We are proud to serve our customers with the highest level of service in the aftermath of their auto accidents. Many of our customers are so pleased with our service that they took the time to let us know how satisfied they were with our timely repair process and convenient claims handling.

 

2017

Customer Reviews

"Staff was very courteous, efficient, and professional in handling my claim. The repair was in excellent condition and appearance."

"They were excellent, efficient, client oriented, and extremely helpful."

"Love your shop! Tim was very helpful and processed our repair respectfully. Excellent Work!"

"Surface appearance seems perfect! Exceptional helpfulness and personal honesty."

"Great work! Understands the customer! Highly recommend!"

"I'm extremely pleased with the whole process. Excellent, informed staff. The repair made my car look like new. Thank you to all the repair techs!"

"Fast, professional, and easy repair. Good communication."

"Staff was always pleasant. Excellent customer service, very friendly and communicated every step of the process. My car looks fantastic!! Thank you!"

"Excellent!!! You were highly recommended and lived up to the expectations. Very professional and courteous."

"Excellent customer service! Unfortunately I am a repeat customer, but my experience is always positive with a great repair outcome."

"Marshall Auto body is the BEST! So friendly and knowledgeable! Perfect repair. They are excellent, clean, professional, and full of integrity. Best Auto Body Repair shop in the Midwest!"

"The most professional and pleasant customer service that I've dealt with in my life! Everything you've done made an unpleasant left experience easier to deal with. For that I thank you and my work thanks you for the cookies!"

"They were very accommodating! The repairs look awesome!"

"Everyone - Very friendly and great customer service!"

"They kept me well informed on the process and updated me during repairs. Personnel were friendly and easy to work with. I would recommend Marshall Auto Body to anyone needing car repair."

"The repair was better than promised. I will come back and recommend others in a heart beat! Marshall's went above and beyond."

"Everyone I had contact with were polite, courteous and professional. You guys are so efficient. Car was done before promised delivery."

"Outstanding and professional in every way. Excellent repair. We couldn't be happier with the results!"

"All wonderful folks. My SUV repair is like new with all the dings and dents gone. It is cheaper that a new car! Thanks Marshall Auto Body!"

"My car came back looking like new - Thank you!"

"First class operation! Marshall Auto Body exceeded my expectations!"

"Awesome experience!! Everyone was very professional, kind, and kept me informed. My car looks beautiful!"

"The repair looks amazing. The car looks better than it ever has."

"Marshall Auto Body took care of everything. They did an excellent job. The repairs were outstanding. Marshall is the BEST!!"

"Very good work and thanks for making my first repair service very satisfactory."

"Everybody I dealt with was professional and helpful. Good job overall."

"I try to avoid abut body repair, but when I need it, there is no other option than Marshall's. Hands down the best repair experience ever! Perfect! Free rental! Finished ahead of schedule! Cookies!"

"Everyone I talked to was amazing and helped turn my crappy situation around. Amazing service! My car was done a day earlier than promised. You guys made my week better with your professionalism and speedy service. I appreciate everything!"

"Everyone we dealt with at Marshall Auto Body was professional and friendly. The repair is great which is why whenever we need body work done we go to Marshall's. The Enterprise rental car (no reflection on Marshall AB) was very Smokey, dirty, and made me ill from the smoke smell. "

"Beyond my expectations! Easy, quick, and cost was much less than I thought it would be. Loved how clean the car was when we picked it up!"

"Marshall Auto Body was extremely helpful and kept me updated every step of the repair process! I am extremely satisfied with the repair work done on my vehicle! I would definitely recommend Marshall Auto Body to friends and family!"

"The repair was perfect. I loved that they cleaned my car inside and out! Customer service was above and beyond - Thank you!"

"All were very nice and eager to help in anyway. Things looked great very nice experience."

"Everyone I worked with was fabulous and very nice. My Edge looks absolutely amazing. I wasn't expecting the interior to be clean or the cookies inside the car. Nice touch!"

"Always complete, top work - Car looks and drives like new!"

"The repair was excellent and delivered early! They even cleaned several abrasions n the body in locations nor associated with the accident - Thank you!"

"WOW! What a great experience. Great job! Wonderful / Welcome / Repair / Good send off w/showing the repair in heated well lighted garage. The chocolate chip cookies inside the gar were great!"

"Marshall Auto Body saved me money by getting a price match on a lower price for a part and I appreciate that. My RAV4 looks great and I especially appreciated the car wash and the interior cleaning if the inside floor mats."

"Chris was great in keeping us informed of the progress and our truck looks great!!!"

"Everyone was efficient and friendly. They kept me informed and everything looks really good!"

"Marshall Auto Body is professional and efficient. Great job! The on-line picture process is very easy and helpful. Use of email made it easy. Love the use of solar too!"

"Excellent work! Process was very smooth and efficient."

"Marshall Auto Body did an amazing job keeping my informed and updated on the repair progress. Before I had a Tesla, I had several car repairs and this was the best repair experience even with a more complicated car."

"Chris was very informing about what had to be fixed on the car. The repair was done in A+ workmanship. We are very satisfied with Marshall's work."

"Marshall Auto Body made sure my car was done before the promised time and made the whole process easy. They answered all my questions and didn't make me feel like I was being taken advantage of or stupid. Everyone was very respectful!"

"Very nice to have rental cars available so you can just drive in and drive off!"

"Everyone was very helpful. Chris was very professional and did a great job from the time I brought my car in to when I picked it up. I was very impressed. The facility is top notch and I will always bring my car there. I will also recommend others to do the same as well. The cookies left on my passenger seat was a nice touch :) Thank you!"

"Everyone was great to work with and as always, Marshall Auto Body did a great job. They are the best Body Shop in the area!"

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Marshall Auto Body

2016

Customer Reviews

"They did a great job and everyone we spoke to and worked with were nice and helpful. I would highly recommend Marshall's to family and friends."

"Chris Ward did a great job explaining everything and was very courteous. Everything was seamless with my insurance. I received a call from Chris Tuesday late afternoon 12/6. I picked up my car Wednesday morning (12/7), and was initially told that my car would be ready on Thursday (12/8). Chris did a great job handling everything, communicating step of the way, and answering my questions clearly. All the Marshall Auto Body personnel that worked on my car did a great job! All the Marshall Auto Body personnel that worked on my car did a great job! My car looks better now than prior to the deer running in front of my vehicle. Thank You Marshall Auto Body for your communication and finishing ahead of schedule!
Thank You Marshall Auto Body! "

"All service people were courteous, respectful and genuinely helpful. Required work seems correctly professionally done."

"Everyone I talked with on the phone was polite and helpful and the same in person. Our car looks perfect and drives well. We are very satisfied. The paint matches exactly and it is only one year old. We were worried it would not look new, but it does."

"Excellent co-operation form start to finish with due diligence and professionalism. Very satisfied and very well above and beyond my expectations without any hassle or hackling for anything."

"I appreciate the staff working with me to keep the repair under $1,500."

"I appreciate the staff working with me to keep the repair under $1,500."

"Everything was great and everything was awesome! Professional staff!"

"Tim took care of everything including drop off and pick up outside the normal hours. As usual, everything was done right - couldn't have been simpler - only one call to set up the appointment and another to pay the bill and I feel like I have a new car again! "

"Chris was very helpful and made everything go easy. My car looks new again!"

"I've used Marshall for the past 25 years and they've never let me down. Everyone there is excellent!"

"The staff was perfect and it was fantastic how well they worked with the insurance company. Chris was very courteous and attentive to work with. I was very pleased to get my truck back, but had to go back for a back ordered part for my hitch (no big deal)."

"Not my first visit! Marshall's always provides top notch service and work."

"Sorry that this repair was necessary. I was rear ended by a hit and run driver, but Marshall did the job that needed to be done. I could not have looked at the damage every day."

"Fantastic Repair - My car looks like new again just like when I picked it up at the factory in Bowling Green KY."

"You guys (&gals) are great! Thank you for handling everything with my insurance company - Everyone was very helpful. My car looks beautiful! Like it was never in an accident!"

"I am really happy with the level of service by Chris at Marshall Auto Body."

"Staff were all very courteous and professional. The service was completed on time and the quality of work was excellent."

"The repair was better than we could ask for! Everyone = AWESOME!"

"Everyone was great!! Now our staff are saying they will take their own business to Marshall Auto Body!"

"The staff is very friendly and helpful. Everything was taken care of including the loner. Samantha was very helpful and kept me updated. My overall experience was wonderful. They worked with my insurance company, setup a loner and returned my car 2 days early. I will definitely recommend Marshall's to family and friends."

"This is the 5th repair to my MDX done through the years with Marshall's. Customer Service and workmanship could not be better. I am so satisfied! Thank you!"

"Customer service is outstanding. Everyone I spoke with was courteous and professional. Great communication with insurance company. Chris was great. Unbelievably beautiful. No one would ever know a dent was there. The car looked perfect and was cleaned beautifully.

"Excellent service in every way! I was pleased ion how they took care of very aspect when dealing with my insurance company to arrange a loaner for me."

"Great facility, workmanship, and knowledgeable staff. Very professional and accommodating."

"Great job keeping me informed of the process and progress of the repair. I will recommend Marshall's to anyone in need of auto body repair."

"My old 2004 car looks beautiful. I fell in love with all over again. Thanks for the detailing! I loved the cookies!"

"This was the second repair on the same vehicle so I knew the drill. Everything went smooth and the repair was well planned ahead of time. When I dropped it off, I received a call a few hours later that it was all done and it looked brand new."

"Excellent work! My car looks like nothing ever happened. Tim was wonderful to work with and they finished the repair early. Thank you!"

"A busy shop means you are very good, so after my accident I had to wait a little over two weeks to get my car repaired, I probably should not have been driving it but maybe a sooner appointment would have been nice. Samantha was outstanding with her constant updates on the status and also dealing with the other insurer's insurance. Service at Marshall Auto body is always outstanding, they take good care of your vehicle and it's returned clean on the outside as well as the inside and also with chocolate chip cookies to boot. Thank you!"

"Everyone was very helpful and courteous. We have used Marshall's before and was very satisfied. Hopefully I don't need this type of service for awhile."

"Ryan was very patient when I called five times for directions. Marshall Auto Body does the highest quality work. I recommend them to anyone needing an auto body repair."

"Everyone was great and were good at keeping in touch and explaining everything. The repair was excellent and Tim even pointed out issues he noticed that were unrelated to the repair."

"Everything was repaired as promised. Marshall Auto Body went above and beyond my expectations!"

"I truly have never had a finer experience with anyone. The work is exemplary and the staff is very professional, personable, and friendly. They truly go out of their way for the customer."

"I was very upset about damaging my car. Tim made me feel much fetter! You got my car in quickly. Looking at the bumper repair, you wouldn't even know it had been damaged. It looks great! Thank you so much!"

"Very well done and timely. I was always well informed of how repairs were coming alone. I would send everyone I know to Marshall Auto Body because they were very processional, efficient, and awesome!!!"

"The cost of repairs was within a few dollars compared to another body shop, but the one day completion date compared to three days was the reason I chose Marshall's."

"All the staff members were great and provided exceptional service. Your service and work was top notch. Everyone provided fantastic customer service. I liked everything about my experience at Marshall's"

"Work was professionally on and ahead of schedule. Chris was very helpful and professional and easy to work with. I would recommend their services to others."

"I was referred to MAB for a fender bender after a minor traffic accident. Their staff was extremely helpful throughout the process. My car was done and ready on time and was throughly cleaned as well! I was was very impresses."

"They were excellent. The color match was perfect for a 12 year old car. Good helpful staff that kept me informed every step of the way. Excellent repair!"

"Marshall's provided a worry free, conscientious, thoughtful, and expert service. Thank you for treating my car as if it were your own!"

"This is the second car that I have brought to MAB for body work and I will continue o use them. Everything was good, fast, and friendly!"

"They were outstanding in getting the repairs done in a timely fashion. Overall I am very satisfied with the work that was done as well as the way that the whole process was expedited. Thanks!"

"Marshall Auto Body kept me up to date on everything that was done - The Repairs were great! "

"Tim was very helpful and friendly. My car looks as good as new. Thank you for the great service and for a great finished product!"

"I am very pleased with the repairs done. Tim was great to work with and very helpful."

"Minor repair, headlight adjustments, but service was very professional and excellent!!"

"Everything went smooth! I sent pictures in of the damage using their Online Form and I was scheduled for repairs shortly afterward. Unfortunately more damage was found upon investigation and the completion date got pushed back. They were able to work around my schedule and still get me my car four days ahead of time before I moved out of state. In addition, another pleasant surprise, was a clean car and a box of cookies on my front seat! Great service! Your hours were no problem, the drop box made it simple! I was pleased they were able to get me my car before the scheduled completion date because I was moving! Great service and the repair looks beautiful. I am very pleased!"

"My car looked as if it was never in an accident - Thanks!"

"The repair looks like a brand new vehicle and was completed early. We will always go to Marshall for our repairs! Everyone was great to work with. Very knowledgeable and helpful!"

" 'TOP NOTHC' on all aspects of their business!"

"Marshall Auto Body was extremely helpful and knowledgeable. I could bot be happier with my 'NEW' car!"

"I used their Online Form and Aaron Marshall emailed be back right away over the weekend. Kristen, in the office, took care of everything else! My car looks beautiful and everything looks great. Thank you! I will send everyone I know to Marshall and thanks for the cookies!"

"Perfect and easy in every way possible!"

"Marshall Auto Body was very easy to work with and did a perfect job as always!"

"Marshall's was great and everyone was helpful. They made the process very stress free. My Dart looks great and I can't even tell it was previously damaged. I am very happy! "

"They were great! The communication was on point in every way! My car looks so good as if nothing had happened. Very Very satisfied with the whole experience. Thank you !!!!"

"Everyone was extremely knowledgeable, professional and absolutely friendly. The repair was meticulous my car looks and smells like new. My Corolla was given TCL!"

"Aaron Marshall was great! He went the extra distance to help us with our Nissan Leaf. The rear bumper looks fantastic; it's color was matched back to the color better that the original bumper."

"Everyone is friendly and accommodating! I am pleased with the repair and have had several previous good experiences!"

"This is the third time at Marshall Auto Body. I've always had a great repair and they are easy to work with."

"Excellent and superior repair. I am totally satisfied. The personnel in the office were very professional and helpful!"

"Everyone involved did a wonderful job. Professional as always and constantly kept in touch. Will always recommend."

"Great Service! You could never tell our car was in an accident. It looks brand new."

"As usual, the repair was flawless and complete a day early. Marshall always goes beyond my expectations and Tim has always been super to work with!"

"We appreciated free the loaner car during the repairs. We could HAVE managed without it but it would have been hard for both of us to share one vehicle. Both American Family and Marshall’s made this a pleasant experience. My American Family agent was the one to recommend Marshall’s. We are glad we came to Marshall’s. My husband is retired so anytime worked for him, so the hours were great. The service manager was great about calling my husband with updates. He also went over the repairs that were going to be done. The cookies that they gave him when he picked up the vehicle were a surprise."

"Fantastic service! I would definitely recommend Marshall's and I already have!"

"I liked the text message updates even better than a phone call."

"They always do a great job. Excellent Customer service."

"This was my second experience with Marshall Auto Body - Both repairs were excellent service experiences."

"The repair was excellent and the paint was perfect. My car looks brand new!"

"Everyone was helpful, professional, and courteous. Thank you, my car was completed a week early and is as good as new! "

"Excellent work - Best paint finish ever!!! All the employees were very professional and helpful."

"I was satisfied with the whole process and the repairs were done quickly. I didn't expect the inside to be cleaned or the cookies on the front seat. Thank you!"

"Repair well done. I enjoyed staying informed via text updates."

"Tim handled our repairs with total professionalism. Repairs are well done, complete and very satisfactory."

"The repair was excellent. We are very happy and will recommend Marshall Auto Body to our friends. The office staff we dealt with were very pleasant."

" Friends told me about your excellent paint matching and we absolutely agree - No surprises along the way and Tim was great to work with!"

"All the staff were professional, polite and they made the experience pleasant and very stress free. The repair and paint match appear flawless. I got my car back one day early and the chocolate chip cookies on the front seat were the icing on the cake - 5 our of 5 stars! *****"

The staff is great and very courteous. They took care of everything and my vehicle looks fabulous as promised."

"My repair took about a week longer than expected due to waiting on parts to complete the repair. They were very good to work with and kept in contact with updates."

"I would highly recommend Marshall Auto Body to everybody. I am beyond satisfied and extremely pleased!"

"They explained the repair process very well and built my confidence that the repair would be done right. They made it very painless experience for me other than writing the check. Thank you!"

"This was more of an upgrade than an accident repair. I have a fully built, highly modified '06 Acura TSX that is a huge investment. It needed some cosmetic upgrades and some body parts replaced that had sustained very minor but noticeable damage. Marshall came highly recommended by Acura of Brookfield, which also happens to be the dealer I use. I'm very deliberate and particular with how I want my car to look as I'd like to enter it in shows or have it featured in a magazine. I needed the highest quality of work and attention to detail, and Tim painstakingly spend tons of time going over details to make sure it was delivered as promised. Marshall knocked it out of the park, from the carbon fiber hood install to the perfect fitment of the JDM headlight units. I wouldn't have wanted anyone else touching my car, honestly. Anyone who has done an extensive car build knows that professionalism can be hard to find and frustrating. Tim was in contact with me almost daily about the work on my car, it has been the most professional and punctual part of the whole build. I'm moving out of town shortly and it was difficult to schedule the work as I live in Chicago, but I'll always be grateful that I did. Thanks to everyone at Marshall, from reception to the guys hard at work in the back. Exceptional experience all around!"

"I have used Marshall Auto Body several times and have had great service and results from them every time. Tim is great and kept me informed on the progress of my repair."

"They were great! They did a wonderful job of walking me through the process and keeping me posted on the status of the repair. Very reasonable hours, wonderful service, exceptional high quality work - I highly recommend."

"As a long time customer, Marshall and its people continue to improve their services year after year!! No matter who I deal with at Marshall, the experience is always super-positive!! I have used Marshall for more than 10 years whenever I have a need for auto body work. They continue to raise the bar in everything from employee development to the use of high technology in the repair process. They are the top shop in the Milwaukee area in my opinion!!"

"Marshall's is a totally class act Auto Body repair facility. From the moment you walk in the door to the time you go back to pick up the car, I could not have asked for a more professional service. Everything was explained in sufficient detail and I was kept informed of the progress. No accident is ever a pleasant experience, but if you need your car repaired Marshall's is the place to take it. It's done right and on time. I picked up the car today and it looks great!"

"Tim helped me get started made the process for repairs go very smoothly. I have recommend Marshall's services to all my friend's and I will definitely continue to do so."

" On January 21st of this year, I was rear-ended and sandwiched between two cars while driving home from work. Marshal Auto Body was contacted as my certified Tesla repair facility to handle the work that was required to bring my car back to it's original high quality of fit and function.

I was immediately provided a rental vehicle through Marshall Auto Body, working hand in hand with my insurance provider. Within one day I was appraised that the body parts needed during the first pass inspection of damage were ordered and confirmed by Tesla to be shipped overnight to their facility. By the way, I continue to be impressed by Tesla's high quality, service and pursuit of customer satisfaction.

During the next days I was continually kept up to date via Instant Message, e-mail and telephone, of the status of repair work ,delivery of parts, and finally, my pick-up date and time.

My Tesla is back to it's original condition and I am unable to see or hear anything that would make me believe that the vehicle was ever damaged.

Tim and Aaron were extremely helpful and informative during the entire repair process. Timely and complete. I am very impressed with the quality of the repair and the way I was treated. I’d like to recognize Marshall Auto Body for their expertise, quality, and customer satisfaction on behalf of one very satisfied Tesla owners."

"Everyone was super friendly and helpful Y'all have excellent service! My car looks great and I am so grateful for all the help!"

"Marshall's was very easy to work with and I appreciated them explaining the Allstate repair process. Overall Great Service! The rental car was arranged for me, the repair was timely, the car looks great, and the staff was courteous!"

"After this traumatic accident, I was very happy with Marshall Auto Body's work. They restored my Acura back to what it was! They did an excellent job with the updates and also found me an affordable rental."

"I am very happy with the work and repairs tom my car. It was completed in the time frame promised and they did an excellent job getting the repair quote to me promptly."

"Tim is top notch. But all in the office are extremely helpful and pleasant. The entire job was well done. I had two minor concerns that were handled immediately by Tim and everything is A-OK!."

"Marshall Auto Body is the best in the business! Excellent repair service and amazing customer service! Thank you!"

"Amazing customer service and timely repairs! My vehicle looks beautiful, just like new."

"Chris was efficient with the estimate and it was a quick process - Great attention to detail!"

"Thank you so much for making my car look brand new again. I was so upset about getting rear ended. Chris was very helpful and kept me up to date frequently."

"Great service! Everything was fast and efficient. I would come here again and will definitely recommend to family and friends if needed."

"Everyone was great to work with and the guys in the shop did a great job repairing the damage. Thank you!"

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Marshall Auto Body

2015

Customer Reviews

"They make the process of having your vehicle repaired very easy and they do a great job. Our car was done three days earlier than promised - Thank you!"

"First class in every respect. Everyone was exceptionally professional! Even my insurance adjuster raved about Marshall Auto Body. I would even recommend them to an enemy to do a good deed!"

"My car was repaired on time and the estimate was accurate."

"I received great service from Tim - All went as promised!"

"Excellent workmanship - Great Job - Well Done!"

"The repair was very food. looked like new, and done in a short amount of time!"

"Absolutely the best customer service anywhere - Kristen and Tim were helpful - all the staff has been great! Thanks for getting done ahead of schedule!"

"They were very efficient. Our car looks brand new and you would never know it was in an accident - They were great!"

"A job well done in all aspects. I was treated professionally and they kept me up to date on the process (it was a large repair). Everything looked great and you would never know it was damaged. The technicians did a fantastic job! I was very pleased."

"Excellent workmanship - Great Job - Well Done!"

"Great experience in total! The cost came in below the estimate - Thanks!"

"Everyone was fabulous and took care of everything. Outstanding work and service."

"A completely pleasant repair experience. The repair is perfect and very nice. My car was returned clean and on time. You exceeded my expectations!"

"I have used Marshall's in the past and I'm always very satisfied with their workmanship. Tim is always very courteous and good to work with - Your staff is always pleasant and helpful."

"You made this repair as easy as possible! All your staff are courteous and they do what they say as well."

"Marshall's replaced the hood of my Trailblazer in about 4 hours. The per-painting was convenient and a real time saver. Awesome rental car for only $10. and no hassle. Great Job guys and gals!"

"Everything absolutely looked great - You never would know the car had damage. Chris was great! Loved the texts about progress on repairs."

"Our car was clean and we couldn't even tell where the repairs were done. Everyone was friendly and helpful. We had a great repair experience with the service."

"It was very nice working with Tim. He know what he was doing and I got the result promised. I was very happy with the entire repair."

"My repairs, staff, and body shop were way above average. Marshall Auto Body did an excellent job. The entire staff were respectful and very courteous."

"Ryan worked with me to get repairs quoted quickly and affordable. I am a repeat customer and the service and work continues to be of excellent quality."

"Aaron exceeded my expectations in communicating what was happening through the whole process. I was very impressed. Marshall Auto Body not only does superb repair work and provides excellent customer service, they have a sustainable approach to their business where they want to be carbon neutral. This includes a 72 kW solar array on their roof which is very commendable. I will spread the word about Marshall Auto Body."

"I paid for the repairs myself instead of using insurance. Tim did a great job explaining the repair work and provided the best solution for a great repair."

"Marshall Auto Body goes above and beyond - My truck looks better than before the accident. This is my second accident repair with Marshall's and Tim 's customer service is amazing. I am very happy and would not go anywhere else."

"My car looks great! -Thank you."

"This repair was easy with the guidance/information you provided every step of the way. Everything was clear and timely. Tim was great to work with, both for keeping me informed at every step. The whole team made this bad experience turn into one that left me feeling that I could not have wanted anything more. Marshall Auto Body is exceptional. Thanks."

"As always, Marshall's provided processional service and work that is high quality."

"Everyone was very helpful and professional. Great experience that made the accident itself forgettable."

"Thanks for completing the repair a day ahead of plan. Excellent workmanship and customer care. Tim was a great help through the whole process."

"First class service in every way! My car was in and out in one day. Great work and a clean, shinny car inside and out. Chris and Mike were very helpful. Thanks for the cookies too!"

"Looks to he a perfect repair. With the additional warranty items added, the car is better than new!!! Aaron and Tim were the two guys I coordinated with during the repair - Both great guys and very professional. I am happy to do a YELP.com review!"

"A professional job! Tim is a fine gentleman!"

"This is my third vehicle repaired by MAB and the service is incredible; second to none. Tim had incredible follow-up and communication. The time frame expectations were great. "

"In general, everyone was very professional and through. I was pleased with the service. I got my car back in a very timely fashion. The repair was well done. I was pleased with the results and would recommend Marshall Auto Body."

"Everyone was very pleasant and professional. Marshall really stands out - their attention to detail and customer service is unlike any other body shop I have visited."

"Tim & Chris worked with me and kept me unformed on the repair progress - All very pleasant and helpful! I'm always pleased that the repair work comes out so perfect and that the staff is so helpful and friendly to work with."

"They were fabulous!! The whole crew does an amazing job!! The repair was repaired so well and delivered earlier than expected! So professional!"

"We had a small repair that was done early! Chris was very pleasant to deal with in person and on the phone. We have used Marshall Auto Body for numerous repairs. The staff is always pleasant and helpful and do a great job on our cars. We highly recommend them for auto body repair."

"The repair went great! Tim explained everything and kept me up to date throughout the process. Excellent job and my car looks like new!"

"The staff is polite and helpful and Marshall's did another beautiful beautiful repair - Thats why we go to them for any car repair we have."

"Outstanding!!!"

"Excellent service! Seamless repair delivered ahead of time. You exceeded my expectations in quality and timeless of service."

"Chris was pleasant, informed, and kept me alert to the progress & problems during the repair. The car looks great and we loved the cookies that were left in the car - Thanks!"

"Tim was wonderful, concerned, and kept me up-to-date on the entire repair progress. Marshall Auto Body was terrific to work with. A great customer service experience."

"Great experience with MAB. We have used you twice now and would recommend you to all our friends and family."

"Tim was a great help when I dropped off my car. He was clearly busy but made me feel important. He went the extra mile calling about my rental car too. My car was cleaned and washed when I got it back. The text messages status updates were informative."

"Tim made the process easy and everyone was very helpful. In 50 years of driving, I had never had to deal with accident damage. Thanks to everyone at Marshall's. My car looks great and the cookies were yummy!"

"My car looks great!!! Chris was very helpful and answered all my questions. Everyone was so nice that I dealt with at Marshall's."

"I was a bit skeptical because of the damage and was actually looking for another car while mine was being repaired. But after getting my car back I was so impressed with the repair that I will now be keeping it. Samantha and Kristen were very friendly and professional. Great Job!!! "

"I am extremely happy. My truck runs down the road beautifully. Very happy with the GMC face lift! Thank you!"

"Fantastic Service! Everyone at Marshall Auto Body was super - Thanks for delivering my car!"

"The repair work and staff were excellent and the communication was great! Feel free to use me as a reference, Lory G."

"Incredible service! Attentive to every detail. This was without doubt the best auto repair service I've ever had. Congratulations on such a well-run shop!"

"Very large repair - Tim kept me informed each step of the way. Everyone was so kind, courteous and respectful."

"Everyone at Marshall Auto Body was wonderful and my car looks beautiful - Thank you for repairing my baby!" :-)

"I am very satisfied with the whole repair process; from the estimate to completion. Chris was excellent to work with and explained the process well and was very professional."

"Marshall Auto Body did a fabulous job! They took the work and worry out of the process and at a great price. Tim was great to work with as was everyone there."

"I worked with Samantha who was prompt, courteous and a pleasure to work with. My repair was delayed, but the communication was excellent. I feel like my business is appreciated and the work is top notch!"

"Tim made the process easy and did his best to keep the cost of the repairs down and delivery on time."

"Everyone served me so very well. The work was excellent and they couldn't have made my car look better."

"I'm in the 'Process & Procedure' business and I really appreciated the professionalism and communication as to what was going to happen - Seamless! Everyone who helped with scheduling to the final delivery did a FANTASTIC JOB! "

"Marshall Auto Body sets the standard for customer service in auto repair from start to finish!"

"The repair process was easy and efficient. Thank you!"

"Everything went very well, from the initial estimate to finished product. All staff I had contact with were very friendly and professional. I have utilized Marshall Auto Body on several occasions and have always been pleased with the people and the repairs."

"Great Job! Car looks perfect and thank you for doing the pin stripe! Samantha was extremely polite and kept me very informed about every step of the way! Great Job!"

"Repairs were done in one day! Great staff, clean and organized shop that utilizes Solar Energy!"

"Tim is always very helpful and honest. Both ladies at the front desk are always kind. Perfect customer service every time - Thank you!"

"Top notch service - Keep it up!"

"Nice work, very prompt, courteous service. Chris kept me well informed through the process. Also, thank you for the use of the FREE rental car . . . I only wish you stayed open later in the evening!"

"The repair could have not been easier! Tim was great to work with - He always goes above and beyond my expectations!"

"Great job in all areas of the repair. Tim and the gals are very complete in their communication."

"Excellent repair. When we picked up our car it looked brand new! Tim was exceptional, friendly, knowledgeable and pleasant to deal with."

"This was my second visit to Marshall Auto Body for repair and I can not say enough about the quality and service I received. It is always top notch and I wouldn't go anywhere else."

"The follow up was consistent and very impressive. There was a bit of back and forth (with the insurance company) but the communication issue was not due to Marshall's. Tim and Chris were wonderful. The calls and texts were very helpful, and all questions were answered. I will never go anywhere else for auto body work."

"Marshall's provide superior customer service and does excellent work. I have used them three times and have never been disappointed."

"Everyone was very accommodating and they had great customer service. We were very satisfied with the work done and appreciated the great job of washing the inside and outside of the car."

"Everyone was great! Our vehicle was done in one day - Amazing! Thank you for for everything!"

"Everyone was great! They took the extra steps to get this done when the insurance company was non-responsive."

"The repair process was seamless. Everyone who helped get the repair done were helpful. The women at the front reception desk were wonderful. The repair was through and did not exceed the estimate. They even went so far as to fix a few problems that I was unaware of. Great Job!"

"Repairs were done ahead of time. Tim did a great job making sure the job was done on time and that I was happy with the repair work."

"Excellent service -- You were all great! Thx for everything!"

"Everyone is courteous and professional. Excellent service and repair work."

"Samantha was professional, knowledgeable and made the whole process for me easy and stress free."

"Great service from Chris and office staff. Also thanks to the crew in the shop for a great job on our car. Marshall was recommended to me ,and I am very satisfied with everything, time for me to do the same."

"We LOVE that you use Solar Power! Way to go!"

"Great job, guys! It's as though it never happened!"

"They kept me updated the entire time and were very friendly and customer oriented. The entire process was fantastic!"

"Fantastic Service - Thanks so much!"

"Our 2013 Acura RDX was hit in the parking lot, and a very honest person made a police report. Acura recommended Marshall, and although the estimate was a bit higher than another auto body shop I decided that the Acura recommendation meant a lot. The car was repaired perfectly. The entire car was cleaned, including the interior. The work was done below estimate, and was completed in 3 days, 5 days after receiving the estimate. The paint was cured, so no need to wait 30 days before going through a car wash. In all, excellent experience - they even left cookies on the passenger seat."

"Excellent Job - My car looks brand spanking new!!"

"My car was clean and the repair looked great. I was very pleased they left off the damaged front license plate from my truck. There was a back ordered part that pushed our the delivery date, but the truck was very clean and repaired satisfactorily in every way."

"The car looks and handles great! You would never know it was in an accident. Marshall Auto Body is awesome!"

"From top to bottom, Marshall's is a great organization to work with. Great service and great quality work. Everyone was great to work with and being open 'till 6PM was a real plus! Loved the cookies too!!"

"Everything went as promised. My auto was cleaned inside and out to very high standards. (Tell Max, "Well Done!") The damage to the rear lift gate was in a place with a lot of shapes, curves and tough angles. Samantha gave me very realistic expectations as to what he final result would look like. My expectations were exceeded, the repair was flawless. She is very professional and does an excellent job representing Marshall Auto Body. My experience having Marshall Auto Body do my repair work over the last 15 or more years has been very satisfactory. You have a way of making an unpleasant damage experience into an outstanding repair experience. I would recommend Marshall Auto Body with confidence.!"

"Samantha communicated with me every step of the way. I love using Marshall Auto Body - the repairs were completed in a timely manner and they take great care of your car before, during and after the repairs. Love the detailing done on the car as well as the sweet treats left on the front seat. They really care and go the extra mile to show that to their customers. Thank you!"

"After someone assaulted my car with theirs, Marshall Auto Body made it look brand new again. The detailing upon completion was nice. Everyone was amazing, courteous, and professional."

"Tim did a great job overall and made a few extra calls to get rental car I wanted! Everything went smooth with the insurance - Overall great repair. It looks better now than when I bought it!"

"Marshall's made everything easy. They kept me informed during the repair process. The car was returned in like-new condition!"

"I couldn't be more happy with the work that was done for me. Everyone went above and beyond my expectations."

"This is our 3rd visit to Marshall's and we have always been far more than satisfied with the work done."

"Was an exceptional experience. Marshall Auto Body was efficient, friendly and very professional in every way!!"

"The staff was great - Everyone was very nice. Everything was good. Also, I want to comment of the Free Calendar of Events you put in my car - That is really neat. Thank you!"

"There is no better place in 'Chicago Land' to have a Tesla repaired. Don't look anywhere else. All the staff were excellent!"

"Our car looked like a new van again and it even seems to handle on the road better than it did before the accident!"

"Awesome job! Repaired on time as promised. I will be a Marshall customer for life!"

"The people at Marshall's have always been kind and friendly. The service & repairs are excellent. I always recommend Marshall's to anyone needing auto repair."

"Everyone was very friendly and easy to work with. Thank you for the excellent, efficient service!"

"My car looked better than when I brought it in, and I don't mean the perfect repair. The inside had been thoroughly vacuumed, the floor mats cleaned, as well as all windows inside and out! WOW! I could not be happier with all aspects of the work and customer service. Thanks so much! I'd like to say I'll be back, but that means I'd have to do damage to my car again and don't want that, but if I do, I know just where to go. JB and Chris; thanks guys, GREAT JOB!"

"Everyone I dealt with was very professional. My first time dealing with an auto body repair facility was much better than anticipated!"

"My first service was great - My second service visit was awesome! Thank you for your great service!! - Wishing all continued success!"

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Marshall Auto Body

2014

Customer Reviews

"I make the trek to Waukesha from Chicago anytime I need any body work on my vehicles because I can count on Marshall's to always do a great job!"

"Everyone was wonderful and handled everything with the insurance company. Chris was always so pleasant and helpful. Wonderful communication throughout an easy process. Cookies were a nice touch."

"They were professional and helpful. Samantha was so good that you need to clone her! Nice job! I'm very happy with it."

"Chris was so helpful by keeping us posted on each procedure!! My car looks great and it was cleaned up beautifully. It looks like a brand new '98 Lincoln! Thank you so much!"

"Your staff was amazing every step of the way! They were always very prompt in returning my calls and taking care of my needs. The "other guy's" insurance company was being very difficult to contact and was very poor at returning phone calls. The staff at Marshall's made a HUGE effort to try and get my claim taken care of quickly. They know what they are doing! Kristin specifically had a huge impact on getting my claim taken care of. She continually stayed in contact with a particularly rude and evasive insurance agent and kept a positive attitude to take care of my needs."

"Your staff was amazing every step of the way! They were always very prompt in returning my calls and taking care of my needs. The "other guy's" insurance company was being very difficult to contact and was very poor at returning phone calls. The staff at Marshall's made a HUGE effort to try and get my claim taken care of quickly. They know what they are doing! Kristin specifically had a huge impact on getting my claim taken care of. She continually stayed in contact with a particularly rude and evasive insurance agent and kept a positive attitude to take care of my needs."

"Everyone was wonderful and the entire experience was simple, easy, and a delight. You kept my out of pocket costs low and kept the Insurance company from totaling the car. I can't thank you enough! You guys are the best. I'll be telling everyone that is looking for repair work to see you first. Tim was the best. He held fast to his estimate and kept me in the loop so I could stay on the insurance company. It was right before Christmas, and I was worried that the repair costs would cut into our budget. I couldn't afford to have the car totaled. and I couldn't afford a new car. They worked with me and my insurance company to keep the out of pocket costs down and saved my car and Christmas. Thanks!"

"Samantha was awesome to work with. Whoever cleaned my car did a fabulous job!!! Everything looks brand new. I wouldn't go anywhere else - I love Marshall Auto Body -- You did a great job on my car repair! Thank you all!"

"Great repair work! Timely, very professional, courteous and informative. Samantha was excellent at keeping me up to date on the repairs."

"I only trust Marshall's for our car repairs . . You're the BEST!"

"Samantha was very courteous and honest to work with! Marshall's repaired my car more than 10 years ago - it was such a good experience that when I needed repairs on my current vehicle, I did not hesitate to go back to Marshall Auto Body and I had another great experience. Thank you!"

"Marshall Auto Body does superb work - ALWAYS!"

"You did a very good repair and are very professional. We love you guys - Thanks!"

"Tim managed the process very well - Exceptionally well done."

"Samantha was helpful, knowledgeable and caring. She is an excellent asset to the business. I am very happy with my car repair. It looks great, was right on time and you were able to save me money on the work done. Best of all was the gift of chocolate chip cookies in my car upon delivery that made my day."

"Everyone went the extra mile with A+ Service and Workmanship!!"

"Samantha kept me informed on a regular basis about the repair progress of our car."

"This is the second time I've had my car repaired by Marshall Auto Body. As an insurance agent myself, I would highly recommend your services to my clients. My car looks great. I needed to rent a car too and that procedure went flawlessly."

"Everything was great. Estimating inspection, arranging my rental car for use when I dropped off my vehicle, communication during repair, and pick up all went smoothly. Everything was taken care of, including setting up and getting the rental car for me. That was great. I already mentioned the great service I received from Tim. Not only is the quality of your repair service the best, your great customer service makes the whole accident repair process bearable."

"This was an out of pocket repair and the pre-service recommendation was excellent!"

"Ryan was great to work with. Kept me notified about any changes, timeliness and had the car perfectly detailed for pick up. High quality work with a "No hassle" experience, delivered on time as promised. Thanks!"

"Samantha was very helpful and provided outstanding customer service!"

"Samantha was very competent and professional. You went above and beyond . . . Thanks!"

"Tim was as courteous as always. All staff I had contact with was polite and friendly."

"Perfect repair --- Better than new! Thank Chris for having the guys remove all the pine sap from the hood!"

"The owner, Aaron Marshall listened to my dismay --- I can not tell that there was a repair done to my truck and I am very impressed with the repair work done. Thank you very much --- I am Literally satisfied!"

"My sister is an insurance adjuster and I plan to share my great repair experience with her. My car looks beautiful and was done in half the estimated time."

"Overall I'm very impressed. Everything was great! I hit a deer with my 2014 Acura TL which I only had for 3 months and was able to drop it off that same day. Everyone was incredibly helpful and friendly. They kept me informed via email, text and phone which was great - I didn't have to wonder what was going on. And when it was all done (all looked INCREDIBLE), I even had cookies waiting for me in my car. I consider that a win-win! Marshall Auto Body knows how to treat customers and it pays off because not only will I make sure to come back, but I have already posted on Facebook and Instagram and told my friends and family about Marshall's. Great job and THANK YOU for fixing my baby!! It was so great to have her back today! Tim Patton really made my experience great. When I walked in, he instantly made me feel comfortable and confident that my car was in good hands. Marshall treated me great from the moment I first called, throughout the process, and to the end when I picked up my car - I felt like everyone had a hand out and was willing to help. I will absolutely recommend anyone and everyone I know to Marshall Auto Body."

"Aaron was very communicative and professional. The repair was pristine in every way."

"Samantha was very pleasant and answered all the questions I had when I called with repair questions. The repair and work looks good."

"Tim did a fantastic job. All his coordination and efforts were above and beyond. The repair was done professionally and better than I could have imagined."

"Excellent service, information and updates. The work was completed two days earlier than promised."

"Everyone was very pleasant and helpful. They made me feel comfortable with my choice. You did an exceptional job on the repairs from the accident and not only that, you went above and beyond by taking car of a couple of other nicks, dents and lighting problems for a small charge. Cleaning the inside and outside of my car was a treat. What a nice surprise that was. Thank you!"

"Tim is Great to work with ant the two women in the office are doubly Great!! I will always refer people to Marshall Auto Body. Nothing but great work and Great people ~ Thanks so much!"

"Chris was very helpful and kind. Thank you for making a difficult situation pleasant. Thank you for the cookies and the no-charge rental car.! :-)"

"Chris was very helpful and kind. Thank you for making a difficult situation pleasant. Thank you for the cookies and the no-charge rental car.! :-)"

"Excellent repair. Excellent staff. Everyone was just so very pleasant and personable."

"Very professional. The repair met and exceeded my expectations."

"You are great!! Tim, Samantha and Kristen were professional and thorough! Tim worked with me to keep within my budget though going through insurance for my repair. he came through all the way. I highly recommend Marshall Auto Body and will return again if needed!"

"All staff was pleasant and attentive. Outstanding service and repair job! I will definitely recommend you to family and friends."

"Both the estimator and the front desk persons were highly professional. I would not utilize any other body shop."

"Very pleasant staff. Tim was very courteous and explained the process clearly. I appreciate the free rental car. Everyone was professional and the facility was clean and well maintained ~ this built my confidence in Marshall's."

"Sam was great - so helpful with the Insurance Company. Got me a rental when I didn't think I would. The cookies were a great touch. Everyone was helpful from estimate to repairs to delivery. Great Place!"

"Tim was incredibly helpful and informative. Couldn't ask for a better staff. They did everything I asked at a very fair price. Most importantly, they did a professional repair job."

"Everyone was fantastic! Very professional, detailed and friendly. Great follow-up."

"Awesome place to work with - My truck looked great and so was the service. The staff was easy to work with too. - Wish I could have gotten a Super Duty Loaner!"

"Tim was very helpful and professional. He was very gracious in doing a touch-up and fixing a door molding that wasn't quite right. The repair was perfectly done and the car was very clean inside and out. The cookies were a nice touch too! Thanks for the good work and being so professional."

"Very pleasant encounter ~! Even topped off by box of cookies at pickup!"

"Tim did an outstanding job explaining the potential overages upfront since we did not use insurance for our repair. Our Yukon is a difficult color to match, and yet the paint job is like it was off the showroom floor!"

"The staff made the process smooth and provided great info from the insurance company. Tim was helpful along with everyone working in the office. My car looks great and the cookies on my seat were a yummy surprise. Thank you all for your hard work."

"Aaron was very helpful and actually saved me some money. My car looks brand new. The cookies were a nice touch ~ AAA+ service. Thank you!"

"Tim was outstanding to work with. He always kept me updated on the progress and took care of everything for me. The entire repair process was great. Everyone from reception to repair was knowledgeable and helpful. I'll definitely recommend your shop to everyone."

"Everyone involved was very helpful, polite and professional. Thank you!"

Michael Y. - 2010 CC
Brookfield, WI
07/31/2014 - 48430

"The front office crew was outstanding - Thank you guys! My van looks great. The repair exceeded my expectations. Love driving a clean, un-dented vehicle!"

Jim L. - 2007 Odyssey
North Prairie, WI
07/30/2014 - 48400

"I was very satisfied with the work done."

Gracie E. - 2005 Prius
Elm Grove, WI
07/23/2014 - 48325

"Everything was perfect ~ I am really impressed!"

Jeff B. - 2012 A-5
Milwaukee, WI
07/22/2014 - 48277

"Tim was very professional yet friendly in his approach to our car repair. We were updated and contacted concerning the progress of our car repair."

Beverly L. - 2008 Envoy
Oconomowoc, WI
07/21/2014 - 48300 / 48298

"Everyone was great ~ Very smooth process!!"

Diane B. - 2005 G30
Sussex, WI
07/18/2014 - 48265

"Samantha at the front desk is a very nice rep for your company - Great telephone manner and in person. This was my first accident in 63 years of driving. There was no stress and everything was explained and taken care of. Marshall's took care of me and did not treat me like an old Ding Bat!"

Audrey A. - 2000 Camry
Waukesha, WI
07/16/2014 - 48335

"Vince was very, very helpful and polite. Marshall's is wonderful ~ Very clean and neat. My car repair is perfect!"

Arelys M. - 2008 CX-9
Waukesha, WI
07/15/2014 - 48151

"Very helpful in the initial inspection and estimate process."

Karen P. - 2008 Pav4
Wind Lake, WI
07/15/2014 - 48208

"The friendliness of all the staff we dealt with was awesome! Out car looks like new and the interior cleaning and cookies were great. Thanks Much!"

Phillip & Barb H. - 2012 Camry
Brookfield, WI
07/14/2014 - 48261

"My car looks better than new in the repair area. Thank you Samantha for the leeway regarding the lost keys - Good communication skills."

Sherry E. - 2011 Camry
North Prairie, WI
07/10/2014 - 48236

"Perfect! Outstanding! Timely! Vince and Samantha were professional, through and accurate. Very, very nice repair. Better than perfect!"

Theodore P. - 2011 Avalon
Brookfield, WI
07/09/2014 - 48310

"The repair was excellent and well handled. Tim was (is) a professional all the way. I couldn't even find even a small issue. Perfect!!"

Patrick B. - 2011 Equinox
Waukesha, WI
07/09/2014 - 48121

"Vince and Samantha were great and both were very helpful! Great communication and great repair. I really appreciate the personal care and concern! Thank you!"

Kim B. - 2012 Corolla
Brookfield, WI
07/07/2014 - 48226

"The staff are very informative and kept me up-to-date on all info!! They are highly passionate about quality of repair and clean up of vehicle both inside and out. Thanks!!"

Barbara H. - 2005 Cobalt
North Prairie, WI
07/03/2014 - 48200

"Every member of your staff worked to make the process as easy as possible. You made dealing with the 'other drivers' insurance company easy. Everyone that I had contact with was great. Your customer service is something that every member of your team is focused on delivering. It's as though it never happened - Nice job!"

Vicki H. - 2013 MDX
Waukesha, WI
07/03/2014 - 48221

Vince was very engaging and respectful. He delivered outstanding customer service!! Outstanding service and quality repair during a time we needed it. We have used Marshall for many repairs and will continue in the future."

Scott & Cindie J. - 2006 TL
Waukesha, WI
06/28/2014 - 48216

"Everyone was very professional. Our van hasn't looked this good since we bought it! Your cookies are awesome!"

Bill & Andrea L. - 2008 Odyssey
Waukesha, WI
06/26/2014 - 48142

"Very satisfied with the service at Marshall's. They go out of their way to accommodate everyone."

Jon L. - 2014 Town & Country
New Berlin, WI
06/25/2014 - 48158

"Tim did a nice job of communicating everything. Always an easy and convenient experience."

PJ - 2011 328i
Waukesha, WI
06/18/2014 - 48095

"A perfect job as before, everything looks great. Thank you."

Scott G. - 2004 Range Rover
Waukesha, WI
06/17/2014 - 48109

"The repair looks great - Good job to everyone. Tim was very helpful and easy to work with as well as Jeff."

Tony S. - 2012 Silverado
Sussex, WI
06/11/2014 - 48117

"Everyone in your operation is extremely friendly, professional and knowledgeable. My difficult situation was made simple and painless by your staff. So happy I chose Marshall's to do my repairs."

David C. - 2002 330CIC
Lannon, WI
06/06/2014 - 48065

"Outstanding customer service. Everyone was pleasant and professional."

Steve W. - 2014 TL
West Bend, WI
06/06/2014 - 48052

"My TXS looks fantastic! The front end looks brand new and Tim made the repair process seamless. I only wish that that you had taken the car to the dealer for the recall we discussed."

John S. - 2008 TSX
Wauwatosa, WI
06/03/2014 - 47984

"The employees at Marshall Auto Body were very friendly and went above and beyond to assist us in every way possible. Samantha was very instrumental in helping us file a claim with our insurance co that was separate from the original claim that we were there for. She was very professional but very easy going at the same time. She made the whole process go very smoothly and went way out of her way to help us. The whole staff at Marshall Auto Body are the best. They were so friendly and went out of their way to accommodate their customers. When we received the car back, the inside was actually cleaner than when we took it in. I couldn't believe they actually vacuumed our trunk. They even noticed that our headlights were a bit dim and polished the lenses for us so they would be brighter! The cookies were a nice surprise. Will definitely recommend Marshall Auto Body."

Carol H. - 2003 Corolla
Greenfield, WI
05/27/2014 - 47997

"Not on time due to parts delay, but everything was handled easily - I am very happy with the repair."

Zach F. - 2007 Cooper
Pewaukee, WI
05/23/2014 - 47985

"Everyone I came in contact with was excellent to work with. I will definitely use Marshall Auto Body in the future."

Harry M. - 2011 MDX
Waukesha, WI
05/23/2014 - 47978

"Everyone was great! From the estimate to completion, everything was fully explained and done on time. I am very happy."

David L. - 2014 Equinox
Waukesha, WI
05/12/2014 - 47883

"Everyone was great. Tim was really easy to work with. My car wasn't finished when promised, but I have no problem with that - because you weren't happy with the color matching. I was glad that you take such pride in your work."

Andrew P. - 2007 TL
Milwaukee, WI
05/07/2014 - 47848

"Professionally done repair. Paint matched perfectly and the work was completed as promised - Very satisfied."

Ken G. - 2011 Sonata
Waukesha, WI
04/21/2014 - 47791

"Your entire staff was courteous and respectful!"

Deborah V. - 2002 Maxima
Weatherford, TX
04/18/2014 - 47709

"Vince was very helpful and straight with me. My repair was delayed by one day because a part was needed, but when the part came in they finished promptly. I have already recommended Marshall Auto Body to a friend."

Adam G. - 2009 MDX
Menomonee Falls, WI
04/11/2014 - 47728

"Vince was very helpful, very friendly, made everything happen as planned. Everything was planned and communications were excellent. I was very satisfied with the work and would definitely recommend Marshall's for excellence."

H.K. - 2010 Camry
Wauwatosa, WI
04/09/2014 - 47646

"I am so happy that I went with Tesla Motors recommended repair shop. My car looks like new and I have no worries it would turn out right."

Michael G. - 2013 Model S
Mequon, WI
04/08/2014 - 47674

"Great experience, if I need repairs, I'll be back here based on the treatment I received. Everyone was helpful and pleasant."

Robert B. - 2002 Jetta
Waukesha, WI
04/08/2014 - 47693

"Everyone was very attentive and professional - great staff! The repair work is perfect and my car was actually done the same day I dropped off - pleasant surprise."

Vera P. - 2012 RAV4
Milwaukee, WI
03/31/2014 - 47627

"I'm always happy with Marshall's personnel and service. Thank you!"

Katheryn E. - 2006 MDX
Sussex, WI
03/28/2014 - 47688

"I am very happy with the service and results."

Michael M. - 2011 Outlander
Waukesha, WI
03/21/2014 - 47463

"Fabulous job! Quick, easy, friendly and very clean. Everything don as promised with very little inconvenience."

Erin & Brad Z. - 2014 Cherokee
Waukesha, WI
03/13/2014 - 47493

"Thank you to Scott Marshall for every courtesy extended and to Tim Patton who is an excellent person. The repair was flawless - You cant tell there ever was a problem."

Mike S. - 2010 RDX
New Berlin, WI
03/10/2014 - 47547

"My repair was done on time and in a timely manner. I would come back again and will recommend Marshall Auto Body to anyone needing a collision repair!"

Kayla W. - 2007 Yaris
Dousman, WI
03/07/2014 - 47386

" My car looks brand new! I couldn't believe it. Vince was wonderful and the cookies were an awesome surprise. Thanks Marshall's"

Christina R. - 2008 CRV
Brookfield, WI
03/07/2014 - 47396

"From the estimator to all the office personnel, everybody was highly professional. With the bumper repair-preformed, this car could have been put on the new car show room floor, and would have stood out."

Dale C. - 2011 TL
Wauwatosa, WI
03/14/2014 - 47481

"Very professional and helpful during the process. Everything looks as good as new."

Dave & Roz R. - 2013 Azera
Franklin, WI
02/28/2014 - 47363

"All were friendly and professional - Very impressive. Perfect repair in every way."

Clifford G. - 2008 Escape
Muskego, WI
02/27/2014 - 47371

"Thank you Tim for your usual great handling of my repair, for keeping me informed and saving me money."

Paul R. - 2013 Panamera
Elm Grove, WI
02/27/2014 - 47406

"Looks good and I like that Marshall backs up their work."

Mike M. - 2006 Commander
Dousman, WI
02/24/2014 - 47270

"This was my 4th time for repairs. I keep on coming back for the great job that you do."

Carol R. - 2011 4Runner
New Berlin, WI
02/21/2014 - 47345

"All staff was very pleasant. We are pleased with Marshall's service and repairs. They are very meticulous about their work - I highly recommend them."

Richard B. - 2003 Park Avenue
Waukesha, WI
02/19/2014 - 47333

"The whole process was pleasant - Great Job and looks fantastic!"

Jackie M. - 2012 Tiguan
Milwaukee, WI
02/18/2014 - 47347

"All of your staff was most helpful. Wonderful repair! My car has not looked so good in a long time!!"

Joan H. - 1999 Taurus
Brookfield, WI
02/15/2014 - 47207

"Very well done. Made all the repairs very professionally. All the staff are very experienced and pleasant to talk to."

Nanojoy N. - 2008 CX9
New Berlin, WI
02/14/2014 - 47327

"A painless process because of Vince and Marshall's!"

Kathryn F. - 2008 Versa
Hartland, WI
02/14/2014 - 47311

"My car looks better than new!!"

Gerald F. - 2011 Sonata
Brookfield, WI
02/13/2014 - 47245

"They did a great job. Everyone was friendly. Good job on the repair work. I was impressed compared to other body shops in the area."

Tom K. - 2010 Genesis
Shorewood, WI
02/11/2014 - 47262

"Everyone was helpful and kind and all the details of the repair were handled great. Always great service. I refuse to go anywhere else."

Katherine S. - 2014 Cruze
Waukesha, WI
02/11/2014 - 47297

"Everyone did an awesome job! Unfortunately, with 4 teenage drivers, we have used your service several times - Always with an excellent result and experience."

Chris E. - 2005 MDX
Brookfield, WI
02/11/2014 - 47287

"Vince did a fantastic job with everything. Very pleasant and easy to deal with. They did a great job on the repair and the car looks as good as new."

Dave O. - 2000 Grand Prix
Brookfield, WI
02/08/2014 - 47120

"Great Service! They took care of me from start to finish. Everything was the best from first day to last. I could not have asked for better service."

Leonard L. - 2004 Grand AM
Waukesha, WI
02/05/2014 - 47258

"Great experience - All concerns were taken care of immediately - Very helpful and efficient."

Michael & Karen H. - 2009 F150
Mukwonago, WI
02/03/2014 - 46779

"Everyone is very pleasant and nice to deal with. There were some parts problems, but it was a busy winter season. Vince was great to work with and my car looks like new."

Cindy C. - 2004 RX
Brookfield, WI
01/24/2014 - 47016

"Very, very pleased! Wonderful experience attributable to fine work all around. Thanks!"

Dale & Joan S. - 2012 Town & Country
Wauwatosa, WI
01/23/2014 - 47156

"Marshall's handled it all - They're great!! Tim and Samantha kept me updated and explained the process well. Great job - as always! Thanks again!"

Katrina H. - 2004 Civic
Wauwatosa, WI
01/21/2014 - 47096

"We had to come to your business a few times now and I wouldn't go anywhere else. Reasonable prices and excellent work."

John K. - 2007 Mustang
Waukesha, WI
01/20/2014 - 47180

"Excellent work with each visit that I have had. Marshall is the only company I would ever use for auto body repairs!"

Mary W. - 2012 Town & Country
Pewaukee, WI
01/17/2014 - 47134

"I am a returning customer and will definitely be back - You simplify every aspect of the repair process."

Diana K. - 2013 Corolla
Wauwatosa, WI
01/16/2014 - 47033

"The staff made everything go super smooth. Vince and Samantha were very helpful and pleasant to work with. My car looks great -- Like new!!"

Janessa H. - 2007 M35X
Ixonia, WI
01/16/2014 - 47113

"Marshall Auto Body, Thanks for working with my insurance company to make the repair process completely painless - My truck looks amazing! Everyone we encountered was very helpful and pleasant to work with."

Philip P. - 2004 Dakota
Waukesha, WI
01/15/2014 - 47094

"It was a pleasure working with Tim. The repair was very good. We were very pleased. The communication on the progress of repairs was excellent. It seems like all staff enjoy their work. I would absolutely recommend you guys!"

Israel & Dora A. - 2013 RDX
Milwaukee, WI
01/15/2014 - 47076

"Great experience! Your interface with the insurance company was excellent."

Fred A. - 2004 TL
Whitewater, WI
01/09/2014 - 46925

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Marshall Auto Body

2013

Customer Reviews

"Everyone was friendly and helpful - Exceptional customer service! My car looked like new when I picked it up."

Kathryn K. - 2003 Avalon
Brookfield, WI
12/30/2013 - 47071

"Everyone was great that I talked to. KUDOS on a great environment!"

Sherry M. - 2012 TL
Delafield, WI
12/30/2013 - 46969

"They are great and are very nice and very courteous! I had a wonderful experience. I had and I use and I will always go to Marshall's. Thank you for the great work done!"

Michael T. - 2006 S60
Brookfield, WI
12/30/2013 - 46948

"Vince and everyone very pleasant to work with - Good job! Repair was done to perfection as always."

Jennifer P. - 2010 Altima
Milwaukee, WI
12/26/2013 - 46954

"Thank you for the outstanding service your organization provided in the process of repairing our Corolla. It was beyond expectations. It included:

- Your receptionist, Samantha, assisting on a windy, rainy day in removing a 30 to 40 pound, large container garbage bags of old clothing from the car.

- Close cooperation with American Family in reaching a quick decision on repair vs. totaling the car.

- Our insurance did not include renting a vehicle. Marshall loaned us a vehicle free of charge. It was a relief to Mrs Q. to have her car available while I took care of necessary demands with the car you provided. She is recovering form an illness and could drive if a sudden family or health priority occurred.

- Vince, and other staff kept us up to date on progress with the repair. It was completed in a surprisingly short time.

- When the repaired vehicle was presented to me my immediate thought was that years of wear and tear had been peeled off. It was rejuvenated. The repaired area was professional and equal to what one would expect of a new vehicle. Unexpected items that were attended to included extensive detailing inside and out with touch-up of small paint chipped areas, polishing of the exterior, topping off fluids and more. And most important, the car runs smooth as ever! This was a very positive experience. We plan to go out of our way to recommend Marshall Auto Body to anyone in need of your type of service."

John Q. - 2004 Corolla
Pewaukee, WI
12/11/2013 - 46792

"Vince was very helpful and professional . . . also accommodating. My bumper needed to be fixed, they replaced it and did an awesome job!"

Chris L. - 2011 CRV
Waukesha, WI
12/11/2013 - 46904

"Everyone was great! Very happy with all aspects of the repair: Evaluation, scheduling and completion."

Structure Werks - 2011 Tundra
Brookfield, WI
12/05/2013 - 46881

"Everyone was wonderful - Professional, polite and attentive!"

Patrick S. - 2013 Rogue
New Berlin, WI
12/05/2013 - 46824

"Your company has always done a great job and helped out in several repair jobs! We always come to you! Everything was handled beautifully with the insurance company and Tim did a great job and told me what to expect. He met and exceeded that expectation! Way to go MAB!!! I would recommend Marshall Autobody to anyone. You have done a great job over and over and I appreciated the dependability, helpfulness and great work! Thank you!"

Erica H. - 2013 Sorento
New Berlin, WI
12/03/2013 - 46726/46622

"Everyone was exceptionally helpful and professional to work with. The repairs were done much quicker than I thought and everything looks great!! I wouldn't hesitate to come back or recommend your shop. Good job - Great service!"

Don R. - 2004 XLR
Brookfield, WI
12/03/2013 - 46857

"The repair took quite a bit longer than originally predicted. They were all very helpful and professional. Like no other auto repair service I have worked with - So professional and accommodating. The clean car and cookies are a very nice and appreciated touch!!"

Leslie K. - 2009 G5
Big Bend, WI
11/26/2013 - 46763

"Love the easy drop-off and pick-up of the rental car - They made the situation painless for me."

Patrick G. - 2006 Trailblazer
Lisbon, WI
11/23/2013 - 46766

"Everyone there were great -- Very professional and polite. I am very impresses with the service and attention I received. I liked Abra OK, but you guys are a step ahead. I am very much satisfied with the repairs to my car."

Nancy L. - 2012 RX350
Brookfield, WI
11/21/2013 - 46743

"Best service I ever received with my vehicle."

Brandi B. - 2008 RDX
Wind Lake, WI
11/18/2013 - 46757

"Tim was extremely pleasant and courteous to us. A pleasure to work with. I love Marshall Auto Body!"

Mark B. - 2011 RDX
Waukesha, WI
11/15/2013 - 46691

"Everyone was extremely helpful and informative - I was impressed!! My car looks great - Almost like new!"

Wilma H. - 2006 Impala
Pewaukee, WI
11/08/2013 - 46665

"Best shop in town -- I send everyone I can to Marshall Auto Body."

Jim P. - 2013 Yukon
Pewaukee, WI
11/06/2013 - 46670

"Outstanding quality! Paint matches perfectly. No evidence of the repair."

William G. - 2008 TL
New Berlin, WI
11/04/2013 - 46611

"Vince was a great help to me during the process of the repair on my car. I am very pleased with the work that was done."

Carol M. - 2013 Lacrosse
Elm Grove, WI
11/01/1 - 46617

"Tim was very informative and prompt. The process was easy and the work was done professionally!"

Harold and Vicki S. - 2011 Elantra
Waukesha, WI
10/31/2013 - 46654

"You did a beautiful repair job and I am more than satisfied. Also, everyone was very polite and helpful."

Andrew N. - 2000 Monte Carlo
Lisbon, WI
10/30/2013 - 46640

"Your staff is extremely helpful and efficient even during the busiest times. Everything looks great. Thanks!"

Phillip P. - 2008 XB
Appleton, WI
10/25/2013 - 46681

"Vince made the whole process very easy for me and the car is awesome. My car looks amazing -- Thanks so much!"

Cindy G. - 2006 Mustang
Waukesha, WI
10/24/2013 - 46539

"All in all everything was handled very professionally. You were recommend by Mraz Automotive."

Jeff R. - 2007 Land Rover
Milwaukee, WI
10/22/2013 - 46580

"Everyone was friendly and helpful. My car looks perfect. I am very pleased with the repairs made to my car."

Debra M. - 2011 Escape
Menomonee Falls, WI
10/14/2013 - 46541

"Everyone was great! I called Tesla in Chicago to tell them you guys did a great job!"

Christopher A. - 2013 Model S
Milwaukee, WI
10/11/2013 - 46542

"Everyone there were equally polite, friendly, helpful and knowledgeable. Very professional repair - Hassle free and the staff was easy to talk to and accommodating."

Ethel C. - 2007 Freestyle
Waukesha, WI
10/11/2013 - 46501

"The techs did outstanding work. Beautiful work and timely repair. Special touches such as interior and exterior cleaning, chocolate chip cookies and touch-up paint were unexpected and welcome. Thanks to all!!"

Joe & Pat M. - 2004 Sebring
Waukesha, WI
10/02/2013 - 46512

"Excellent! Everyone is exceptional in every way! Beautiful repair!"

Colleen M. - 2005 Aviator
Oconomowoc, WI
09/30/2013 - 46072

"This is the second time I've utilized Marshall Auto Body for damage repairs. They are absolutely the best people and organization! The staff were professional courteous and very pleasant."

Carl B. - 2006 Highlander
Brookfield, WI
09/27/2013 - 46414

"Honest, thoughtful personnel. Minimized costs when possible. Good communication."

Melina M. - 2010 Enclave
Brookfield, WI
09/24/2013 - 46441

"The customer services was Spectacular. These people are very talented and professional. I am extremely happy with how my car looks and runs. I highly recommend this company. Marshall Auto Body has earned my trust. Thank you Ravenswood (Nick) for the recommendation. I was impressed with how Marshall Auto body communicated with our Insurance (Progressive, especially Kevin) company. They made this painless. I am glad that I have Progressive Insurance, they were also awesome. Thanks for working exceptionally with my Insurance Company. Marshall Auto Body has great hours which makes it very convenient for their customers. Samantha and Vince, "THANK YOU VERY MUCH!!!" for all that you both did to make this process easier than it could've been. My Husband and I are glad that we had the opportunity to work with you both. This company truly puts their customers first!! Marshall Auto body took care of everything from; the car rental to communicating with the insurance company and making all repairs to my car. I am an extremely satisfied customer who highly recommends Marshall Auto Body."

Lavinia P. - 2006 Accord
Milwaukee, WI
09/19/2013 - 46410

"Tim, Samantha and Ryan were incredibly nice & helpful. Marshall's did a fantastic job on the repair and repainting of my car. I highly recommend their services."

Amy G. - 2005 Town & Country
Menomonee Falls, WI
09/19/2013 - 46374

"Samantha and Tim were outstanding and super organized! Absolutely impressed without of This World' customer service! Commendable!"

Scott K. - 2007 Murano
Brookfield, WI
09/19/2013 - 46389

"Car looks great and was done a week ahead of time - Thank you! Everyone at Marshall's was wonderful to work with too."

Toni V. - 2009 LX
West Allis, WI
09/19/2013 - 46388

"The staff at is awesome! They were so caring and kind! What a great team to work with! They did a great job on the repair and I would highly recommend their services!!"

Sandy T. - 2009 IS250
Elm Grove, WI
09/18/2013 - 46399

"Vince and Tim were very informative and helpful in explaining what would be repaired and what repairs were completed. Car was delivered in like new condition. Marshall does an awesome job and the staff is always friendly and helpful. Will definitely recommend!"

Sarah B. - 2010 TSX
Waukesha, WI
09/12/2013 - 46207

" The staff at Marshall was excellent. They were friendly, courteous and very professional. Aaron especially went out of his way to provide top notch service and you don't find that much these days. I wouldn't go anywhere else in the future. He took a step above and beyond and showed me and my husband that he cared. Thanks again!"

Julie F. - 2013 Odyssey
Hartland, WI
08/23/2013 - 46221

"Vince did a great job. It was so helpful to be text'd as to the progress of the repair. I always knew what was happening."

Alyssa F. - 2009 Matrix
Brookfield, WI
08/22/2013 - 46220

"I would recommend Marshall to everyone. They did everything possible to make it convenient for me, including a free rental car! Hopefully I wont be back :D!
Thanks for a job well done - Diane."

Diane M. - 2012 RDX
Hartford, WI
08/20/2013 - 46206

"We have used Marshall Auto Body for over 20 years and don't think you could find anyone better. If there is a perfect auto body - It's name is Marshall!"

Richard G. - 2010 Edge
Menomonee Falls, WI
08/15/2013 - 46167

"Looks like New! Very, very satisfied in every way!"

Ron B. - 2012 Sonata
Waukesha, WI
08/15/2013 - 46208

"Great Jon as usual! We have never been disappointed in your work or staff."

Carrol & Howard F. - 2010 Focus
Brookfield, WI
08/13/2013 - 46181

"All staff members were extremely courteous and made the entire experience seamless. Wonderful workmanship, prompt communications and professionalism to the 'T'. Keep up the good work.
All in all, a delightful customer experience."

Harsha R. - 2010 Mustang
Waukesha, WI
08/13/2013 - 46174

"Tim was the main person I talked with and he was very helpful. The repairs look excellent. I only wish the mileage looked as good as the repairs."

Ruth T. - 2000 SL1
Mukwonago, WI
08/12/2013 - 46161

"Exceptional service; went beyond what was expected. Thanks for everything; your staff is exceptional in all ways!!!"

Name Withheld
Grafton, WI
08/06/2013 - 46124

"Vince took great care of us from the beginning being fully prepared when we dropped off the car. He kept us updated on the repair process and worked direct with our insurance company to correct a mistake on their claim processing. The cars finish looked like new when complete and was spotless when we picked it up. -Thanks!"

David B. - 2010 TSX
Franklin, WI
08/03/2013 - 46148

"This is my second repair at MAB. As always, satisfied with the repair. My MDX was done on time and the repairs look great. Courteous staff too; It was great working with Tim again. I could not recommend more."

Richard S. - 2011 MDX
Elm Grove, WI
08/01/2013 - 46095

"First Class organization. You can feel the quality the minute you walk in the door, from everyone there. You are treated as if your vehicle is the most important vehicle there, both my experiences at Marshall were for vehicles that have over 100,000 miles. Thanks again !!!"

"We came in for our vehicle estimate, pics took, documented etc. Had to go on a trip with the vehicle prior to repairs, taped our tail light assembly to get us on the road, while things were coordinated with insurance company. The other party too was a Marshall certified insurance company partner. You rented a car for us, had it at the shop for us when we dropped off our vehicle for repairs, totally convenient. No "dickering" with Adjusters. I knew I would be treated fairly, as well as the other party's insurance company. I was unavailable, but knew Vince from a previous claim, had my wife ask for him, we briefly talked on the phone, and he took it from there. My wife handled the entire transaction from repair, to rental car, to pickup. Flawless! I was proud of my wife for taking care of this 100%, but knew we were in good, honest, trusting hands at Marshall."

"The car was delivered as promised, text messages and emails were sent throughout the process, notifying us of the progress. The repair is immaculate. I am extremely happy with the professional job Marshall has done. My vehicle repairs look brand new. Things are coordinated fantastic, you take the worry out of a "hassle situation", that being fixing a car "wreck". My vehicle was spotless clean, outside and in (which I didn't expect), including a paint touch-up kit, and cookies left behind. Unbelievable ! Vince was FANTASTIC, so was Samantha ! Thank you both and the whole crew at Marshall. I know there were others there that serviced our vehicle."

Dave H. - 2005 Trailblazer
New Berlin, WI
07/31/2013 - 46104

"The quality of your work met our expectations."

Don & Jane C. - 2009 TL
Menomonee Falls, WI
07/30/2013 - 46079

"Everyone was very well versed and explained the process well! Vince was informative regarding the whole process. The car looks like new. A job very well done."

Carole A. - 2004 TL
Brookfield, WI
07/30/2013 - 46055

"Vince was very good at explaining the claims and work process. My vehicle looks like the damage was never there - We'll see if the quality work holds up over time."

Petro J. - 2009 Accord
Milwaukee, WI
07/27/2013 - 46023

"The staff at MAB made for an easy process. Both Tim and Samantha were very courteous and helpful. My Venza looks like new!! The cookies and touch-up paint were both appreciated!"

Neil D. - 2011 Venza
Brookfield, WI
07/26/2013 - 46048

"Tim was GREAT!! Your shop is the absolute BEST!!"

James F. - 2012 Lacrosse
Brookfield, WI
07/24/2013 - 46062

"Tim is always great to work with! Great job as always! Thanks, Brian."

Brian H. - 2011 Q7
Chicago, IL
07/16/2013 - 46011

"Our car looks new again! We are very pleased with the work done and all staff members were a pleasure to deal with."

Joseph H. - 2012 Impreza
Jackson, WI
07/15/2013 - 45935

"Areas on the van that were damaged look better than new. Vince handled the whole process very professionally. We appreciate the through cleaning as a bonus!"

Pro Equipment - 2008 Town & Country
Waukesha, WI
07/12/2013 - 45951

"Everyone who helped me in the office and on the phone were polite and knowledgeable!! My car was beautiful - - So clean! It was vacuumed and the tires were dressed! Perfect!!

Robert R. - 2012 Accord
Brookfield, WI
07/12/2013 - 45997

"The entire staff was great! It is always a pleasure to deal with Marshall Auto Body. Great job and was done on time. Car was clean in and out! Scott-Thank you for giving my son and I a ride in your new Tesla Model S.

Conrad & Denise S. - 2003 TL
Waukesha, WI
07/11/2013 - 45989

"Excellent job! Car was spotless inside and out!"

Gene O. - 2011 ES350
Delafield, WI
07/10/2013 - 45954

"The cargo van looks good and Samantha did a great job with communication!"

Electrical Concepts - 2001 G30
Waukesha, WI
07/10/2013 - 45949

"Smooth and painless start to finish - Thanks!!!"

Daniel T. - 2010 Sequoia
Waukesha, WI
07/08/2013 - 45934

"Tim kept me informed on my cars status and delivered on time! Great job as usual - Thank you!"

Tim N. - 2011 G37X
Greenfield, WI
07/08/2013 - 45827

"Everyone @ Marshall's is awesome! I always recommend Marshall's - Love your work - My car looks great!"

Leticia G. - 2010 3
Waukesha, WI
07/03/2013 - 45902

"Vince was extremely helpful throughout the entire process. Everyone at Marshall's were extremely helpful. They provided my car back in mint condition. It was ready earlier than expected, which was appreciated!"

Nicole A. - 2012 Focus
Milwaukee, WI
06/28/2013 - 45873

"Simply put, they cared more about my car than I did. True professionals!"

Lawrence O. - 2011 MDX
Waukesha, WI
06/28/2013 - 45881

"Tim and Samantha = A1! Super experience - Would definitely recommend!"

Sandra B. - 2007 Tucson
Brookfield, WI
06/25/2013 - 45877

Everyone was friendly, courteous and helpful. Excellent repair! Looks like a new car and it's a 2001. Thank you for doing a great job!"

Setsuke K. - 2001 Intrigue
Muskego, WI
06/24/2013 - 45865

" Amazing customer service. Made the situation easy for me. The car drives better than before the accident. Thanks for the wheel alignment."

Steve B. - 2011 Fusion
Delafield, WI
06/22/2013 0- 45836

"Tim was very patient and helpful. My repair was handled efficiently and professionally!"

Brandon Z. - 2005 TL
Milwaukee, WI
06/21/2013 - 45766

"Thank you for fixing my CRV for me so quickly and skillfully! It looks as good as new and I appreciate your proficiency."

Ashley W. - 1998 CRV
Brookfield, WI
06/07/2013 -45780

"They were wonderful and helpful. Terrific coordination between AAA Insurance and The shop. My car was delivered earlier than promised. Both Vince and Samantha were courteous and helpful - Very understanding. Even though originally I was not planning to check the progress on the website, I used it later when I had my Repair Order number."

Shirley E. - 2009 Sienna
Waukesha, WI
06/04/2013 - 45729

"Samantha, Vince and Tim are great. All are friendly, courteous and professional. They all expressed thanks for the job. Even though I am diabetic, I loved the cookies. Great workmanship and the Trailblazer was a lot cleaner than when I dropped it off. Thanks for the fine detailing."

Dennis N. - 2005 Trailblazer
Pewaukee, WI
05/31/2013 - 45714

"Everyone was great! From the initial phone call to when I picked up the car, every person at MAB was professional and the repairs were outstanding."

Patricia G. - 2001 Grand Cherokee
Pewaukee, WI
05/31/2013 - 45678

"Great place, great people that do as they say. My Jeep looks good as new!"

Kristina W. - 1997 Wrangler
Juneau, WI
05/31/2013 - 45697

"Even though this was a somewhat minor repair, you treated me as an important customer and kept me informed! Tim is very knowledgeable and efficient. He makes the process easy. Thanks"

Emily & George L. - 2013 RX350
Waukesha, WI
05/21/2013 - 45551

"The staff were fabulous and they handled everything with our insurance very well and prompt. We would highly recommend Marshall Auto Body for their promptness and professionalism with regard to all aspects of auto body repair!"

Brian & Sue S. - 2010 MDX
Brookfield, WI
05/16/2013 - 45599

"My third repair with Marshall's - Great Job!"

Mindas S. - 2003 MDX
Elm Grove, WI
05/11/2013 - 45596

"I am so glad that I chose you guys for my repair. You were awesome during this stressful time and really did a great job on the repair."

Gigi B. - 2008 Trailblazer
Hartland, WI
05/10/2013 - 45403

"Everyone was wonderful. We are very happy with our experience and would go back again. Thanks for under promising and over delivering! Much appreciated!

Curt & Becky M.- 2006 RAM
Waukesha, WI
05/10/2013 - 45613

"My car looks wonderful - Just like when I bought it. Everyone of the staff was courteous and very accommodating."

Darlene O. - 2013 CRV
Sussex, WI
05/10/2013 - 45511

"Everyone was so helpful and very polite - The work looks perfect and I couldn't be happier :) Thank you!"

Laura K. - 2006 MDX
Brookfield, WI
05/09/2013 - 45575

"Everyone was extremely helpful. I had no hassles and everything with the insurance was excellent. Tim really did a great job making sure my insurance requirements met my car needs and he kept me informed during the repair process. You should all be very proud about the service you provide! Professional, knowledgeable and excellent customer service! What more do you need!"

Mary P. - 2012 RAV4
Milwaukee, WI
05/06/2013 - 45478

"I'm very pleased with the entire experience. Thanks for making a bad situation into a positive result. Great Job!"

Fredrick M. - 2010 MKZ
Pewaukee, WI
05/03/2013 - 45525

"Great customer service, friendly staff and very clean shop."

Joseph W. 2011 Terrain
Brookfield, WI
05/02/2013 - 45530

"Everyone was great - VERY professional!"

Michael H. - 2012 TL
Elkhorn, WI
05/02/2013 - 45441

"We have used Marshall Auto Body for many years and always feel we can depend on 'Above & Beyond' service to get things to where we want the, - Great Job!"

Mary P. - 2011 Sienna
Pewaukee, WI
04/30/2013-45515

"The car looks like new! They did a great job and were ahead of schedule."

Steve C. - 2007 RAV4
Waukesha, WI
04/29/2013 - 45508

"I liked the aspect that I could get repair updates via text messaging! Very cool way to keep your clients updated."

Joseph W. - 2012 Beetle
Brookfield, WI
04/27/2013 - 45520

"We have dealt with Vince, Tim and Samantha - All have been great and service oriented. Only problem was the panel covering the window up-down buttons had a broken clip and had to be replaced. Tim handled it quickly."

Jim B. - 2013 Edge
Waukesha, WI
04/26/2013 - 45475

"Excellent customer care. I have had work done at Marshall's in the past and they have always handled the repairs with top-notch results!"

Sherry L. - 2004 530I
Waukesha, WI
04/26/2013 - 45489

"Vince and Samantha went out of their way to accommodate us. Very impressed with the exceptional customer service and job very well done."

Rosemary D. - 2004 Grand Cherokee
Franklin, WI
04/25/2013 - 45405

"Overall, I am very satisfied with staff and repairs done. I would recommend your business to others."

Judy S. - 2010 Highlander
Menomonee Falls, WI
04/19/2013 - 45439

"Everything was very good!"

Stanka P. - 2012 Civic
Sussex, WI
04/19/2013 - 45448

"Everything was done perfectly. I couldn't have asked for a better experience. Marshall's handled everything from start to finish including the rental. Samantha was very friendly and kept me up to date during the whole repair process."

Maria D. - 2012 Sedona
Milwaukee, WI
04/16/2013 - 45381

"With all the car damage I had from the accident plus extra dent repairs, they made my Hyundai Tiburon look like brand new. A big thank you!"

Janice D. - 2008 Tiburon
Milwaukee, WI
04/13/2013 - 45302

"Vince was very helpful and knowledgeable. I like the lifetime guarantee and accommodation you gave."

Richard W. - 2008 Altima
Big Bend, WI
04/12/2013 - 45436

"Your staff did a great job as usual. Always Great Work! (. . . and look forward to the cookies :-)"

Bill B. - 2004 G30
Hartland, WI
04/12/2013 - 45340

"Marshall Auto Body made a bad experience turn out fine. The people, service and quality of repairs are exceptional."

Monica H. - 2012 MDX
Oconomowoc, WI
04/09/2013 - 45344

"Tim was very helpful in every stage of the process and did a great job educating me on the repairs. Great website and customer service focus."

Pratik P. - 2013 MDX
Milwaukee, WI
04/09/2013 - 45341/45371

"I had no worries about anything. Marshall's made it simple for me and helped with the insurance company. Everyone I came into contact with were wonderful. I could not have asked for more. When my car was repaired, I drove away feeling like I was in a brand new vehicle. The cookies were a nice touch. Thank you for the touch-up paint too!"

Barbara B. - 2009 Frontier
Waukesha, WI
04/09/2013 - 45338

"This was the second time at Marshall Auto Body in such a short time frame. When the accident happened, I felt at ease knowing that I had a great place to come back to for repair. Thanks for being so wonderful!"

Mireya G. - 2010 Sentra
Waukesha, WI
04/09/2013 - 45354

"Appreciated the continued communication during the repair process - - called three times during the repair with updates."

Adam D. - 2012 Prius
Waukesha, WI
04/02/2013 - 45339

"Marshall's did what they said they would do in the time they said it would be done! Quickly and professionally!"

Loretta N. - 2005 Accord
Waukesha, WI
03/30/2013 - 45328

"Great Job! Super Warranty! We will highly recommend!"

Rod B. - 2012 Explorer
Pewaukee, WI
03/29/2013 - 45257

"Great Job Again! Thank you!"

Jeff & Patti M. - 2012 Explorer
Waukesha, WI
03/29/2013 - 45307

"Very friendly, no-nonsense, to-the-point service."

Havilah F. - 2010 RDX
Brookfield, WI
03/29/2013 - 45323

"Tim was excellent to work with. He explained everything to me and is the best. Great job! Everything was great!"

Hugh N. - 2012 Camry
Brookfield, WI
03/28/2013 - 45326

"Marshall's went above and beyond expectations. Not only did I get a great repair, my car was washed and they left cookies in the front seat. Little things like that go a long way."

Matt K. - 2001 Jetta
Brookfield, WI
03/28/2013 - 45294

"My Mariner was delivered early and everyone did a great job . . . you still need a coffee pot in the waiting area."

Chris G. - 2008 Mariner
Milwaukee, WI
03/27/2013 - 45300

"Everyone went above and beyond! The staff at Marshall Auto Body could conduct classes on Customer Service! Not only was everything handled professionally, but my car was washed and vacuumed. The cookies and touch-up paint were awesome!"

Cathy G. - 2010 Mariner
New Berlin, WI
03/11/2013 - 45114

"Well pleased with the services provided. If I need repair work done in the future, I would return even without the cookies. Good Job-Well Done, Thanks again."

Richard G. - 2011 TL
Mequon, WI
03/01/2013 - 45128

"The repair was completely hassle free from start to finish. I was notified of the progress and gave me complete confidence and peace of mind."

Charles M. - 2011 MDX
Brookfield, WI
02/28/2013 - 44978

"The whole repair process was VERY professional and efficient from the estimate to the delivery of my vehicle. I liked that I could take care of my insurance deductible there. I also appreciated the arrangement of the rental car. The rental car was there when I dropped off my vehicle. It was one less thing for me to worry about. Mr. Vince provided EXCELLENT customer service. Thanks for the cookies and the touch up paint :)"

Mireya G. - 2008 MDX
Waukesha, WI
02/28/2013 - 45129

"Marshall auto body was very accommodating to the repair of my car and excellent customer service."

Daniel K. - 2002 Civic
Waukesha, WI
02/21/2013 - 45105

"Marshall's is Ultimate professionalism! I have never dealt with a more professional and talented shop that has their customer as the number one concern. They have a fantastic business model and the extra customer service is outstanding! Hope to crash more to continue using Marshall's." :-)

Scott D. - 2005 PT Cruiser
Waukesha, WI
02/05/2013 - 45062

"The staff was very courteous and helpful and everything worked simple with State Farm. Tim was able to help with picking up my car and I loved the phone updates - Very exceptional service. My car looks and drives as good as new. Thank you!"

Cathy L. - 2011 MDX
Oconomowoc, WI
01/31/2013 - 44938

"Thank you for a complementary rental car - Everyone at Marshall's was great - The car looks great too!"

Thomas B. - 2012 Cruze
Sussex, WI
01/31/2013 - 44952

"Nice Work! Wish we didn't have to see each other so often. Not my fault, but definitely my preference!"

Donna W. - 2005 Elantra
Wauwatosa, WI
01/30/2013 - 44958

"You guys are true pros and a real class act! I could not have asked for better treatment. I originally had just stopped in for an estimate, but you quickly convinced me that you were a company that I wanted to do business with. During and immediately after my first visit, you took care of all the details with the insurance company and made all the arrangements for a rental car, which was waiting for me at your shop when I dropped off my car the following day. This saved me a lot of time and worry, and made the entire process very smooth and convenient. I am also extremely impressed with the exceptional quality of your work. The repairs were expertly and beautifully done. I was very pleasantly surprised that you also provided the additional courtesy of polishing and buffing the entire car . . . my '98 Honda hasn't looked this good in at least 10 years! And the cookies left in the car were a very nice final touch. I chose your shop on the recommendation of a co-worker. I will definitely spread the good word to others. A satisfied customer is always the best advertisement! Thank you for taking care of all the details of setting up the claim with the insurance company and getting all the work authorized. This saved me a lot of time, effort, and anxiety. Also, your hours are very convenient, especially for customers who want to drop off or pick up a car before or after work. Five thumbs up!"

David V. - 1998 Honda
Brown Deer, WI
01/25/2013 - 44767

"Best of the Best! My vehicle looks great! I'm very happy with the whole experience and results!"

Roger P. - 2008 Mariner
Wauwatosa, WI
01/18/2013 - 44876

"Vince and Samantha were great! Both showed excellent professionalism and were very courteous. My car come back cleaner than expected. Well done!"

Brian H. - 2004 Civic
Waukesha, WI
01/16/2013 - 44892

"Excellent method of repair. Highly satisfied with my entire experience at MAB. Samantha and Tim were friendly and professional - Excellent company reps. - Thank you!"

Georgeanne W. - 1998 Town & Country
Pewaukee, WI
01/15/2013 - 44932

"Tim was very helpful and easy to work with! Marshall Auto Body is an exceptional company. The staff was superior in workmanship, and professional to work with!"

Michael H. - 2002 Ranger
Brookfield, WI
01/10/2013 - 44832

"Marshall's was an absolute pleasure to work with. From Drop-off to pickup, my experience was excellent. I was kept updated throughout the process. I could not have been happier.

Daniel W. - 2007 RDX
Delafield, WI
01/08/2013 - 44744

"Everyone on staff was friendly, knowledgeable and helpful. Outstanding work!! Thank you!"

Jack M. - 2007 TL
Milwaukee, WI
01/04/2013 - 44827

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Marshall Auto Body

2012

Customer Reviews

"I am 110% Happy! Great repair, full explanations of completed work."

Steve S. - 2012 Grand Caravan
Wauwatosa, WI
12/24/2012 - 44704

"Everything about the repair was done beautifully on our Acura. Thank you very much."

Jacquelyn & Edward H. - 2001 CL
Milwaukee, WI
12/24/2012 - 447378

"Excellent shop. Very professional! Thank you for the loaner and the cookies were a nice touch."

Adam S. - 2006 Five Hundred
Waukesha, WI
12/17/2012 - 44608

"Vince did a sound explanation of what would be done. Very pleased with your staff. They knew what was needed and kept me very informed. I will use your services when needed again."

Alan B. - 2005 F150
Elm Grove, WI
12/14/2012 - 44686

"Vince handled everything in a professional way since beginning the process The car looked brand new when I picked up. The entire flow from start to finish was excellent."

Danny B. - 2010 Rogue
Waterford, WI
12/10/2012 - 44631

"Excellent place to do business with from front office to thickenings. They always do an awesome job! Tim does a great job from start to finish! He keeps you informed throughout the repair - The whole staff does a fantastic job! Our '90 Mustang's rear quarter tail light was damaged. Parts were hard to find, but they found the needed parts. Our car looked in show room condition when we picked it up. We were very pleased with the results!!"

Sue & Con W. - 1990 Mustang GT
Brookfield, WI
11/30/2012 - 44068

"I mainly dealt with Tim and he was very helpful. The repair looked great. The car was so clean and shinny it looked like new. I was very pleased with the repair."

Linda D. - 2005 La Crosse
Pewaukee, WI
11/30/2012 - 44545

"Most pleasant, competent, timely experience. I'd recommend them to anyone!"

Constance L. - 2011 Equinox
Brookfield, WI
11/14/2012 - 44553

"Vince kept us completely informed about our vehicles and answered questions,. A pleasure to work with. Vehicle was repaired in a timely and excellent manor. We would be happy to be a reference."

Harvey B. - 2012 Grand Caravan
Brookfield, WI
11/14/2012 - 44555

"I was extremely pleased with the service, as well as the condition of the car after the repair. Thank you for clean condition of my van!!"

Eileen W. - 2007 Grand Caravan
Brookfield, WI
11/13/2012

"Vince was so great and helpful. I am impressed with the work done on my car. My car looks brand new."

Rose J. - 2004 Cavalier
Waukesha, WI
11/12/2012 - 44487

"For many years, founder Scott Marshall has always had the reputation of being one of the best auto painters in the Greater Milwaukee Area. I'm happy to see that Scott was able to pass on his skills to others at Marshall Auto Body as Scott has moved into "Emeritus" status at the business. I had a relatively minor passenger door repair on a BMW. My car has a very intense dark metallic blue paint color that I would think would be a difficult paint job to blend. When I picked up the car, the painting and blending was absolutely flawless. Although only the passenger side was worked on, the whole car looked like it had been buffed and waxed. I'm not exactly sure what they did, but the car looked great. My advice is to take the old junkers to MAACO, but if you want your car to come back looking pristine, take it to Marshall Auto Body."

Neil S. - 2007 328XI AWD
Menomonee Falls, WI
11/02/2012 - 44498

"Vince and Samantha were great in handling my car repair and getting it done right. Very professional in their work. My car looks great, as if it never happened! I thank you all very much for everything!"

David J. - 2004 Audi
New Berlin, WI
10/31/2012 - 44429

"Everything went smoothly. Everybody that we came in contact with were very nice and helpful- Our car looks beautiful!"

Gary & Barb D. - 2006 RX400
Waukesha, WI
10/31/2012 - 44372

"Tim took the time to call me himself with an update on my car. Very appreciated. The repair was done in a timely manner and the car looked brand new. The repair was beautifully done and the cookies were a nice touch."

Dale B. - 2007 Fusion
Waukesha, WI
10/26/2012 - 44444

"Excellent service as always! We really appreciated you going 'above & beyond' by buffing out a few scratches at no charge. We recommend you every chance we get."

Dolores P. - 1998 Intrepid
Greenfield, WI
10/24/2012 - 44389

"Vince explained how the repairs would be completed very clearly and made us very confident in leaving our car at Marshall's."

Patricia & Ward W. - 2009 Impreza
Sussex, WI
10/22/2012 - 44400

" I have always been pleased with Marshall's work. Very professional."

Jackie H. - 2000 CRV
Sullivan, WI
10/22/2012 - 44416

"Marshall's did a wonderful job! Amazing customer service, great work, wonderful job!"

Anna F. - 2006 Town & Country
Hartland, WI
10/23/2012 - 44359

"Staff was courteous and efficient. There was an unexpected delay and I was offered a free loaner vehicle and then they delivered my car to my house. Great Service! I am very pleased, Thank you!"

Mike B. - 2007 Corolla
Pewaukee, WI
10/19/2012 - 44405

"Vince took time to carefully look over what deeded to be done - went out twice to double check what needed to be done. Also, the receptionist is friendly, helpful and professional. The repair done was beyond what we thought they could've done. We already have recommended Marshall Auto Body and will continue to recommend them."

Kathy & David K. - 2005 Town & Country
Waukesha, WI
10/17/2012 - 44421

"Very satisfied! Exceeded my expectations in every way!"

Mary M. - 2007 TSX
New Berlin, WI
10/17/2012 - 44335

"Very professional! Everything was perfect and my car was ready ahead of time. Everyone was helpful, friendly and courteous. The shop was very clean and my experience was perfect in every way - I was impressed!"

Karen D. - 2007 Camry
Sussex, WI
10/15/2012 - 44363

"The estimate was very quick and after the repair, my car looks like new and I can't even tell where the repair was. Everyone was very helpful, polite. Thank you!!"

Lisa K. - 2009 Enclave
New Berlin, WI
10/10/2012 - 44373

"All around professional people. Also they took the time to help with our remote control entry. Thanks so much!"

Anna & Steve B. - 2010 Prius
Waukesha, WI
10/09/2012 - 44282

"Very satisfied with all aspects of the repairs. Professional, courteous and all as represented."

Bob G. - 2004 TL
Cary, NC
10/08/2012 - 44165

" Tim was a great person to work with and he keeps you informed. Keep up the good work. Great job on the repair."

David S. - 2006 Mustang
New Berlin, WI
10/05/2012 - 44403

"The service was executed with such professionalism and commitment that left me in awe. The workmanship was outstanding . . . everything was simply exceptional. It was a pleasure to work with Ryan and the entire team."

Allen T. - 2006 Liberty
Delafield, WI
09/28/2012 - 44176

"Erica and Vince were very helpful and they did everything as promised. Your organization is very professional and they did an outstanding job on my ford truck just as they did on my Pontiac Firebird in the past."

Phillip H. - 2008 F150
Waukesha, WI
09/26/2012 - 44284

"Marshall's kept the cost down and did a professional great job. Tim was informative and considerate. He made my experience a pleasant one."

David L. - 2003 Camry
Waukesha, WI
09/25/2012 - 44221

"You all are excellent! Tell your ream - Nice Job! Thanks for addressing the little things and making this painless again!

Michael L. - 2003 350Z
Whitefish Bay, WI
09/25/2012 - 44209

Tim was wonderful in keeping me informed and treating me with great importance. Fantastic staff!! Excellent service. My car looks brand new! Thank you!"

John R. - 2011 Sienna
Wauwatosa, WI
09/21/2012 - 44179

"From the very first phone call, to picking up my beautifully restored car, Samantha and Vince were fantastic! The repair was extremely detailed and meticulous. Vince goes the extra mile to make sure we are satisfied - Very professional and all around nice guy!"

Lori C. - 2000 Prelude
Ixonia, WI
09/18/2012 - 44183

"I want to let Marshall and the public know that my experience was outstanding!! I felt your company focus on customer service is very transparent, staff got back to me in a timely manner. Samantha and Vince were terrific, friendly, willing to educate . . . They both were friendly, on top of things, were very honest and clear in their communication. The work with the insurance company was seamless and I felt all communication with them was timely and clear. There was a delay that Marshall had nothing to do with - The issue was clearly explained to me and I felt I knew what was going on with the car repairs. I wish all customer businesses could be this professional and transparent!"

Kim B. - 2011 CRV
Waukesha, WI
09/18/2012 - 44106

"Great service. Tim goes out of his way to get the part at the best price - Thanks!"

Charles L. - 2001 S500
Waukesha, WI
09/18/2012 - 44220

"My Integra looks beautiful again! My complements to the technicians, who is my opinion are true artists. Awesome results!"

Lori C. - 1999 Integra
Milwaukee, WI
09/14/2012 - 44121

"Everyone at Marshall's was very pleasant. Thank you to Tim and Jeff for all of your great help! (They had great hours too)."

Tony & Angie S. - 2006 Galant
Sussex, WI
09/14/2012 - 44178

"Very professional, helpful and reliable. They kept me informed and worked seemliness with my insurance company. My vehicle is better than ever!"

Pam O. - 2001 330CI
Brookfield, WI
09/14/2012 - 44130

"Everyone was great! Excellent work, excellent service, excellent people!"

Mike B. - 2003 Tahoe
Waukesha, WI
09/14/2012 - 44230

"I will continue to recommend Marshall Auto Body to my friends. I was very happy with my repairs."

Debbie G. - 2010 Murano
New Berlin, WI
"08/31/2012 - 44137

"On time, complete through repair. Treated me and other customers well. I would recommend Marshall's to anyone needing repairs."

Robert M. - 2010 Cobalt
Pewaukee, WI
08/31/2010 - 44032

"Competent and knowledgeable staff and service. I did return on 9/10 for follow-up review of workmanship and Vince along with the technicians were right on top of it and the issue got resolved."

Beverly M. - 2012 MDX
Slinger, WI
08/30/2012 - 44133

"I have used you in the past when you were located on 92nd Street in West Allis. Even now when you are further from my home I will travel because of your service and quality of work. You guys are awesome from the phone calls, e-mail, great customer service to the fantastic repair. Thanks a bunch!"

Ann & Mike B. - 2002 ES300
Milwaukee, WI
08/29/2012 - 44018

"Everyone I had contact with was terrific and made me feel very comfortable! Outstanding quality of service and workmanship. It was my first experience with Marshall's and I will not hesitate to make referrals to them."

Mike F. - 2006 325I
New Berlin, WI
08/23/2012 - 44086

"Marshall Auto Body took care of everything - Excellent service and staff! All staff was pleasant and helpful and very service orientated. Top quality work. Highly skilled job, perfect repairs done on time."

Tom K. - 2010 Corolla
Glendale, WI
08/20/2012 - 43765

"Went above and beyond the original estimate. Did a great paint job."

Mike & Joyce W. - 2004 Eclipse
Brookfield, WI
08/20/2012 - 44010

"The entire staff is very professional, helpful and courteous. This is our 3rd repair at Marshall's and I would not consider another facility."

Rhonda & Michael Z. - 2010 Equinox
Pewaukee, WI
08/15/2012 - 43999

"Erica, Samantha and Nick did an outstanding job! When a part came in damaged, the problem was resolved without delay. I am very happy!"

Shawna H. - 2008 Taurus
Brookfield, WI
08/15/2012 - 44025

"Quick, professional staff with zero defects. You've got my vote and recommendations."

Thomas C. - 2012 Sonata
Waukesha, WI
08/10/2012 - 43976

"This was an unusual case of of us being out of town with on insurance agents or insurance company doing business in Wisconsin. This was confusing to everyone. Vince was incredibly patient during the process and the communication with us was outstanding. Everything turned out great!"

Doris S. - 2000 Sable
Wellsburg, IA
08/08/2012 - 43847

"Everyone was most helpful! Quite honestly, it was one of the BEST Customer Service experiences of my life. Great Work - Great Service!!"

Bruce M. - 2010 TL
Milwaukee, WI
08/03/2012 - 43844

"Vince was very helpful in keeping me informed. The repair was done perfectly! The cleaning and detailing was much appreciated and the cookies that were left on the seat were a pleasant surprise. Marshall Auto Body is like the Midwest Express of auto repair!!

Virginia E. - 2001 Cruze
Waukesha, WI
08/03/2012 - 43943

"Tim did a great job of managing my repair project. Correct analysis and estimate of repairs and was able to bring in under estimate."

Paul R. - 2007 911
Elm Grove, WI
08/03/2012 - 43918

"Great Job! My car looks awesome. Vince was great and very helpful."

Ann M. - 2004 Mazda
Pewaukee, WI
08/02/2012 - 43927

"Tim was great to deal with. The body shop did an excellent job on my truck. Very professional and easy to deal with. A stress free service from all staff. Thanks, Jim."

James V. - 2004 Yukon
Brookfield, WI
07/31/2012 - 43905

"Vince was great to work with. Any questions, anything we needed he said, "I'll take card of" and he did. The car looks great!"

Frank & Kristine T. - 2009 Accord
Mukwonago, WI
07/20/2012 - 43807

"Great job - Great service - Great People!
Unfortunately we have to keep coming back - "Dings" - But you are the BES!"

Lynn & Kurt S. - 2009 G37X AWD
Pewaukee, WI
07/13/2012 - 43785

"Tim Patton did a great job in estimating and deploying the repair. Great overall experience."

Bill V. - 2011 Taurus
Hartland, WI
07/09/2012 - 43715

"Marshall Auto Body repaired my car and it looks terrific.  They did it quickly to save me rental car costs and cost effectively.  We discussed my situation and they had many suggestions for making the car look like brand new, without running up a huge tab.  They were professional and obviously new their business well.  They arranged to have a rental car for me to pick up when I dropped off my car, minimizing the hassle for me.  Tim was especially sensitive to my needs and offered excellent advice on getting the job done right.  I am not sure that they are the cheapest place, but just talking with Tim made me want Marshall to do my body work.  I couldn't be happier and have recommended them to my family members."

Jim L. - 2012 Avenger
Walnut Creek, CA
07/03/2012 - 43759

"I couldn't have asked for more. Everything was done as asked for and better. Everyone there is wonderful. Great Job!!

Doris K. - 2008 Impala
Waukesha, WI
06/29/2012 - 43650

"Excellent service and my auto repair was perfect."

Karen L. - 2008 TL
Waukesha, WI
06/29/2012 - 43758/42584

"I am a long time customer. MAB does top notch work, has great service and people to work with."

Scott S. - 1999 G15
West Allis, WI
06/20/2012 - 43566

"Your staff could not do any better, that's why I keep coming back. The repair looks like it came right off the show room floor."

Kurt Z. - 2008 Ranger
Waukesha, WI
06/20/2012 - 43603

"A perfect job efficiently done on time. Friendly and well run business. Vince was very helpful and so was American Family Insurance."

Betty K. - 2003 Corolla
Brookfield, WI
06/13/2012 - 43600

"All points of contact were professional and pleasant. They made the best of a bad situation. My car looks like new and I feel comfortable driving it. Thanks for the great work!"

Shannon O. - 2011 AWD
Oconomowoc, WI
06/13/2012 - 43547

"Just wanted to drop you a line regarding my recent experience with Marshall AB. Our 2008 Tahoe was crunched in the front and back resulting from an accident caused by an inattentive semi driver. We were referred to Marshall AB by the initial independent insurance adjuster involved with our claim. That was fortunate, as it turned out to be very good advice. Tim, of your staff, was very professional on my initial telephone call with him. His level of service, commitment and general knowledge made the repair experience go as smoothly as possible. Tim's interface with the insurance company was invaluable and greatly appreciated. His updates and follow-through throughout the process were exceptional. We could not have asked for more, and are very glad he is the guy who picked up the phone when we called, although, by what I observed while in the office a few times as we progressed, the rest of your staff appear to be very sharp and professional as well.

Long story short...
A+ Tim - "Top Notch"
A+ Vehicle Repairs - "Good as new"
A+ Shop/Office Appearance - Clean/professional

As I told Tim, I hope its not for quite a while, but I know where I will return when body work is needed in the future. I will also not hesitate to refer anyone to Marshal AB for service. Thanks to Tim and your staff for getting us "back on the road!"

Dean L. - 2008 Tahoe
Pewaukee, WI
06/12/2012 - 43568

"Each person on your staff that worked with me was great! My car was delivered before quoted and the repair is beautiful - great attention paid to the details!"

Betty B. - 2007 Sonata
Brookfield, WI
06/08/2012 - 43602

"Marshall Auto Body took care of everything! I was in good hands and so was my car."

Shannon W. - 2006 A4
Mukwonago, WI
05/30/2012 - 43413

"Always a very good experience(s) w/ Marshall."

Andrew S. - 2010 CR-V
New Berlin, WI
05/29/2012 - 43508

"Tim was the BEST!! A real asset to your company. My car looks like new. Returned cleaner than when it went in. Couldn't be more satisfied."

Richard G. - 2003 CR-V
Brookfield, WI
05/25/2012 - 43406

"Josh took care of other damage not related to the accident - Now my bumper also looks brand new! It's the extra touch done by Marshall's that I keep coming back to them. I know the job is done correctly."

Hildagard B. - 2001 Avalon
New Berlin, WI
05/22/2012 - 43366

"Having had a previous (awful & difficult) experience with M@&#%r Collision, I would HIGHLY RECOMMEND people to use Marshall's instead!"

Wagner Woodwork, Inc. - 2011 Sierra
Sussex, WI
05/21/2012 - 43450

"Repair done well and in a timely manner. I have referred several friends and they were also pleased."

Dorothy H. - 2002 Sierra
New Berlin, WI
05/18/2012 - 43417

"Vince did a great job setting me us and getting me on my way. Marshall's did a super job on my sons car. They were the only place that gave me a secure feeling about their work."

Barbara & Allen P. - 2007 300C
Pewaukee, WI
05/17/2012 - 43470

"Both Tim and Samantha went our of their way to be friendly and helpful. As someone that has worked on cars for over 20 years and done my own body work, this is the kind of shop that I feel comfortable taking my car to. I would gladly recommend Marshall Auto Body."

Rick S. - 2008 TL
New Berlin, WI
05/15/2012 - 43381

"Paint matches perfectly - looks great!"

Janis K. - 2010 Accord
Eagle, WI
05/14/2012 - 43344

"Everyone was extremely nice. Both Tim and Vince went over the repairs before and after the job. I would definitely recommend Marshall Auto Body."

Bill & Julie B. - 2007 Corolla
Brookfield, WI
05/11/2012 - 43375

"Vince, Ryan - All involved treated me as if I was the most important customer. Tom notch customer service. Excellent attention to detail beyond my expectations. No questions where I will have all my repairs done - MARSHALL'S!"

Steve K. - 2003 DeVille
Waukesha, WI
05/11/2012 - 43392

"Tim and office staff kept me in the loop the whole time. Repair went very smooth. The repairs look great. Excellent workmanship. Thank you to everyone, I'm very pleased."

Ron K. - 2005 F250
Hales Corners, WI
05/17/2012 - 43385

"Vince and Samantha were great on communication throughout the process. Marshall is the only Auto Body shop I use because of the good work and friendly people. Keep it up!"

Shawn M. - 2005 Durango
Oconomowoc, WI
05/07/2012 - 43332

"Service was excellent. Great work. Everything we talked about prior to the work was completed as promised and in a timely manner."

Jared H. - 2007 TL
Franklin, WI
04/30/2012 - 43342

"Fantastic repair job! Cannot tell where the damage had been. extra attention to clean car was appreciated! The entire staff that I had contact with were extremely courteous and helpful."

Charles K. - 2007 Grand Prix
Nashotah, WI
04/30/2012 - 43353

"Marshall's is #1 ~ We have used them before and have recommended them to others. They are a first class operation. Our Lexus was so clean when we picked up. The tires were dressed and it looks great!"

Lavonne G. - 2011 RX350
Waukesha, WI
04/12/2012 - 43215

"This was my first time using Marshall's and I wouldn't have been more pleased with their service and work on my vehicle. Great Job!"

Rochelle C. - 2008 RDX
New Berlin, WI
04/09/2012 - 42955

"The staff was perfect! Marshall's went above and beyond to help with a few extras that I would have gone to the dealer for! A First- Class operation and extremely helpful. They made the entire process easy and completely stress free. I am completely satisfied with Marshall's and I will recommend you to all my friends. Thank you!"

Bridget H. - 2007 Avalon
Oconomowoc, WI
04/05/2012 - 43153

"A deep scratch on a new $50K vehicle is sort of devastating. Tim and Marshall reversed time and made the vehicle new again. Tim was fantastic! Mature, professional and caring. Thanks!"

Lawrence O. - 2011 MDX
Waukesha, WI
04/05/2012 - 43214

"Tim was extremely helpful to make sure my needs were met. Also excellent communication during the repair process. I am very satisfied with the friendly service and the repair!"

Mary C. - 2008 RAVA4
Wauwatosa, WI
04/03/2012 - 43194

"Good job on my repairs and thanks for touching up the small scratch marks. All three associates that I talked to were polite and accommodating."

Richard H. - 2009 TL
Elm Grove, WI
03/30/2012 - 43190

"As always, had a great experience. The work is excellent and the price quite fair. Vince is a great asset; knowledgeable, caring, kind and fair."

Jim C. - 2004 TL
Brookfield, WI
03/28/2012 - 43139

"Totally satisfied! Everyone did an outstanding job. If repairs are ever needed - Will return, Thank you!"

Robert H. - 2008 Pilot
Waukesha, WI
03/27/2012 - 43185

"Seamless Transaction. Quality repairs done on time! No fuss -No bother! Marshall's is the place!
Tim, Vince Ryan and Erica were superb and professional! "

Jay & Colleen W. - 2002 Acadia
Brookfield, WI
03/23/2012 - 43117

"Everyone was extremely helpful and wonderful that worked with us!! I would absolutely recommend Marshall Auto Body."

David B. - 2006 Solara
Eagle, WI
03/23/2012 - 421376/43201

"Vince was wonderful! Everything was done in a timely fashion. Vince took care of everything and made the process extremely easy and straight forward at every step. Thank you! By far the best body shop we have worked with. Attention to detail was stellar from the work to the cookies left on our seat when done. Tough-up paint was also a great touch!"

Erin M. - 2008 RDX
Milwaukee, WI
03/21/2012 - 43036

"Everyone was wonderful! Job well done as usual. Thank you sop much for being so accommodating with my schedule."

Jamie C. - 2005 Santa Fe
Waukesha, WI
03/21/2012 - 43129

"The whole process was pretty easy - just took one phone call. As always, Tim took one phone call and got the ball rolling. The staff was excellent, friendly and courteous. Nobody likes it when their vehicle needs repair but it is nice to know you can mane one phone call and things will be under way! I go to Marshall Auto Body because I go with what I know! Great service that exceeds expectations and the know how to get it done in a timely manner! They even went above and beyond by fixing my gas tank cover that was bent. I always always recommend Marshall Auto Body to all my friends and family. Keep up the GREAT WORK!"

Kelly M. - 2004 Altima
Sussex, WI
03/21/2012 - 43112

"Car looks great! Thank you for going above and beyond and taking care of the extra dents."

Carolyn W. - 2007 Accord
Pewaukee, WI
03/19/2012 - 43097

"Tim is always helpful and does a great job. I'm very happy with the service. The repairs turned out great - Your employees do an awesome job. Keep it up! (Repeat customer - unfortunately)."

Con & Sue W. - 2000 F-350
Brookfield, WI
03/16/2012 - 42997

"Everyone did a great job keeping me informed."

Judi P. - 2005 Accord
New Berlin, WI
03/12/2012 - 43025

"Everyone was great to work with - My car is like new!"

Richard F. - 2009 RL
Greendale, WI
03/07/02012 - 42985

"All staff members are not only friendly, but very helpful! No one wants to deal with car repairs because of an accident but if you have to deal with this, Marshall's is the place to go!"

Steve F. - 2010 Corolla
Brookfield, WI
03/02/2012 - 43007

"They made everything easy to understand and made the process go smoothly. I will recommend you highly - Very clean and professional office & courteous staff"This is the 2nd car I had repaired at Marshall's. Very personal and friendly staff. A lot of attention to detail. Excellent job of getting vehicle in and out (ahead of schedule)!"

Andy W. - 2002 IS300
Mukwonago, WI
02/27/2012 - 42941

"Great Craftsmanship - Met Deadlines - Exceeded Expectations!

Vincent K. - 2011 Pilot
Milwaukee, WI
02/27/2012 - 42949

"The staff is fantastic! Everything with my insurance company was handled great! Once again, Tim was awesome in helping with my repair. He is a great asset; knowledgeable and personable. I let American Family know how great Marshall's customer service and repairs are. Fantastic job!"

Casey & Cari P. - 2004 Focus
West Allis, WI
02/22/2012 - 42942

"Everyone we encountered was very nice and helpful. We appreciate the advice you provided."

Yanny M. - 2006 Escape
New Berlin, WI
02/20/2012 - 42920

"Everything from my first appointment to when I picked up my car to take home was amazing. The whole process is #1 Customer Service!"

Sheri T. - 2010 TL
Wind Lake, WI
02/17/2012 - 42900

"Everyone I worked with was professional, pleasant and very helpful. The attention to detail and follow through on service was great!"

Scott W. - 2004 Sienna
Pewaukee, WI
02/17/2012 - 42788

"The whole process from my first appointment to when I picked my my car to take home was amazing. Number one in customer service . . . Thank you!"

Sheri T. - 2010 TL
Wind Lake, WI
02/17/2012 - 42900

"Vince was very good at communicating with me - Great employee. You guys did an awesome job. as always!"

Tom S. - 2009 Accord
Brookfield, WI
02/08/2012 - 42783

"Marshall Auto Body is #1 in my book, whether your repair is a small ding or you need major work following an accident. Always excellent, prompt and pleasant to deal with. Tim is professional, knowledgeable and prompt. Samantha is pleasant, helpful and friendly."

Merdey H. - 2011 Camry
Wales, WI
02/07/2012 - 42912

"My car looks better than when I bought it! Special thanks to Tim, Ryan & Samantha and for finishing my repair early."

Margaret N. - 2009 TSX
Pewaukee, WI
02/06/2012 - 42845

"Everyone did a great job keeping me informed and were very friendly. The repair was completed a day late, but I received constant communication pro actively and knew why it was delayed by a day."

Kevin M. - 2008 MKZ
West Milwaukee, WI
02/06/2012 - 42847

"I was treated like a queen. They did an excellent job and the repair went fast. They explained everything so I could understand. Tim and Samantha are worth their weight in gold."

Dolores K. - 1998 Venture
Waukesha, WI
02/06/2012 - 42861

"Everything was great - Also such a very clean facility and operation. Vince was very nice and left me with nothing to worry about."

Bob D. - 2012 650CIC
Brookfield, WI
02/06/2012 - 42864

"Very good service - Everything was just great! Great staff - Everyone was wonderful. Our repair was done professionally, in a timely manner even though they were very busy at the time of the repair. We are very pleased with the work!"

Steve & Christine V. - 2006 DTS
Genesee Depot, WI
01/31/2012 - 42764

"Marshall Auto Body always has prompt and professional service. Great personnel who take pride in their work. Good prices - Excellent care!!

Donna R. - 2009 Patriot
Pewaukee, WI
01/31/2012 - 42790

"All staff members were friendly and helpful. Vince was great and handled everything. Thanks. My old car looks great!"

Brad F. - 1998 Camry LE
New Berlin, WI
01/23/2012 - 42712

"100% of your staff delivered beyond my expectations."

AJ A. - 2007 Camry
Brookfield, WI
01/20/2012 - 42663

"The staff did very well!! Tim was most helpful and very courteous. My Highlander looks perfect to me."

Donald K. - 2010 Highlander
Pewaukee, WI
01/16/2012 - 42573

"Vince was wonderful to work with - explained everything. Truly professional auto body shop. If I need another repair, I'd go back to them. Everything was great! "

Brenda M. - 2010 Outback
West Allis, WI
01/13/2012 - 42690

"I never need to worry about the quality of the repair. It always is done right."

Mike H. - 2007 Lucerne
Waukesha, WI
01/11/2012 - 42616

"Everyone did a great job keeping us updated with the insurance company. We were impressed."

Tom S. - 2009 Accord
Waukesha, WI
01/09/2012 - 42527


Marshall AutoBody