We are proud to serve our customers with the highest level of service in the aftermath of their auto accidents. Many of our customers are so pleased with our service that they took the time to let us know how satisfied they were with our timely repair process and convenient claims handling.
Following are some of their comments:
"Everyone of your staff members were very polite and treated me good. Thank you for the cookies and the excellent service I was given."
Patti G. - 2002 TL
Muskego, WI
12/14/2007 - 33485
"Tim and Brenda were very helpful! Excellent communications through-out the repair. Thanks for the very quick turnaround of our RSX."
Wendy & Terry B. - 2005 RSX
Menomonee Falls, WI
12/08/2007 - 33394
"The Saturday pick-up hours are great! Tim and Tanya were through and helpful. I was impressed with the professional manner of the employees and cleanliness of the facilities."
Sharon P. - 2004 Trail Blazer
Whitefish Bay, WI
11/30/2007 - 33397
"Everyone there is suburb and your customer service and workmanship is excellent! Thank you for handling every detail including the cookies as a gesture of appreciation."
Shirley L. - 1999 Breeze
Hartland, WI
11/27/2007 - 33357
"You have a great staff and went above what I thought the service would be. Thanks for buffing out the front bumper scrapes from my daughter pulling in and out of our garage. The car looks great!"
Donna & James D. - 2005 GX470
Pewaukee, WI
11/26/2007 - 33290/33323
"You have a Great Staff - Thank you ALL for the Great Service!"
Bob S. - 2000 Voyager
New Berlin, WI
11/21/2007
"It was great getting 'update calls'. The cookies were a nice touch too. Thank you!"
Brett R. - 2007 Terraza
Sussex, Wi
11/16/2007 - 33173
"Repair services exceeded my expectations. Calls to appraise me of progress were terrific; a class act to be certain!"
Pam S. - 2006 Malibu
Waukesha, WI
11/14/2007 - 33257
"Very professional operation with high quality work. The work done shows pride in workmanship and in the craft. Special thanks to Tim for taking the time to explain scope options and costs. I am very satisfied with the workmanship."
"Thank your repair staff for me as they really know how to 'correctly' repair a car to like new condition!"
Bill A. - 2003 TL
Waukesha, WI
11/08/2007 - 33187
"I appreciated the follow-up reports, prompt attention and accommodation for pick-up if needed. You handled everything with my insurance company independently and smoothly."
Nancy T. - 2000 Integra
Brookfield, WI
11/08/2007 - 33119
"Your operation is a "15" on a scale of 1 - 10 - Excellent!"
DeeAnn P. - 2004 Sonata
Mukwonago, WI
11/07/2007 - 33180
"I was impressed with the customer service and attention to detail. Very friendly and knowledgeable!"
Matt R. - 2004 Grand Prix
Waukesha, WI
11/06/2007 - 33231
"Thanks again, you were extremely helpful doing a great job in a timely manner and by keeping the cost down. I have recommended Marshall Auto Body to several people. Keep up the good work!"
Edward W. - 1994 Accord
Brookfield, WI
11/02/2007 - 33203
"Brenda made the whole process easy. You are the easiest and best repair shop I have ever worked with - Thanks!"
James B. - 2005 Five hundred
Waukesha, WI
11/02/2007 - 33155
"This is the third or fourth time I have been to Marshall Auto Body, and I have been more than pleased every time. The customer service provided by Tim has been exemplary! This guy is outstanding! The one time I went somewhere else (Insurer's recommendation) it was a complete disaster. I will never go anywhere else!
P. Hoffman - 2006 G20 4x2
Label Force, Inc.
Greenfield, WI
10/31/2007 - 33163
"Everyone was very helpful. Thank you for working with us to solve our problem the least expensive way!"
Kathy A. - 2007 Compass
Eagle, WI
10/31/2007 - 33158
"Much to my surprise, my car was completed earlier than expected. I arrived two days into the repair to pick-up a rental and found that the repairs on my car were complete. I could actually take my own car. What a great way to start the morning. Cookies and paint touch-up kit were a nice surprise too!"
Terri G. - 2007 RDXMilwaukee, WI
10/31/2007 - 33120
"Tim & Nick were awesome!! My car repair was fantastic, the car was cleaned with TLC & the cookies were a real plus!"
Scott J. - 2004 MDX
Waukesha, WI
10/27/2007
"Best Auto Body Shop in the Country! I came all the way from Illinois to have work done! Great Service!"
Tom L. - 2002 SonomaCrystal lake, IL
10/25/2007 - 33116
"Great service from everyone I talked to! AS ALWAYS, you did a GREAT REPAIR! I hope I don't see you again soon . . but if I do, I am sure glad you are here!"
Rick L. - 2007 MDX
Brookfield, WI
10/24/2007 - 33122
"Everyone was extremely helpful! A beautiful repair - Thanks!"
Mary R. - 1999 DevilleElm Grove, WI
10/22/2007 - 33061
"My repair options were reviewed. I paid for the repairs myself, so it was important to have itemized options and to choose which items needed to be done. I was able to drop my car several days before the repairs were scheduled and picked up a couple of days after they were complete to accommodate my travel schedule. All the staff were helpful and there was good communication through out the process."
Paul L. - 2006 AvalonMilwaukee, WI
10/19/2007 - 33039
"The service was EXCELLENT and the staff was very professional and friendly."
Ron O. - 2004 MDXMilwaukee, WI
10/19/2007 - 33050
"Marshall Auto Body is professional and extremely courteous. You helped calm me after a stressful day. Tim made me feel like I was the only customer he had. KUDOS!"
Patricia H. - 2005 CivicMilwaukee, WI
10/12/2007 - 33017
"Everyone did an excellent job! I am extremely with Marshall Auto body's overall performance."
Brian L. - 2000 SafariGreenfield, WI
10/11/2007 - 33022
"Everyone was attentive and helpful! Kim & Tim explained everything. Thanks for great work!"
Mary Ann & Dan C. - 2003 AviatorDousman, WI
10/05/2007 - 32953
"I would like to thank the staff for good service. Thank you!"
Debra M. - 2004 MDXMilwaukee, WI
09/28/2007 - 32885
"Your staff was very enjoyable and professional. Tim was super! He was knowledgeable and prompt. My car looks brand new - Thank you for quick and professional service!"
Jeff H. - 2007 AltimaWaukesha, WI
09/28/2007 - 32927
"Everyone I talked with was helpful and knowledgeable! As always, your shop is a very professional operation with perfect results!"
Tim N. - 1998 CutlassGreenfield, WI
09/20/2007 - 32813
"You did more than I thought by repairing a little paint chip on my car."
Jolene T. - 2004 ElantraWaukesha, WI
09/07/2007 - 32626
"I really appreciated the entire car being cleaned after the repair - - It felt brand new!
I would highly recommend your shop to anyone in need of auto body collision repair."
Waukesha, WI
09/07/2007 - 32768
"Every step of the process was explained to me. You informed the insurance company of everything as well so the process went smoothly. Your hours are great! I was able to put in a full work day and still get to your shop in enough time. Marshall Auto Body made the repair process easy. Everything was explained well and I was well informed throughout the whole process. Everyone did a GREAT JOB!"
Karl K. - 2007 CorollaBrookfield, WI
08/31/2007 - 32557
"Your staff was perfect and professional and I loved the organization of your office area. Thank you for the great cookies and touch-up paint!"
William & Pat S. - 2004 X-Type
Franklin, WI
08/31/2007 - 32712
"Tim was very helpful with our estimate. I am very satisfied as you always do great work. Thanks for staying past closing to help me."
William P. - 2002 SentraWaukesha, WI
08/29/2007 - 32771
"I appreciated the organization in fitting everything together to make an easy, super repair process."
Sue S. - 2007 ForesterMilwaukee, WI
08/18/2007 - 32563
"I could not be happier! My car was even delivered earlier than quoted!"
Tim S. - 2005 Mazda 6Waukesha, WI
08/18/2007 - 32566
"Great Job and wonderful to deal with. Many Thanks!"
Brian H. - 2000 CivicChicago, IL
08/12/2007 - 32616/32637
"Under the circumstances involved, your process was professional and painless. Tim & Vince were both highly professional and sensitive. Your benchmark statement of "A Refined Approach to Collision Repair" is not only met, but EXCEEDED!"
Mike G. - 2006 TundraNew Berlin, WI
08/09/2007 - 32592
"I rave about to you to everyone! Thank you for TRUE customer service!"
Robert M. - 2005 VIBEHubertus, WI
08/03/2007 - 32411
"The staff was always friendly and helpful. You handled everything with my insurance company and the information sharing wa seamless. Excellent staff & Service! Thank you!"
Kelly B. - 2002 AerioIron Ridge, WI
08/01/2007 - 32425
"The repair was completed earlier than originally scheduled - Thank you!"
Scan Group - 2002 G25 ExpressWaukesha, WI
07/27/2007 - 32253
"Everyone I dealt with was courteous and considerate."
Louise G. - 2005 EscapePewaukee, WI
07/24/2007 - 32553
"I would recommend you to everyone! Absolutely terrific service and Super repair!"
Kathy B. - 2004 ImpalaBrookfield, WI
07/17/2007 - 32504
"Everyone does a great job! Great staff and great attitude!"
Ron Philleo - 2000 I30Philleo Agency Insurance, Inc.
Milwaukee, WI
07/30/2007 - 32435
"Andrea was very helpful, courteous and very professional. Keep up the good work! Our community needs more places like Marshall Auto Body."
Ismael M. - 2004 MDX
Milwaukee, WI
07/24/2007 - 32396
"The whole repair process was great and I feel good about recommending you to my insurers. Mike did an outstanding job as well as Tim. Great customer service!"
Jim Kloth - 2003 F150
First Associates Insurance
Brookfield, WI
07/18/2007 - 32449
"Tim was absolutely wonderful. Marshall's is very customer oriented!"
Anick & Associates - 2005 MDX
Wauwatosa, WI
07/10/2007 - 32213
"Kudos to Tim and the two sisters'-in-law in the front office for being kind to an old goat! I have been a 'Pied Piper' for Marshall Auto Body since my initial visit in 1999 when Acura of Brookfield sent me to you when A DEER HIT ME with 280 miles on the odometer!"
Richard B. - 2005 TLWaukesha, WI
07/10/2007 - RO32375
"Everyone is Great, Polite, & Friendly! I recommend you to everyone; You are most professional & reasonably priced!"
Douglas S. - 2003 Santa Fe 4x2
Menomonee Falls, WI
07/05/2007
- RO32269
"Andrea was very personable and friendly as well as informative. I have recommended Marshall Auto Body and will continue to recommend your fine company."
Todd F. - 2005 VibeKubickek Office Products
Brookfield, WI
06/15/2007 - RO 31885
"Vince was OUTSTANDING - Strong Customer focus!"
Mark S. - 2005 AccordRichfield, WI
06/07/2007 - RO 32130
"I was extremely impressed and pleasantly surprised by the follow-up and thoughtfulness of the entire process. Thank you very much."
Margaret E. - 2006 RSXMilwaukee, WI
06/02/2007 - RO 31971
"Your staff was very pleasant and helpful and your hours were great for early morning drop off. I'm glad that Acura of Brookfield recommended Marshall Auto Body . . . My car looks great!
Kim J. - 2005 MDXWhitefish Bay, WI
05/24/2007 - RO 31974
"We have been coming to Marshall Auto Body for many years and have always been very pleased."
John C. - 2005 530I
Elm Grove, WI
05/18/2007
- RO 32066
"I was really upset after my accident. Your team was really caring and helpful! You really stayed on top and helped with the phone calls to the insurance company and to the rental car agency. A million thank you's to all of your staff - Everyone was so wonderful to us!"
Lynn R. - 2003 Monde Carlo
Brookfield, WI
05/16/2007
- RO 31716
"Everyone at Marshall Auto Body were very helpful and courteous. I received excellent service, workmanship, and very good cookies!
Robert L. - 2000 Accord
Oconomowoc, WI
05/15/2007
- RO 31868
"The staff was AMAZING! Tim was very helpful & knowledgeable. He made the entire process smooth & seamless. I will always recommend Marshall Auto Body. Everything was above & beyond the call of duty! Thank you - My car looked great!"
Adrienne G. - 2002 Outback
Whitefish Bay, WI
05/04/2007
- RO 31951
"Tim has excellent customer relations skills - KUDOS! I've been in twice in the last 4 months - Your excellent service is consistent."
John L. - 2004 MDXPewaukee, WI
04/25/2007 - RO 31765
"They were very articulate, friendly, and through. Everything is very clear and expedient without involvement required by me with the insurance company. Everyone I dealt with were very accommodating. We come from Fond du Lac to Marshall's because we take a lot of pride in the appearance of our cars, and it is always a seamless smooth experience."
Linda M. - 2005 RLFond du Lac, WI
04/22/2007 - 31327
"Tim, Brenda, & Aaron were all very helpful!! This is my second time here and you all do a great job. Love the cookies."
Peter K. - 2005 CivicHartland, WI
04/20/2007 - RO 31583
"You were great! Thanks for the dop-off service. Continue the great service."
Dave B. - 2006 ML350Brookfield, WI
04/17/2007 - RO 31517
"Your staff was perfect and everything worked out great with my insurance company. The body shop specialists do a fantastic job!"
Aalap P. - 2006 TLWauwatosa, WI
04/06/2007 - RO 31602
"Everyone was very personable! I appreciated the way I was contacted daily regarding the progress of the car!"
Tom S. - 1995 EclipseBrookfield, WI
04/05/2007 - RO 31474
"The work done to our car was A+ and your customer service was quite a surprise - - Kept me informed of progress along along with friendly customer service with cookies upon delivery to boot!"
Jeanette & William S. - 2002 CamryHales Corners, WI
04/03/2007 - RO 31465
"Everyone was helpful, friendly, and professional. You did a speedy job working all the details with the insurance company. We have"Everyone was wonderful! Thank you - Touching up the other chips is much appreciated!"
Jerome H. - 2002 EnvoyNew Berlin, WI
03/27/2007 - RO 31460
"Everyone I dealt with personally and on the phone, were great! We've had other repairs done by you and all our visits have been exceptional."
Richard B. - 2004 9-3Brookfield, WI
03/21/2007 - RO 31414
"Everyone was extremely friendly and professional. This was the best service I ever received for anything! I was amazed."
Marysa S. - 1997 AcuraElm Grove, WI
02/24/2007 - RO 31250
"Everyone did a great job! Keep up the great work!"
Chris P. - 2001 IntrepidMilwaukee, WI
02/19/2007 - RO 31142
"Marshall Auto Body was an approved body shop with my insurance company so everything was easy! Brenda was extremely nice and helpful. Thank you for making my accident repair easy and painless. Top-notch service!"
Shawn K. - 2003 SunfireHales Corners, WI
02/16/2007 - RO 31173
"Everyone was helpful ad courteous! Loved the cookies, washed car, and touch-up paint! The personal touches mean a lot!"
Colleen W. - 2006 MaximaBrookfield, WI
02/09/2007 - RO 31849
"Everyone did a great job. Very satisfied with the work that Marshall Auto Body did. The truck looks like it's brand new from the factory."
GSI - 2006 F350Waukesha, WI
02/07/2007 - RO 31035
"Professional - Smart - Honest"
Rod B. - 2000 TahoePewaukee, WI
02/02/2007 - RO 31171
"We had two cars in for repair service and both were fixed and ready promptly. All were helpful and courteous - We were both treated well!"
Bob & Melissa B. - 2005 Trailblazer / 2006 Mustang
Delafield, WI
01/26/2007
- RO's 31010 / 31031
"Everyone at there does a great job! I have always had great service at Marshall's."
Paul J. - 2004 Highlander
Menomonee Falls, WI
01/26/2007
- RO 31082
"I have used Marshall Auto body for Auto Collision Repair on many occasions and I am very satisfied with them. Everyone who contributed to communications and the repair - Thank You!"
Dammikka W. - 2002 Lexus
Brookfield, WI
01/25/2007
- RO 30955
"All were very nice and helpful. Keep up the good work!"
Rose E. - 2007 CorollaSussex, WI
01/19/2007 - RO 30983
"Excellent Job - My truck looks perfect and was ready earlier than promised!"
Justin P. - 2005 TitanOak Creek, WI
01/17/2007 - RO 30883
"Tim, Aaron, and Kim were fantastic! I couldn't ask for better service!
A+ A+ A+ A+ - Thank you!"
Adam Berger - 2005 S4
Doering Leasing
Milwaukee, WI
01/11/2007
- RO 31025
"I was extremely pleased with the quality of work and the excellent customer service. Thank you!"
Katie H. - 2001 Altima
Waukesha, WI
01/02/2007
- RO 30852