My car was even delivered ahead of time.”

Lisa & Dave G. – 2001 Dodge Durango
Pewaukee, WI
05/28/04 – (24048)


“I just wanted to thank you for the ease and promptness of your service when we brought in our Toyota for collision repair. It was the week before our daughters wedding and I really needed a vehicle. You and Mayfair Rental were so quick and smooth that I had a car before 8:00am (and this was after a 7:00pm accident the night before).Thanks again for your excellent work. I have already and will recommend Marshall Auto Body for anyone who needs repair. Hope we don't need your services again soon, but if we do, Marshall's is the only place we'd go."

James & Nancy T. – 2003 Toyota Corolla
Franklin, WI
05/25/04 – (23989)
“Someone always greeted me cheerfully when I walked in. Bill really understood my concerns and he made the whole repair process worry free, he listened. This was a pleasant experience.”

Steve K. – 1998 Bonneville
Waukesha, WI
05/25/04 – (24007)
“Everyone there was great! I received my truck back in better overall condition than from my dealer at purchase.”

Thomas G. – 2004 Ford F250 4X4 Super Cab
Milwaukee, WI
05/21/04 – (23993)
“The entire staff is great! Our car was clean and repaired satisfactorily in every way – Excellent Job! We always refer friends whenever we can. Thanks!”

Karl & Gina R. - 1999 Honda CR-V
Waukesha, WI
05/21/04 – (23542)
“Thank you very much for doing a wonderful job on our Lincoln Town Car. It looks great! It was so nice to have the inside vacuumed & dusted, the car washed, the tires dressed and what a surprise to see the chocolate chip cookies. Thank you for taking such good care of us!”

F.R. & Mary D. – 1995 Lincoln Town Car
Milwaukee, WI
05/19/04 - 23932

"Although a part got backordered and delayed completion of the repair on my car for an extra day, Mike kept me informed as to the status and delivered the car the next day as promised. I'm very impressed with the work that was done. I can't even tell it was ever dented. Thanks for the great service and I'll tell anyone who is in need of repairs to come and visit you guys."

Dan B. - 1999 Toyota Avalon
Waukesha, WI
05/19/04 - (23923)


“I was in for an Auto Detail, however in a prior situation where my insurance company was involved, I was very much satisfied. I was originally recommended to Marshall Auto Body by a friend that had work done on his 2002 Acura RSX. He was extremely satisfied and recommended your facility. Tim in Customer Service is PHENOMENAL!! Tim interacted with me and relayed all the information being done to my car in a very professional manner. Because of such treatment, as long as I can drive and own a vehicle --- I will not let anyone else work on my car except Marshall Auto Body.”

Eva S. - 1998 Honda Accord
Milwaukee, WI
05/13/04 – (23936)


“Your service is prompt and professional – Thanks!”

Diane M. – 1999 VW Beetle
Waukesha, WI
05/10/04 – (23916)


“Everyone involved in the repair process was wonderful. A private party paid for the repair and we were both pleased with the way everything was handled. We have mentioned Marshall Auto Body to everyone who hears our story. All the staff are very professional, friendly and handled all our concerns.”

Tom & Kathleen H. - 2004 Toyota Solara
Brookfield, WI
05/07/04 – (23847)


“Tim was awesome! He kept the lines of communication open during the entire repair. The estimate was right-on, and timely done. Great Work, Great Service, and Very Professional!
– Thanks”!

John A. – 1994 Mercedes
Waukesha, WI
04/30/04 – (23727)


“Thank you for the wonderful job you did repairing my 1996 Dodge Intrepid. The amenities you provided were also very much appreciated.Mostly, though, I want to tell you that I was not just satisfied - I was delighted with the results! A couple of days after I picked up the car, we had a bright sunny day, I was going to get in and was at the rear of the car, and it was so bright it hurt my eyes, and my car is actually off-white in color. I was very pleased that the inside was cleaned. The box of cookies was a very special touch. The car looked new again all over. Although I hope I won't need it, the touch-up paint was very nice, too.”

Ruth P. - 1996 Dodge Intrepid
Pewaukee, WI
04/29/04 - (23864)


“Everyone at Marshall Auto Body was very pleasant and helpful! You took care of everything with my insurance company. Your weekend hours (Saturday) were nice. Mike was very helpful and pleasant. Overall, I am very happy with the work and your staff.”

Michelle B. – 2001 VW Jetta
Waukesha, WI
04/21/04 – (23793)


“You were great! Fast, courteous, and through service! Every service industry should operate like you do!”

Ken S. - 1999 Toyota Tacoma
Waukesha, Wi
04/19/04 - (23782)


"Our 2001 Acura CL and a deer decided to occupy the same place at the same time. Tim and the Marshall staff were able to bring our Acura back to life. My wife, the car, and I were treated with respect. We are very pleased and would recommend your shop to any interested parties.We were involved in the accident at 5:45 A.M. By 7:45 A.M. we had arrived at Marshall Auto Body, filled out the accident report, notified our insurance company, received a claim number, received a preliminary estimate, and were driving to work in a rental - Incredible!"

Thomas T. - 2001 Acura TL
Mukwonago, WI
04/16/04 - (23765)


“Everyone at Marshall Auto Body is always helpful and accommodating. You are the most courteous and professional shop! Definitely, my body shop of choice (when needed).”

Cameron S. – 2002 Toyota Tacoma
Muskego, WI
04/02/04 – (23626)


"Everyone was very pleasant to work with. Thank you so much for the rental and detailing. My wife’s car looks like showroom again.”

Rich B. – 2000 Saturn LS1
Brookfield, WI
04/02/04 – (23622)


“Tim handled the whole transaction professionally and minimized the impact on me. Keep focusing on the added customer service – This differentiates you from the other shops.”

John O. – 2003 Acura TL
Hartland, WI
03/26/04 – (23631)


" I'm not very good with cars and feel awkward asking questions that seem like they are common sense. Mike worked with me the entire way through, explaining everything in detail. He made the entire process a lot easier and I felt extremely comfortable knowing he was working on my car. The reason I chose Marshall Auto Body was because of the customer service. Keep up the great work, and THANK YOU!!!"

Bradley W. - 2002 Honda Civic
Muskego, WI
03/26/04 - (23580)


“Mike was very informative and helpful . . . I was his priority. I was impressed with the surroundings and the service that was preformed. Job well done!"

Carl B. – 2003 Honda Accord
Waukesha, WI
03/10/04 – (23488)


“Great crew! Good coffee – Very clean, well lit workplace - Exudes competence!”

Glen S. – 2004 Acura TL
South Milwaukee, WI
03/09/04 – (23547)


“Tim did a great job proposing the work to be done on my Expedition. The end result was exactly what I was looking for. I was extremely satisfied with the cost of the work and more satisfied with the result. Thanks Again! - Great Job!”

Steven M. – 2001 Ford Expedition
Milwaukee, WI
03/08/04 – (23543)


“This was the easiest repair I’ve ever had! The entire staff was very helpful and pleasant. Thank you!”

Lisa D. – 2000 Acura TL
Menomonee Falls, WI
03/08/04 – (23536)


“Extreme courtesy and service by all. Excellent job! I will recommend you to my friends. Keep up the good work. Thank you very much!”

Russell R. – 2003 Acura CL
Greenfield, WI
02/27/04 – (23432)


“This is our third visit to Marshall Auto Body for repair work. We wouldn't’t think of going anywhere else.”

Pat G. – 1998 Honda Civic
Waukesha, WI
02/26/04 – (23351)


“Mike was very efficient and helpful. Excellent speed and service minimized any inconvenience normally associated with vehicle repair."

Ken E. – 1999 Ford Expedition
Brookfield, WI
02/26/04 – (23413)


“Your entire staff was great. Everything went real easy and smooth with the other parties insurance company. I mentioned your repair facility to my employers HR person who is responsible for all the company cars to use Marshall Auto Body whenever there is a problem.”

Lorie K. – 2001 Ford Tarus
Oconomowoc, WI
02/18/04 – (23323)


“Everyone was more than helpful and friendly. You do very, very, good work.”

Elizabeth S. – 2000 Monte Carlo
Sussex, WI
02/18/04 – (23354)


“Great job coordinating the repair. My car looked better afterward, than when I bought it. You do very good work. I will recommend your shop to my friends.”

Alan & Barbara P. – 1998 Chevrolet Malibu
Pewaukee, WI
02/17/04 – (23296)


“Your estimator, Tim, handled my repairs and did an excellent job. Very professional quality work!”

John B. – 2001 Firebird
Waukesha, WI
02/16/04 – (23130)


"Excellent service! Excellent work! The extra touches like the cleaned floor mats, touch-up paint and cookies were impressive."

Sheila S. - 1999 Ford Escort
Waukesha, WI
02/06/04 - (23269)


“I want to thank you all for your help in the repair of my Toyota 4-Runner. Your prompt service along with the attention to details was very appreciated. Also the extra mile of fixing my running board issue was handled without a problem and the price (N/C) was great! Keep on doing what you do best, looking out for your customers. It was a pleasure doing business with you all!”

David E. – 1997 Toyota 4-Runner
Pewaukee, WI
01/30/04 – (23248)


"I have always been extremely satisfied with the service, care and attention that is given to my Acura. You are always very efficient in dealing with my insurance company. I was impressed with the interior and exterior of my car upon delivery - It looked GREAT! Mike was extremely helpful, pleasant and knowledgeable. I have already recommended Marshall Auto Body to a client of mine."

Joan C. -1994 Acura Vigor
Wauwatosa, WI
01/23/04 - (23190)


“Your estimators, Tim and Mike are GREAT! Your service was great and there were no surprises after the estimate.”

Kathy G. – 2002 Toyota Highlander
Brookfield, WI
01/15/04 – (23222)


“Your entire staff is great! I doubt that you could have helped any better than you did with the insurance company. Mike was friendly, knowledgeable and professional. Marshall Auto Body is GREAT . . . I will pass the word around!"

Shane C. – 1996 Voyager
Milwaukee, WI
01/14/04 – (23213)


"With working in the insurance industry and handling clients who have accidents from time to time, I feel very comfortable recommending Marshall Auto Body to my clients. I feel they will experience the same excellent service I received. Your staff was easy to work with and made my repair experience pleasant. Everything went smoothly with the insurance company and your hours worked out perfect for me too. Mike was very helpful and prompt, always keeping me updated regarding the status of my vehicle."

Kelly M. - 1991 Toyota Celica
Sussex, WI
01/13/04 - (23200)


"I was very pleased with the service and repairs to my car."

Deb H. - 1996 Plymouth Neon
New Berlin, WI
01/12/04 - (23128)


"We couldn't have been more pleased with your services."

John & Cheryl K. - 2004 Mercury Monterrey
Brookfield, W
01/09/04 - (23189)


"In every respect, your Customer Service is OUTSTANDING!"

Reet C. - 1999 Acura CL
Wauwatosa, WI
01/02/04 - (23126)


“My car looks wonderful! The added touches were thoughtful and delicious.”

Beverly K. – 1997 Toyota Camry
Brookfield, WI
12/31/03 – (23122)


"Everyone at Marshall's is great, especially Mike. Mike handled everything with my insurance company for me. I am really happy with all the work done on my car and will definitely refer my friends."

Jennifer J. - 2001 Honda Civic
Waukesha, WI
12/30/03 - (23049)


"Mike the estimator did a a great job - He took care of everything for me. You are real pros! The way you handled everything was outstanding!"

Peter C. - 1999 Acura TL
Waterford, WI
12/23/03 - (22989)


“Everyone did a very good job – Professional and easy to work with. I appreciated the rental car that was available at your location. I also noticed and appreciated the detailing of my vehicle.”

Craig B. – 2000 Toyota Celica
Dousman, WI
12/15/03 – (22811)


“I was extremely pleased with the service and quality of work. I would recommend Marshall Auto Body.”

Susan S. – 1998 Chevrolet Malibu
Pewaukee, WI
12/05/03 – (22982)


“We really appreciate all the help with our insurance company. You helped us out a lot! Thank you!”

Corey H. – 2002 Chevrolet Impala
Waukesha, WI
12/04/03 – (22967)


"Tim was very helpful in dealing with the insurance company along with being polite and knowledgeable. Your entire staff was extremely helpful and accommodating."

Lindsay C. - 2003 BMW
Milwaukee, WI
12/02/03 - (22925)


“Mike was excellent! Marshall Auto Body has the best service I have ever experienced!”

Steve K. – 2003 Infiniti G35
Oconomowoc, WI
11/18/03 – (22845)


“Tim was very friendly and accommodating. He went out of his way to make things move efficiently and smoothly. Highly recommended! Wish you were closer to my home!”


Frances R. – 2000 Toyota Camry
Milwaukee, WI
11/18/03 – (22848)


“Tim was very helpful. I appreciated the ease with arranging the rental car through Marshall Auto Body.”

Rona A. – 1999 Acura TL
Wauwatosa, WI
11/17/03 – (22835, 22836, 22837)


"I appreciated Tim’s great customer service along with each staff member I had contact with – All were very kind and professional!”

Samantha M. – 1998 Acura TL
Glenwood, IL
11/11/03 – (22804)


“This was the third repair by Marshall Auto Body, and again, we are very pleased. Tim is very knowledgeable, courteous and efficient.”

Linda A. – 1995 Chevrolet C350
Waukesha, WI
11/07/03 – (22771)


“Tim, as well as all of your staff was super! Being my 1st repair experience, I want to thank all of you for being so kind and understanding!”

Tim C. – 2003 Toyota Camry
Waukesha, WI
11/04/03 – (22738)


“Mike was extremely helpful and knowledgeable. I especially appreciate the great cleaning done inside and outside of my car upon delivery.”

Robert F. – 1999 Acura TL
Elm Grove, WI
10/28/03 – (22701)


"Mike made my repair experience very pleasant. KUDOS on your great service! I would highly recommend Marshall Auto Body to everyone!”

Debbie S. – 2000 Acura TL
Oconomowoc, WI
10/27/03 – (22685 & 22847)


“I have always dealt with Tim. He is so thorough and courteous. This has been my 3rd repair at Marshall services and if you need repairs, this is the only place to go!”

Debbie H. – 2000 Honda Accord
Wauwatosa, WI
10/27/03 – (22689)


“You have a great operation. The process was nearly effortless for me. The cookies on delivery of my car were a great touch! Thanks!”

Gerald L. – 1997 Acura TL
Wauwatosa, WI
10/16/03 – (22487)


“Tanya was great to work with. I appreciated her follow-up from start to finish. Her assistance with the rental car was also helpful. My car was even delivered earlier than promised! Excellent repair at an excellent price.”

Sue R. – 2001 Toyota Camry
Brookfield, WI
10/15/03 - (22427)


“Tim was very helpful, knowledgeable, and accurate with our repair. Marshall Auto Body is very professional, smooth running, and customer orientated.”

Todd F. – 1998 Dodge Caravan
Waterford, WI
10/14/03 – (22603)


“I don’t know what more you could have done. Tim, who I worked with throughout the repair process, is very professional, empathetic and gracious. You handled everything with my insurance company making it painless. My car was repaired satisfactorily in every way – You even cleaned the interior! You have far exceeded my expectations. Marshall Auto Body is exceptional!”

Kathy A. – 2003 Kia Sedona
Sussex, WI
10/10/03 – (22587)


“Everyone was great! Absolutely the best customer service – Very inspirational for my job!”

Wendy H. – 2003 MDX
Mukwonago, WI
10/09/03 – (22463)


“I was very happy with the staff at Marshall Auto Body. Everything has gone well with my insurance company and my car was delivered earlier than promised. Your estimator, Tim, did an A-1 job. My truck looks great! Thanks for the jar of touch-up paint!”

Michael A. – 2001 F-150
Menomonee Falls, WI
09/30/03 – (22350)


“Tim was very professional and easy to work with. Marshall Auto Body was very accommodating to my schedule.”

Sue & Mike H. – 1999 Acura TL
Delafield, WI
09/11/03 - (22415)


“Everyone we had contact with at Marshall Auto Body were professional, helpful, and pleasant. We have already recommended Marshall Auto Body to a friend.”

Marian H. – 1998 Honda Accord
Muskego, WI
09/11/03 – (22400)


“Tim was the friendliest person anyone could ask for. I would recommend Marshall Auto Body to everyone. This has been the best service I have ever had!”

Donald V. – 1999 Chevrolet Camaro
Waukesha, WI
09/05/03 - (22366, 22340, 22320)


“Tim was fantastic! He was so nice and helpful. My van is beautiful! My van was in such bad shape and Marshall’s did such a fabulous job repairing it – It looks brand new!!”

Linda M. – 2001 Chrysler Town & Country
Menomonee Falls, WI
09/05/03 - (22358)


“The estimator, Mike, was friendly and very helpful. The service, workmanship and price were excellent.”

Brian M. – 2000 Ford Windstar
Pewaukee, WI
09/04/03 - (22343)


“Everyone at Marshall Auto Body is extremely friendly and helpful. You truly look out for what is best for the customer.”

Karen H. – 2003 Toyota Camry
Waukesha, WI
09/03/03 - (22328)


"Marshall Auto Body is an extremely customer focused and professional establishment. You were very helpful in continuing to pursue my expectations of quality. Tanya was outstanding through every step of the process. I would highly recommend Marshall Auto Body."

Tonya L. - 2001 Toyota 4-Runner
Milwaukee, WI
08/29/03 - (21764)


“Tim & Rachel went out of their way to accommodate my situation. My car looks beautiful and the molding looks great! I wish you were closer to my home.”

Frances R. – 2000 Toyota Camry
Milwaukee, WI
08/27/03 - (22288)


“Tanya and Rachel were both professional, courteous and friendly – Great customer service! My car looks great. Mike, the project manager did a superb job! I would recommend Marshall Auto Body.”

Harry W. – 1999 Subaru Legacy
Mequon, WI
08/27/03 - (22289)


“I have used your services many times and have always been very pleased with the results.”

Brian G. – 1998 Lexus GS300
Delafield, WI
08/22/03 - (22263)


"Excellent follow-up after estimate and very thorough."

Megan B. - 2001 Ford Focus
Brookfield, WI
08/13/03 - (22055)


"When I picked up my car from Marshall Auto Body, it was cleaner than when I took new delivery on it from the dealership. Tim was very courteous, accommodating and informative with the repair process. He arranged the rental car, which worked out very well at the time I dropped off my car for repairs."

John S. – 2003 Cadillac DeVille
Brookfield, WI
07/31/03 – (21844)


"Marshall Auto Body is excellent in all ways! I like your Saturday pick-up hours! The excellent staff is very helpful and honest. I am very satisfied and have been using Marshall Auto Body for 4 years. The first repair was done in 1999 and that car still looks like new!"

Conrad & Denise S. – 1995 Ford Mustang
Waukesha, WI
07/25/03 – (21879)


“Your staff was friendly and very professional. I would recommend Marshall Auto Body to my friends and use your repair shop again in the future. Keep up the good work!”

Mary E. – 1998 Toyota Camry
Waukesha, WI
07/21/03 - (22004)


“The repair experience could have not been any easier. Mike was extremely thorough and helpful. Beautiful Job – Lovely Facility – Great Work! THANKS!”

Mary P. – 2001 Chrysler Town & Country
Waukesha, WI
07/21/03 - (22501)


“Everyone on staff was wonderful! The repair was excellent and everyone there was terrific. I have already recommended Marshall Auto Body to a friend.”

Rick F. – 2001 Chevrolet Suburban
Pewaukee, WI
07/16/03 - (21974)


"The speed of everything was excellent! So professional!"

Tracy D. – 2003 Acura MDX
Elkhorn, WI
07/14/03 – (21816)


“My car was delivered earlier than promised. All the employees are great! Keep it up!"

Hari K. – 2001 Highlander
New Berlin, WI
06/30/03 – (21702)

“Marshall Auto Body took care of everything for me! First rate every step of the way!”

David & Mari L. – 2002 Acura TL
Germantown, WI
06/24/03 – (21556)


“Everything was very professionally handled and you were terrific in working with my insurance company. Best experience I have had in decades.”

Jim H. – 2003 Acura CL
South Milwaukee, WI
06/06/03 – (21670)


"Excellent service and on-time with the custom painting of my cycle trailer! Great hours - Saturday hours are very convenient! Excellent service. Will recommend Marshall Auto Body to others!!"

Robert L. - Cycle Trailer
Mukwonago, WI
06/03/03 - (21588)


“The repair was quick, efficient & thorough. Everyone I dealt with was friendly and proficient. The repairs were done professionally without detection of damage. My car was returned to me in meticulous condition!”

Dale H. – 1997 Mountaineer
Wales, WI
04/14/03 – (21125/21126)


”Tim at Marshall Auto Body gets an A +++++++ for over seeing good care of our Acura. We recommend your excellent work to many. Thanks for remaining such a first class establishment! Good service is rare these days!”

Jay & Margaret M. – 1999 Acura CL
Delafield, WI
04/05/03 – (21243)


“Thank you so much for giving me my beautiful car back! It looks brand new!!! What superb workmanship.”

Fred P. - 2000 Honda CRV
Hartland, WI
04/03/03 – (21210)


“Excellent Repair! Marshall services satisfied me as a customer. The clean car, cookies, and touch-up paint had me smiling all the way home!”

Bernadette L. – 1995 Honda Accord
Brookfield, WI
04/02/03 – (21207)


"We have brought our cars to Marshall’s several times for repair and have always been very satisfied. Your front staff are always very courteous and helpful."

El lyn B. - 2002 Toyota Corolla
Waukesha, WI
03/20/03 - (21124)


"Everyone of our vehicles has been repaired by Marshall. We have three (3)! We value the respect you have given us and would always recommend your facility to a friend."

Matt P. – 2000 Buick Century
Muskego, WI
03/07/03 - (21034)


"Your company makes an unpleasant situation almost painless. Thanks for having my car ready a day early!"

Kurt B. – 2000 Toyota Sienna
Pewaukee, WI
02/14/03 - (20909)


"Everyone at Marshall Auto Body did a great job and made the repair process easy! Pick-up and drop-off of my vehicle was easy and accommodating. Everyone there (particularly Tim) was great to work with. I was impressed with the entire process. Everyone was very attentive, professional, and took ownership – Which is rare! I appreciate the car wash!"

Dan D. – 1996 Jeep Grand Cherokee
Fox Point, WI
02/07/03 - (20829)


"I loved the nice detailing that was done after my car was repaired- The car looked great when I picked it up!"

Sarah & Tom K. – 2000 Mercedes E320
Hartland, WI
01/31/03 - (20700)


“Tim was great! He kept me updated during the repair on a timely fashion. I also appreciated the Technician who helped fix the rear light problem at delivery. I would recommend Marshall Auto Body to a friend. In fact I referred one person last week! Thanks for your hard work!”

Deborah D. – 1999 Lexus RX300
Brookfield, WI
01/23/03 - (26239)


“I would like to thank you for such a wonderful job Marshall Auto Body accomplished on our RSX. It is nothing short of amazing. So many people have said that a car will never be the same after such a significant accident. You have provided them wrong, in this case at least. The car looks as if it were reborn. Patti, my wife, couldn't be happier, and so I just wanted to let you know how much we appreciated your efforts.” “Your craftsmanship, your professionalism, and your customer service were outstanding. I will highly recommend your business to others, hoping, of course, not to be in need of it soon for myself.”

Mark B. – 2003 Acura RSX
Brookfield, WI
01/14/03 - (20724)


“The staff was terrific, very professional and courteous. The service was excellent. Tim was great at keeping informed during the entire repair process. It was so unusual to deal with such a thoroughly professional business!”

Kathy A. – 2001 Volkswagen Beetle
Sussex, WI
01/14/03 - (20615)


“I don’t think it would be possible to have a better repair experience. The two ladies at the front desk are great. I will never go anywhere else for collision repair! You guys are FANTASTIC!!”

Samantha N. – 1994 Ford F150
Waukesha, WI
12/18/02 - (20528)


"Total professionalism was evident the moment the bay doors opened. The unexpected hidden damage situation was resolved with my insurance provider without having to get me involved. Tim was very knowledgeable and Tanya was very pleasant to deal with. You have a top notch facility with excellent relationships with the rental car company and the parts vendors."

Steve P. – 1999 Astro
Waukesha, WI
12/06/02 - (20452)


“Everyone was extremely nice. Our car turned out beautiful! We are so pleased with Marshall Auto Body.”

Sandy G. – 1996 Chrysler Concord
Waukesha, WI
11/08/02 - (20275)


"The service was excellent from start to finish and hassle-free! You worked out all the arrangements with our insurance company! The entire office staff was friendly and always helpful. You exceed my expectations and I would gladly recommend your company."

Dr. Bob B. – 2000 Chrysler Voyager
Waukesha, WI
10/11/02 - (20020)


“Tanya did an excellent job of getting the claim started, working with my insurance company and helping with the rental car. You had the best evening hours of any shops I considered. The workmanship was excellent and everyone was very professional.”

Todd L. – 1994 Honda Accord
Germantown, WI
09/20/02 - (19896)


“I was very satisfied with the service I received. I was informed about the insurance coverage and any revisions during the repair. Tim and the entire office staff were very gracious. Our car is working great!”

John G. – 1992 Buick Park Avenue
Waukesha, WI
08/02/02 - (19517)


“I would like to thank you for doing such a wonderful job on my car. I would like to thank everyone involved in the process, from Tanya to the staff in the body shop. The bodywork and paint job is immaculate. I hope you all know what an amazing job you do. I have used your service before, as well as others, but nothing compares to the quality and service you provide. I will keep referring my friends and family to your business.” “I sincerely appreciate the fact that no one made me feel like an idiot or a bad driver. I was respected and accommodated in every way. I have been to places that demean me as a female, but that was not the case at Marshall Auto Body. It helped to have a good mix of men and women working at your service center. I wish I could hug each and every person that worked on my car. You all are truly amazing! Keep up the good work!”

Rebecca P. – 2001 PT Cruiser
Milwaukee, WI
03/07/02 - (19329)

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