We are proud to serve our customers with the highest level of service in the aftermath of their auto accidents. Many of our customers are so pleased with our service that they took the time to let us know how satisfied they were with our timely repair process and convenient claims handling.
The following are some of their comments:
"Everyone is top notch! I have been there (4) times and it's always been a positive experience. We'll keep coming back!"
Kathryn E. - 2006 MDX
12/23/2010 - 40185
"Great service and communication - Very easy working with insurance company. Tim did a great job start to finish. I have never had a bad experience with Marshall Auto body. I wouldn't trust my car with anyone else."
Rick Z - 1997 CL
Oak Creek, WI
12/23/2010 - 40256
"Everyone involved was outstanding. I was extremely impressed how easy the process was for me. Not ever been in an accident, i did not know what to expect. The whole process was painless and pleasant."
Charles M. - 2010 RDX
12/22/2010 - 40186
"Tim was the best! Thoroughly professional - Delivered everything he promised. Remarkably quick and professional service. They almost made it a pleasure to clunk my car!"
Mike W. - 2004 Taurus
12/22/2010 - 40241
"My car was ready a day ahead of time. Very impressed with the service I received."
Bob F. - 2009 Camry
12/21/2010 - 40218
"Good job by all! Everyone was pleasant and professional."
Edward B. - 2002 K1500
"Great customer service. Could not ask for anything more. Tim made an extra effort with the car rental company - Thanks much!"
David. M. - 2010 TSX
Menomonee Falls, WI
12/16/2010 - 40139
"Great job as always. Thanks much! The Marshall team did MORE than required for the repair - Tim did a great job keeping us up to date on the repair status - excellent work.
Bryan & Kim H. - 2006 Civic
12/15/2010 - 40123
"Marshall Auto Body did an amazing job not only on the auto repairs, but in their customer service as well."
Jessica J. - 2008 Milan
West Bend, WI
12/15/2010 - 40137
"You all went way above and beyond what I expected. You were very helpful with the insurance company. My car's now nicer than the day I got it."
Shelby H. - 2004 Outlander
12/07/2010 - 40090
"The entire experience provided there is good customer service still around."
Gary O. - 2002 ES300
12/02/2010 - 40117
"Friendly professional service - liked the extra touches (paint, cookies). Will highly recommend!"
Cassandra S. - 2010 MDX
11/30/2010 - 40050
"The entire staff was professional, friendly and efficient. All repair work was excellent, paint matching exceptional. Marshall Auto Body services are the best. Thank you to al!l"
Rich & Jeanne G. - 2004 4-Runner
11/30/2010 - 40022
"Best service in the area! They did a wonderful job and everyone I worked with were wonderful. I would highly recommend Marshall Auto Body!
Allison J - 2007 Aura
11/28/2010 - 39839
"Another repair done to my complete satisfaction."
Rick L. - 2007 MDX
11/26/2010 - 40104
"Most helpful and personable. I was pleased with the service I received. Very professional, quality was excellent and the repairs were super with amenities galore (clean car inside and out, cookies and extra paint) Awesome!"
Betty B. - 2007 Sonata
11/24/2010 - 39994
"The entire staff was more than 'Best or Better or Both' and still super!"
Allen B. - 2003 RL
11/24/2010 - 40034
"Tim and all other staff persons were fantastic - A+++. Marshall Auto Body helped make a difficult situation tolerable and worry free. Thank you!"
Bill T. - 2005 RSX
Menomonee Falls, WI
11/24/2010 - 39965
"The work was done in good and satisfactorily time. The truck looks great, Thanks Jerry S."
Gerald S. - 2009 F-250
11/23/2010 - 40032
"The entire staff at Marshall Auto Body was extremely through and very professional - Top Notch! I was very happy with the work that was done to my vehicle. My car looks brand new. It was very evident all the hard work that was done. I would recommend them highly"
Linda & William G. - 2007 Impala
11/23/2010 - 40044
"Excellent service. Friendly staff. Did a great job on my Accord."
Jack C. - 2007 Accord
11/18/2010 - 40066
"Thank you! We are always happy with the service and the results. That's why we always come back to Mars halls."
Mary & Gary B. - 2011 Outback
11/17/2010 - 39940
"Everyone was courteous and professional."
Chet T. - 2003 own & Country
11/15/2010 - 39985
"Marshall's did a great job managing the process and communicating the status updates of the repair."
Jim L. - 2007 C70
11/01/2010 - 39867/39935
"I like how they kept me updated weekly."
Mark B. - 2004 Sonata
10/29/2010 - 39814
"Everyone was professional and courteous and I would recommend Marshall Auto Body to anyone! They do excellent work!"
Gerald D. - 2005 Liberty
10/29/2010 - 39782
"Absolutely Excellent Job!"
Robert D. - 2007 Pacifica
10/29/2010 - 39903
"Great service in a timely manner!"
Dennis P. - 1999 K150
10/29/2010 - 39869
"Entire staff is wonderful, professional, courteous, and helpful. This is my 2nd repair experience with Marshall Auto Body. They could not have been more professional, efficient, courteous and performed exceptional workmanship."
George W. - 2000 Z3
10/28/2010 - 39892
"I was very impressed with the level of service that your team provided. The repairs look great, and your customer service was excellent. I will recommend Marshall Auto Body in the future. Also, Vince in particular was very friendly and helpful, and did an excellent job of keeping me posted on the status of my car."
"P.S. The cookies in the car were a nice touch and made my day"Great Service - Great Work - Great Place - Great Cookies - Thanks!!! Great Experience!"
Karen S. - 2007 Mazda 5
10/26/2010 - 39856
"This repair experience was exceptional! The staff at Marshall Auto Body is by far the most professional in the business and their consistent updates were much appreciated! Way to Go!"
Charles D. - 2007 Nitro
10/22/2010 - 39865
"This is the second time we brought this car in for repair. Both times were trouble free and all the employees are very helpful!
Tom T. - 2005 LeSabre
10/20/200 - 39810
"Great service! Great work! Great place! Great Cookies! Great experience! - Thanks!!"!
Sridharan R. - 2003 MDX
10/20/2010 - 39822
"Everyone was great! A great experience. I will recommend Marshall's to everyone!"
Mary G. - 2003 Altima
10/08/2010 - 39706
"Everyone was very polite and professional. I received my car back two days earlier than promised - Thank you! You had great hours and all the staff I dealt with were professional, helpful and courteous! Thank you for a terrific job! I am very pleased!
Jean F. - 2002 Camry
10/07/2010 - 39753
"I was very impressed with your staff and how easy they made the process. Your delivery production and delivery was impressively clean."
Marcia K. - 2008 Expedition
10/06/2010 - 39740
"My car looks better than new!"
James R. - 2008 Civic
10/04/2010 - 39741
"Ryan was very helpful and friendly. Having a loaner car was convenient and a great money-saver! Thanks! :-)
"The entire staff was wonderful and explained all the repairs and what the estimate meant.
Marshall Auto Body made my unfortunate accident an easy transition and the repairs were done right."
Michael D. - 2002 TL
09/24/010 - 39623
"My car required repairs due to an accident. The staff Made Marshall's made the process easy and painless! The work they did was exceptional and they completed all the work on time! All of the staff was very professional, courteous and diligent!! They communicated so well about the job's progress."
Monique M. - 2007 RDX
09/21/2010 - 39248
"Everyone was very nice and helpful. The repair was done well and I would highly recommend Marshall Auto Body to other people."
Mary M. - 2003 MDX
09/21/2010 - 39617
"Everyone was very pleasant and professional to work with. I was always updated on the status of my truck repair so I knew what to expect.
Jami D. - 2008 Acadia
09/17/2010 - 39614
"The staff was fantastic! I appreciated their knowledge and follow-up."
Kim H. - 2010 TL
New Berlin, WI
09/15/2010 - 39601
"The staff was extremely professional and helpful, providing detailed information about the repair process. I haven't had a better experience anywhere else!"
Zak F. - 2007 TL
09/12/2010 - 39226
"You were excellent as usual! We could not more pleased with your excellent service!"
Pad D. - 2005 Camry
West Allis, WI
09/10/2010 - 39563
"Excellent service! My car was delivered early and they even fixed my sun roof at no cost! Everyone were great. I am very pleased with your kind, efficient and respectful service."
Robin M. - 2002 CRV
09/08/2010 - 39509
"Tim was great! I didn't know what I needed to do for a rental and he made all the arrangements. I couldn't have asked for better service. Everyone is friendly, courteous and most helpful. Highly recommended!"
Edward & Kathy F. - 2007 Sedona
09/07/2010 - 39526
"I was in California during my cars repairs. Marshall's called me as promised with an update on the repair status as the work was being done. Outstanding Job!
Nancy S. - 2008 Mazda 3
09/07/2010 - 39544
"My car was done ahead of schedule and Tim did an excellent job! Thank you for a prompt Professional job!"
Elizabeth S. - 2004 Solara
39494 - 09/07/2010
"Marshall Auto Body is the BEST! The work is great and there are cookies at the end of every job! Everyone Rocks!"
Dave J. - 2004 Outlander
New Berlin, WI
08/31/2010 - 39466
"Your staff was suburb! Everyone I came into contact with was very professional and considerate. My car was delivered ahead of schedule and I would absolutely recommend using Marshall Auto Body."
Jeff B. - 2008 TL
08/28/2010 - 39479
"Everyone at Marshall's were polite and professional. A very efficient and clean business. I was constantly updated on the repair status of my car."
Sheryl B. - 2006 TL
08/28/2010 - 39456
"My car looks great inside and out. Everyone did a great job."
Robert K. - 2005 MDX
West Bend, WI
08/28/2010 - 39463
"Tim was very through and helpful to explain the repair process. Marshall's is the cleanest and highest quality body shop that I have ever visited. Excellent repair and quality work."
Terry E. - 2009 - Explorer
08/28/2010 - 39535
"Everyone very willing to help me in all areas possible! My car looked beautiful when I picked it up. I am thankful for being referred to Marshall's by my insurance agent. I wouldn't want anyone else fixing my car but your body shop."
Jennifer K. - 2010 Accord
08/25/2010 - 39343
"The young man who picked me up was very polite and nice. I will recommend you yo my friends."
Doris M. - 2010 Jaguar
08/25/2010 - 39414
"Everything was GREAT! My car was ready 2 days earlier than expected. I dealt with 3 different staff and they were all very knowledgeable about what was happening with my car. Marshall's made this awful accident better. They were friendly and were very helpful. They saved my car from being totaled by the insurance company and made it look like new!"
Dave & Barbara H. - 1999 TL
08/20/2010 - 39360
"Your customer service was outstanding and exceptional. Thanks!"
Jackie C. - 2006 Corolla
Menomonee Falls, WI
08/12/2010 - 39433
"Everyone that I dealt with was great, proactive, responsive and kept me informed. Marshall's made my unpleasant experience (my accident) pleasant. Excellent service and work. the people were great and it's like I have a new car."
Cathy & Chris J. - 2005 Altima
New Berlin, WI
08/12/2010 - 39338
"Everybody I dealt with was great - The guys were very nice and easy to deal with. They even got the decals put pack on my car for me - Thanks!
Kayene - 2006 Accent
Rose Ann's Maids
08/12/2010 - 39377
"Your staff members were helpful, knowledgeable and very positive. They made the process very positive. All aspects of the coordination with insurance were handled professionally and to my satisfaction. Your your hours were very accommodating. I would recommend Marshall Auto Body!
Sandra L. - 2001 Camry
08/05/2010 - 39321
"Process was very straightforward and informative. I was contacted at least once during the week with status which was nice to have. They handled the rental car return for me and I was able to leave without issue. You advised that I be alert in dealing with the Progressive Ins regarding their claim service shop which proved extremely time saving. They wanted me to bring the car to their shop for evaluation which would have meant additional time and hassle. I suggested the understanding that this could all be performed at Marshall and have a Progressive rep present at that time. They had not offered this up but they did acknowledge they could handle it this way."
"This was another party's insurance. You offered to contact them with me in your office but I did not have the necessary info at the time. You did work with the agent seemliness from my standpoint after I got them involved."
"Tim is the person I initially dealt with and he was very professional and helpful. Vince, as well, was very helpful and professional. Nice representation of the company."
"This is the third or fourth time my family has had auto body work done at Marshall and it has been of consistently good quality every time. I appreciate the help, insight, and professionalism presented each time. It was not easy finding this section for completing the Warranty registration. You may wish to update your mailer referencing the web site option with more definitive heading to click on to get to this response form. Thanks for your help!"
David D. - 2008 Yaris
07/28/2010 - 39254
"I had an excellent repair experience at Marshall Auto Body. Vince, Tim and the entire staff were very knowledgeable, helpful and courteous."
Kiran B. - 2000 Civic
07/28/2010 - 39259
"This was the first accident I've been in (and hopefully my last)! You guys made everything from the repair to dealing with my insurance company one hundred times more easier than I expected. Everyone I dealt with was friendly and courteous too - Thanks!"
Sara L. - 2000 528I
Elm Grove, WI
07/21/2010 - 39246
"Service was wonderful! Being informed about all the steps was a big relief!"
Benjamin L. - 2006 Outlander
07/21/2010 - 39154
"The technicians at Marshall Auto Body are true professionals and did an exceptional job on the repairs to my vehicle. Tim was great at keeping me updated and made my experience at Marshall's great!! Thanks guys!"
Don D. - 2008 Ram
West Allis, WI
07/16/2010 - 39257
"Super! My car was clean and repaired satisfactorily in every way. Everyone there were great, courteous and very helpful. I have already recommended your body shop to a friend!"
James H. - 2007 DTS
07/16/2010 - 38995
"It was very easy to do business with your great staff and facility. My truck was delivered early and the guys who reviewed the completed repair with me were great.
Dean M. - 2007 K1500
07/15/2010 - 39235
"Thanks for the nice job - Everyone there was very nice."
Michael M. - 2007 Tundra
07/12/2010 - 39207
"Tim was wonderful to deal with! I had all the answers to my questions swiftly!"
Judith K. - 2005 ES330
07/12/2010 - 39231
"Vince and Tim were very helpful. The repair to my vehicle looks like new."
Dale S. - 2002 I35
07/09/2010 - 39187
"Highly Professional; Organized like Clockwork."
Lawrence H. - 2007 TSX
07/09/2010 - 39167
"I appreciate that our car came back cleaner than when I brought it in and Tim was especially helpful."
Jean R. - 2005 Sonata
07/12/2010 - 39161
"Good price - Professional service. All the employees were helpful and positive. Thank you!"
Mark M. - 200-9 C150
07/08/2010 - 39219
"Fantastic customer service and incredible repair job. We didn't even have to hassle with the insurance company at all. Thanks!"
Michael F. - 2009 Town 7 Country
07/08/2010 - 39109
"I was impressed with my repair experience there. Beautiful building and very clean! The staff was friendly, helpful and efficient."
Steve D. - 2005 DeVille
07/07/2010 - 39190
"Marshall Auto Body is fantastic! My car was delivered on time and Tim served us well. He made us feel very comfortable and confident in the work being done. A appreciate not having to worry about our family's transportation while the car was being repaired. It gave us peace of mind. My kids cried when we had to return the mini van to the shop with the VHS player! Thanks for all your help."
Bridget H. - 2007 Avalon
06/28/2010 - 39102
"Excellent and timely repairs. The staff were excellent, helpful and accommodating to work with."
Phil L. - 2003 Camry
06/23/2010 - 39026
"I barley made any calls to the insurance company regarding my insurance claim. I appreciated all of your calls to the insurance so I didn't have to do anything. Everyone was pleasant and the cookies were delicious!"
Connie M. - 2005 TL
06/23/2010 - 39014
"This was my first accident and Tim and Ryan were patient and went over and beyond with excellent service! The insurance company was terrible to deal with so I thank you for handling everything with them for me. Marshall's made the process a breeze! I will recommend whenever possible! Excellent staff and awesome customer service!"
Jean B. - 2003 TL
06/22/2010 - 38971
"Very professional and polite staff. Vince went out of his way to make me feel like I was their best customer."
Sharon R. - 2008 Solara
06/18/2010 - 39111
"I have used Marshall's in the past and will definitely use them again if necessary. Knowing I didn't have rental car coverage, Tim went out of his way to provide free transportation while my car was being repaired. I was originally recommended by the Acura dealership. Everyone there are always professional and pleasant to deal with. Thank you!"
Jean F. - 2007 TL
06/16/2010 - 38926
"I would never have a wreck without Marshall on my side. My car was delivered early and Tim and Vince were very professional and kept me informed through the repair process."
Marlene K. - 2007 RX350
06/15/2010 - 38976
"Your staff is very friendly and helpful. Everything went smoothly and we got our MDX back earlier than expected. Thanks so much for making a not-so-easy incident an easy fix."
Mike & Christy C. - 2006 MDX
06/14/2010 - 39072
"We couldn't have asked for better service. Everyone was friendly and nice - Thank you!"
QPS Employment Group - 2010
06/08/2010 - 39006
"It's never pleasant to have to bring a car in for repair, you your team makes it the best it can possibly be."
Mindy B. - 2003 Cooper
06/08/2010 - 38953
"I have been here before and that is why I came back. I like the honesty that you give in regard to repairs. When my car was finished, I went home feeling like I had a new car. Thank you!"
Dorothy D. - 2002 Le Sabre
06/08/2010 - 38965
"Everything about the repair was made simple by Marshall Auto Body. Tim made the estimate process fast and smooth. There was additional damages discovered on my vehicle was in the shop and the contact with the insurance and got everything approved for the additional work then simply contacted me to notify me about the extra damages. They stayed open after their 6:00PM closing on a Friday night to allow me to pick up my vehicle. Thank you for making the repair experience an easy one."
Ben M. - 2009 TL
06/08/2010 - 38982
"Quick, reasonable estimate and vehicle fixed in a timely manner. Everyone is very friendly."
Dorian M. - 2007 RX
06/03/2010 - 38958
"Excellent service and nice work. Vince was wonderful to work with. He was very professional. I am very happy. Thanks!"
Glenda R. - 2004 Blazer
06/03/2010 - 38992
"The whole experience was excellent! Everyone was very pleasant and I would definitely recommend Marshall Auto Body."
Carleen M. - 2009 Accord
06/30/2010 - 38880
"Good service, friendly and professional. This is my 2nd repair and I would come right back again if I ever needed body work. Great communication, and reasonable priced. The way it aught to be."
Bob C. - 2005 TL
Whitefish Bay, WI
05/30/2010 - 38802
"The customer service was outstanding - they took care of processing all the paperwork with my insurance company and handled the car rental for me. I was impressed and I would recommend Marshall Auto Body.
Ron O. - 1999 TL
05/27/2010 - 38955
"You were so professional and courteous. You turned my bad situation into a less stressful and helpful experience. Tim, Ryan and Vince were extremely helpful and accommodating. Thank you!"
Peggy P. - 2004 RSX
05/26/2010 - 38933
"Everyone was very helpful and professional. Marshall Auto Body did a good job!
Boehm-Madison - 2009 (Company Vehicle)
05/26/2010 - 05/26/2010
"Marshall Auto Body is a class operation - All of them are professionals in every way."
Lori H. - 99 Galant
New Berlin, WI
05/26/2010 - 38859
"Tim and Vince kept me in the loop through out the entire repair process; they were both great to deal with. Your hours were great - I was able to pick up my car on Saturday."
Matt J. - 2008 Patriot
05/18/2010 - 38902
"Marshall's does superb work and everyone is pleasant and helpful. I have already recommended you to others who have also been very satisfied. Everyone is Great!
Carol D. - 2006 Rav 4
05/14/2010 - 38867
"My car was delivered with a perfect 'Showroom Finish' ! Tim and Ryan were outstanding customer service reps."
Susan K. - 2008 Cobalt
05/14/2010 - 38853
"Our car looks like it is new! Thanks for going more than the extra mile. Everyone is wonderful - Thank you for all of your great caring!"
Randy & Karen V. - 2005 Odyssey
05/14/2010 - 38914
"Everyone was helpful and courteous. They answered all my questions satisfactorily. Great job! Well done - Excellent Service!"
Ramon K. - 2003 Bonneville
05/14/2010 - 38826
"Everyone did a great job - Thanks!"
Disk S. - 2003 MDX
05/12/2010 - 38879
"The shop folks did a great job on the repair. Nothing was overlooked in the entire process! Tim was very through and patient and Vince was great with the communication and updates."
Bob M. - 2009 TSX
05/11/2010 - 38888
"My car looks great! Everyone was very nice to deal with, especially Tim and Vince - They were both great! The cookies and touch-up paint were both a nice surprise! Thank you!"
Christine P. - 2009 Acadia
05/10/2010 - 38860
"This was my 3rd visit, and you guys are always good. The estimates I received elsewhere didn't offer to repair, instead they wanted to totally replace. Tim is always professional, friendly and helpful!"
Ellen K. - 2009 Camry
05/06/2010 - 38852
"No one likes the hassle of being without their car. We keep coming back to Marshall's because you make the repair process as painless as possible."
Wendy & Terry B. - 2004 TL
Menomonee Falls, WI
05/05/2010 - 05/05/2010
"Everyone is pleasant and makes the process as simple/easy as possible. I have used Marshall Auto Body several times and have been satisfied every time! You provide great Service!"
Kurt & Lynn S. - 2009 G37X
04/24/2010 - 38796
"Very impressed with your services. Will defiantly recommend and use Marshall Auto Body again if needed."
Bill B - 2003 K250
04/23/2010 - 38795
"Tim and Vince could not have been more helpful and professional. Thank you for your great work. My car looks great, like it was never damaged!"
Donna B. - 2003 CRV
04/20/2010 - 38780
"Excellent Service! Everyone I had contact with were very professional and courteous in their demeanor. I have full faith and confidence in Marshall Auto Body to repair my vehicles to their original luster."
Al G. - 2010 MDX
04/20/2010 - 38633
"Great Service! Thank Tim for going out of his way to help me and making sure my parents car was repaired well and looking good."
Sandra K. - 2005 Lacrosse
Allied Insurance Center Agent
Menomonee Falls, WI
04/19/2010 - 38781
"Both Ryan and Tim were very helpful in taking on an unusual project. Superb Service!"
Bill H. - 2003 Jayco Camper
04/19/2010 - 38805
"They were all courteous and professional. A very well operated Auto Body Shop operation!"
Henry S. - 2010 Canyon
04/19/2010 - 38740
"Everyone was extremely nice and took the time to talk with us. Made a difficult experience tolerable once the whole process was explained . Great Job!"
Janice B. - 2003 Trailblazer
04/16/2010 - 38647
"Well taken care of - Excellent service!"
Jeff & Laura C. - 2005 RL
04/15/2010 - 38759
"Marshall Auto Body is always my only choice for Auto body Collision Repair work. Great service and workmanship!"
Judy H. - 2005 Forester
04/15/2010 - 38743
"Everyone were very helpful to make it a smooth process. Fantastic service! High quality and very clean environment."
Steve A. - 2009 MDX
Whitefish Bay, WI
04/15/2010 - 38730
"Very pleasant atmosphere. My car was delivered as promised and your hours were very convenient! Tim, Vince and Ryan were very professional, pleasant and knowledgeable! Excellent service and the shop is the cleanest I've ever seen. Very impressed with the staff - I felt like family!"
Colleen M. - 2005 Aviator
04/14/2010 - 38748
"Everyone with whom I had contact took time with me, explained the repair in detail and was courteous. I felt that I was kept completely informed and appreciated being able to see the photos on your web site as the work was being done. Everyone was courteous and helpful!'
Mindy W. - 2008 Impala
04/14/2010 - 38705
"Everyone was very helpful and professional!"
Richard W. - 2004 Accord
04/14/2010 - 38750
"All were pleasant and courteous and all my questions were thoroughly answered. It was a pleasant experience as far as having a car repaired after an accident can be. KUDOS! Love the cookies and extra touch-up paint!"
Patricia B. - 2007 Optima
04/13/2010 - 38717
"Marshall Auto Body has serviced my cars several times over the years and has always done excellent work!"
Richard G. - 1995 Crown Victoria
Menomonee Falls, WI
04/08/2010 - 38679
"This is a wonderful place for collision repair service. Marshall's are very helpful and I could have not asked for more. Great Service - Thank you!"
Doris K. - 2001 Town Car
04/07/2010 - 38665
"Everyone with whom I had contact was as pleasant and helpful as they could be. My truck was repaired at less cost than anyone could reasonably expect."
Helen & John A. - 2002 Tacoma
Farmers Insurance Agent
04/06/2010 - 38698
"Everyone I had contact with was terrific. We have always had good service from your company. Our repairs are always done well."
Linda E. - 2008 RDX
04/03/2010 - 38667
"Really admire how you exceeded my expectations! Thank you"
David F. - 2001 740I
04/03/2010 - 38703
"Why would anyone ever go to a dealer when you can go to Marshall Auto Body!" Ryan and Vince were great, fair, honest and treated me with dignity and respect!"
Jennifer J. - 2002 Passat
04/02/2010 - 38669
"Everyone we spoke with was great! Thank you for your superb service!"
Shannon D. - 2007 Odyssey
03/31/2010 - 38621
"The staff made the repair process easy for me and worked well with the insurance company. My car was repaired satisfactorily, was delivered on time and clean when I picked it up!"
Dave J. - 2003 VUE
H&H Insurance Agent
03/31/2010 - 38586
Eric L. - 2006 TL
New Berlin, WI
03/31/2010 - 38677
"Everyone was helpful at the front desk. I appreciated that the time frame of the repair given when checked in was exactly what was promised!"
David W. - 2010 TSX
03/31/2010 - 38658
"Everyone was extremely helpful and courteous as always! I was pleasantly surprised at the extra repair provided by touching up the quarter panel."
Rachel & Kevin T. - 2003 Blazer
03/31/2010 - 38636
"Complete care from 1st visit to pick-up. Handled all insurance claims and addressed all my questions and concerns."
Todd S. - 2006 RDX
03/13/2010 - 38615
"Everyone was courteous and answered all my questions. Thanks again for a good job!"
Howard J. - 2009 RL
03/31/2010 - 38639
"Everyone was so polite, professional and through. I am impressed with the repair! Even the cookies were a memorable touch!"
Lynne C. - 2004 VIBE
"The staff was very outgoing and more than cooperative. Tim called the insurance company while I was there and got everything set up. Tim, Vince, Ryan and Reid: "A Well Oiled Machine," as they work flawlessly to provide extraordinary customer service. All very friendly, trustworthy and reliable!"
"Marshall Auto Body relieves some of the pressure of an already stressful situation like getting into a car accident. They work as a team to really put your mine at ease, with an excellent end result! I have already told everyone I know how very pleased I am with your services."
"Thank you for the New Pinstripes (no charge), free cookies and for keeping my car there without hassle until I returned from vacation!"
Eric S. - 1998 Civic
03/25/2010 - 38548
"I'm in the insurance business and work with a lot of Auto Body shops. Marshall Auto Body is the only shop I would consider using for my car repairs!"
Rick K. - 2005 Accord
Starr Group Insurance Agent
03/25/2010 - 38619
"I was delighted with the way my car looked when I picked it up - Shiny and New! I appreciate your fantastic attention to detail. Thank you all!"
Linda V. - 2003 Park Avenue
Rodrian Insurance Agent
03/25/2010 - 38648
"I just expected a repair when I brought my car to Marshall's. I am extremely happy with the extras; Washing, Vacuuming, Touch-up paint and Cookies! They even fixed my blinker!"
Amanda L. - 2001 Cavalier
03/23/2010 - 38104
Dear Marshall Auto Body -
"Delicious cookies delivered to our door . . . Are you kidding me?!? Is there no distance too great to prove to your customers that you take customer satisfaction to the highest level? We loved the cookies last year, and thought maybe they were eliminated to cut corners . . But high end shops don't cut corners, do they? The amazing cookies you brought to our house were almost worth crashing my car for!"
"Thank you very much for the kind gesture. We will remember you and refer more business to you!"
Ann & Greg S. 2006 TL
New Berlin, WI
03/26/2010 - 38456
"Everyone was professional, attentive and took time with us - Thank you! Bob forgot our cookies on final checkout, but maybe he was hungry!?!"
Ann & Greg S. - 2006 TL
New Berlin, WI
03/08/2010 - 38456
"Vince and all the front office staff were extremely helpful and friendly. Our vehicle was completed ahead of schedule and the repairs exceeded my expectations. I will not hesitate to refer my friends to Marshall Auto Body."
James F. - 2006 VUE
03/22/2010 - 38526
"Everyone at Marshall Auto Body is really great! The repairs were finished when promised and the car came back clean as can be."
Kathy G. - 2005 Murano
Menomonee Falls, WI
03/20/2010 - 38562
"Reid and everyone I dealt with did an excellent job and all were friendly and helpful. Good Job! The car looks like new!"
Thomas K. 2003 Pilot
03/19/2010 - 38546
"All were very professional and easy to work with. Even though the delivery date was changed, I was not inconvenienced by the understandable delay. The complementary loaner was very much appreciated!"
Jeanne H. - 2009 Forester
03/18/2010 - 38536
"Outstanding work and excellent paint match! Your staff is great as always! Thanks!"
Conrad & Denise S. - 2003 TL
03/18/2010 - 38558
"Even with the accident, Marshall's was really good, not only with repairs, but support and keeping me informed. Reid did a great job keeping me posted as to the repair progress."
Rose M. - 2006 Cobalt
New Berlin, WI
03/17/2010 - 38511
"We have always received excellent repairs and pleasant assistance. Marshall Auto Body is great to deal with!"
Kathy & Eugene B. - 2009 Impala
03/13/2010 - 38483
"Everyone was great to work with! The car looks great! Thank you for the extra touch-up paint. I appreciate it."
David Jacob - 2005 Yukon
American Family Insurance Agent
03/13/2010 - 38555
"I came back because I love the work you have done on my car in the past and the way you clean it up! Also the cookies!!"
Paul C. - 2000 Accord
03/11/2010 - 38527
"Excellent in every way!"
Malcolm P. - 2010 Pilot
03/10/2010 - 38467
"The staff did everything great! Tim is an excellent representative. He made my minor fender bender feel like it was just as important as any other repair. Marshall Auto Body gets 10 our of 10 STARS!"
Andrew B. - 2006 Sonata
03/09/2010 - 38510
"All staff wee excellent!"
Michelle H. - 2008 RDX
03/09/2010 - 38530
"Marshall is very professional, courteous and friendly. They mane the whole experience painless!"
Marshal R. - 2002 Passat
03/05/2010 - 38499
"Everyone was courteous! The whole process went very smoothly from start to finish. My car looks as good as new! As an insurance agent myself, I will recommend Marshall Auto Body with confidence."
Nancy P. - 2010 Camry
Ebert Insurance Group - Agent
03/04/2010 - 38503
"Ryan is a true professional and made sure my car was fixed and ready to pick up early in the morning so I could use it for work. My wife and I have used Marshall's on numerous occasions in the past and the service is always fantastic."
Julie & Michael C. - 2009 Mariner
03/02/2010 - 38501
"I was leaving on vacation while my car was repaired. Tim and Reid did a good job keeping me informed while I was gone. My car was finished before I returned and it was kept inside so it was nice and clean when I picked it up. Thanks so much!"
Dan W. - 2008 Accord
02/26/2010 - 38354
"Everyone was helpful and pleasant! I was amazed at the excellent work. That, coupled with the exceptional care of my car inside and out will bring me back. The staff is great and this will be my ONLY Body Shop in the future!"
Michelle S. - 2004 Mazda 3
North Prairie, WI
"Everyone was pleasant and helpful. The job was well done, and the service was friendly and prompt. I appreciate the pick-up service. I would definitely recommend Marshall Auto Body!"
Carol D. - 2006 Rava4
02/23/2010 - 38405
"I am a first time customer of Marshall Auto Body. They are very Professional and pay excellent attention to detail. They made sure all the work was done to my satisfaction. They met my expectations."
Jeff L. - 2005 TL
02/19/2010 - 38390
"Excellent people work at Marshall Auto Body! The repair process was very, very good and they were very accommodating with helping with the insurance company."
Robert B. - 2001 Sienna
02/19/2010 - 38388
"Everyone was great! Very polite and considerate staff. You made everything so easy. I greatly appreciate it. This is my second time using Marshall and I will definitely come back if in need of collision repair again! Thank you so much."
Alexis M. - 2007 Forester
02/19/2010 - 38385
"All the staff were very helpful and friendly. The repair men did a great job on the work they did. Thank you, also, for cleaning and washing my car and the chocolate chip cookies. Thank you again."
Albert B. - 2002 Venture
02/18/2010 - 38404
"You were closing as we arrived and remained open to help us with an estimate and to schedule our repairs. Thanks!"
Lester M. - 2002 Outback
02/16/2010 - 38056
"Outstanding & Professional!"
Mike P. - 2007 Maxima
02/15/2010 - 38358
"I was impressed! No one was pushy and I was continuously updated throughout the service process. Marshall even advised me of a problem with how my break lines were tied together under my vehicle from a prior service job at my car dealership. It was definitely a safety issue and they proceeded to correct it! Tim and Ryan were very friendly, professional and kept me updated in the progress of my vehicle."
"It's never a good day when you have a car accident, but they helped in every way! From being able to bring my car in the same day my accident occurred, to timely communication, fresh cookies and a washed car upon pick-up of my vehicle!"
"I would definitely recommend Marshall Auto Body! This was one repair experience that was a positive one! My car looks like new. Thanks again guys!"
Carrie D. - 2004 Mazda 6
02/12/2010 - 38379
"Everyone in the office did a good job of keeping me up to date during the repair process. Keep up the good work"
Les M. - 2007 EOS
02/12/2010 - 38284
"I can't believe the great communication your company has. I always knew what was going on with the repair. Vince and Ryan were very helpful!!!"
Mark S. - 2006 4 Runner
02/08/2010 - 38203
"I was very satisfied with the service and the repair. The chocolate chip cookies were a very nice touch. And Vince, Ryan and Reid were just great!"
Jacquelyn Q. - 2006 Envoy
02/04/2010 - 38300
"Great Service! -Great Staff! -Great Work! -PERFECT!"
Denise S. - 2005 Mazda 6
02/04/2010 - 38307
"Everything went smoothly. Ryan, Tim and Bob are awesome guy - Professional, courteous and helpful! I've been here before and you have a great team of people. My car looked new in and out when I picked it up. I am very very pleased! Thank you!"
Debra T. - 2001 Taurus
02/02/2010 - 38304
"The staff deliver more than respected and with genuine pleasure. We love Marshall's"
Adam B. - 2009 Tahoe
01/30/2010 - 38317
"Everyone was very professional and helpful. My car is over 10 years old, but it looks brand new after the repairs, dings and waxing. Excellent job!"
Sandy H. - 2001 CL
01/30/2010 - 38291
"The staff was helpful, prompt and very professional. Tim worked particularly hard to arrange the repairs such that they least impacted my schedule. Marshall's worked directly with my insurance to keep the process moving and updated me as things progressed. There was some miscommunication regarding the expected time for the repairs to be finished. I got a call from Marshall's suggesting work would be done early the week following, but then received a call late in the current week that my car was done. I was not expecting the car to be done so soon and I was in the process of traveling out of town, but we successfully resolved the difficulty. I truly appreciated the service during my repairs. Thanks fro the great work!"
Matt H. - 2005 Outback
01/30/2010 - 38283
"Tim was wonderful and very helpful! I appreciate everyone at Marshall Auto Body. I would recommend Marshall's to everyone! I will always take my car back if I need collision repairs. Thank you!
Cindy C. - 2001 Navigator
01/29/2010 - 38278
"The repairs look great! I usually do the work myself because other people usually screw it up, but not the case here. Thanks for the good work!"
Scott M. - 2001 Tahoe
01/29/2010 - 38318
"Very good job cleaning and detailing the car before returning!"
Bryan P. - 2003 MDX
01/28/2010 - 38301
"Marshall's always does a through, detailed estimate, repair and cleanup. Plus all your staff is great!"
Pamela J. - 2004 MDX
Elm Grove, WI
01/27/2010 - 38293
"Ryan kicks #*%! Great services! Repairs absolutely beautiful! Marshall made a crappy situation a whole lot more pleasant for me. Thank you!" :-)
Casper N. - 2005 TL
Oak Creek, WI
01/25/2010 - 38274
"Very good service! I was the claimant and State Farm Insurance was easy to work with! Ryan called several times with updates about the repair - Nice touch! I have been to Marshall's 3x's now and you folks know how to fix my baby! Thanks!"
John T. - 1997 CL
01/22/2010 - 38210
"All your staff was so friendly and helpful. Thank you for the cookies, paint and all the extra services in cleaning my van."
Helen M. - 2002 Caravan
01/21/2010 - 38231
"When my parked car was hit, it was reassuring to know you were here to fix it. The Police spoke highly of you and you did everything perfectly! Vincent & Ryan were both patient, polite and capable."Doris N. - 2009 Civic
01/20/2010 - 38226
"Everyone there was helpful - A very through process that helped through an awkward situation - Thank you!"
Bob B. - 2004 Ram
New Berlin, WI
01/18/2010 - 38217
"Fabulous service! Your Business Model should be followed by every business."
Everett S. - 2006 Cherokee
01/11/2010 - 38108
"Incredibly Efficient! Excellent customer service, friendly and informative. Very impressive service and efficiency. Details of the repair were well-explained. One of the best customer service experiences around!"
Tracy D. - 2005 TL
01/11/2010 - 38212
"The staff was very informative throughout the process. I will highly recommend my friends and family to utilize Marshall Auto Body."
Jean G. - 2005 Liberty
01/07/2010 - 38171
"Everyone did a great job - Top notch service by all! My truck was repaired in a very timely manner and was ready before the day it was promised!!! Sincere thanks to Aaron and staff!"
Andy Wolf - 2001 Tahoe
Klein Dickert Auto Glass
01/06/2010 - 38161